Farmers Automobile Insurance

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  www.farmers.com

Farmers Automobile Insurance Reviews

Updated September 5, 2014
Updated September 5, 2014
42 Reviews
2.3
42 Reviews
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Farmers Automobile Insurance CEO Jeffrey Dailey
Jeffrey Dailey
5 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Thankless and unrewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Liability Claims Representative
    Current Employee - Liability Claims Representative

    I have been working at Farmers Automobile Insurance

    Pros

    Flexibility in deciding what hours you prefer to work. Opportunities for continuing training and education are offered and encouraged. Easy to bond with colleagues (they're likely being treated as poorly as you are).

    Cons

    Management is very disconnected from what the job actually entails and does not respect the time or effort put in by employees, many of whom are left no other option but to work after hours and/or weekends just to keep up, without overtime pay. There is little to no transparency between management and employees as to why decisions are made, and although this is slightly improving, management is generally not receptive to feedback. Unless you are one of the chosen few who are held in high regard by your management team, expect constant criticism and little positive feedback. Management holds grudges and will make your life miserable ad infinitum if you ever get on their radar for any reason. You can make all your goals- and yet still be written up, denied bonuses and have your life made so miserable that the ever-present threat of termination doesn't seem so bad after all. Farmers philosophy is that employees are not allowed to make errors, yet they fail to realize that the generally overwhelming caseload makes this impossible. Furthermore, the constant steam of pointless meetings for the sake of having meetings (1 to 2 a week) take chunks out of your day that could be much better spent, you know, actually getting work done.

    Advice to ManagementAdvice

    You may want to consider treating employers with respect and dignity; driving good people to leave is not going to be good for business in the long run.

    Doesn't Recommend
    No opinion of CEO
  2. 3 people found this helpful  

    I now know what a bad employer is.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Liability Claims Representative
    Current Employee - Liability Claims Representative

    I have been working at Farmers Automobile Insurance

    Pros

    Flexible hours are a plus. Ability to take a longer or shorter lunch as needed. Great job for someone who likes to sit all day.

    Cons

    There are so many cons to this job it would be hard to list them all. You never have a sense of achievement, if you get sick you get ‘points’ for not planning your absence ahead of time and if someone has planned time already then nobody works on your claims while you are gone and you get behind and then you get written up for getting behind because you got sick. You have to sit all day long, If you get up from your desk you get behind because they hire you and tell you that you will only get so many claims a week and then you actually get twice that many sometimes and no overtime to work them, so you get behind and written up some more. RUN.

    Advice to ManagementAdvice

    It would be good for management to listen to the employees or at least know what is involved in the employees job before they make all their decisions on how it should be done. Some of the stuff they ask is just not practical.

    Doesn't Recommend
    No opinion of CEO
  3. 3 people found this helpful  

    Do not become an agent unless you're prepared to throw money and time away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at Farmers Automobile Insurance

    Pros

    I hear some departments are a lot more satisfied than mine as an agent. The other departments tend to retain employees long-term and are rumored to offer employees a decent benefits package.

    Cons

    The agent program doesn't get the same benefits package because they are considered independent contractors and the opportunity is far more time and capital consuming than they disclosed in the interview process. Their business model for the agent program is very similar to that of Amway's multilevel marketing scheme.

    Advice to ManagementAdvice

    Pay the agents to obtain licensing and to complete training. It's unfair and unethical that they make agents work tirelessly, pay for licensing classes and exams and other business expenses, and then leave them stuck with a huge loan to pay back if they decide that the opportunity was not for them.

    Doesn't Recommend
    No opinion of CEO
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  5. 5 people found this helpful  

    Do your research!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Insurance Agent
    Current Employee - Insurance Agent

    I have been working at Farmers Automobile Insurance

    Pros

    Make your own schedule
    ability to make uncapped income
    good feeling of helping others
    pushes you to try new things

    Cons

    You are always working so you have no (real) time off for at least first 3-5 years
    Good luck making a living. Their "subsidy" is a loan that they can take away and make you pay back
    A lot of hit and miss with marketing and advertising. If you don't have a good support system with District office and State office then you're on your own

    Advice to ManagementAdvice

    Don't sugar coat the interview and information process. Explaining what is reality may not get as many people, but you will be able to focus more on getting people who CAN do this instead of having a high turnover.
    Implement some sort of base salary for Career agents. May get agents to stay in it for the program.
    DM's need to me more proactive regarding marketing and helping agents succeed rather than worry about getting new people in.

    Doesn't Recommend
    No opinion of CEO
  6. 3 people found this helpful  

    Great place for job seekers fresh out of college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Farmers Automobile Insurance

    Pros

    Lots of time off, fairly laid back environment

    Cons

    Work load was sometimes unbearable, job duties were challenging as it was customer service, but otherwise not difficult

    Advice to ManagementAdvice

    Rather than starting every employee at the same rate, salaries should be adjusted based on experience

    No opinion of CEO
  7. 2 people found this helpful  

    better think twice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    I worked at Farmers Automobile Insurance

    Pros

    flexibility of scheduling time off

    Cons

    only the "chosen ones" get promoted
    if you don't have good numbers in the "matrix" you don't go anywhere

    Advice to ManagementAdvice

    even though you might not be a good claims employee, you can succeed in other positions. stop using the matrix

    Doesn't Recommend
    Disapproves of CEO
  8.  

    netural

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Liability Claims Representative
    Current Employee - Liability Claims Representative

    I have been working at Farmers Automobile Insurance

    Pros

    The culture is fair if you can maintain quotas

    Cons

    The major cont is large volume of work

    Advice to ManagementAdvice

    neutral

    No opinion of CEO
  9. 6 people found this helpful  

    Research carefully before taking this job opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Farmers Automobile Insurance

    Pros

    Completely flexible work schedule, "unlimited" income potential, competitive prices so it's relatively easy to find clients and sell policies. Opportunity for subsidy once you get to "career" status (sell a certain number of policies within 3 months). Probably a good fit for someone with previous sales experience and insurance knowledge who is self-motivated and has some way to survive on very little income for quite some time.

    Cons

    Agents are expected to sell products that they have received very little, if any, training on. The district manager was very hard to track down and seemed too busy to be bothered with helping or meeting with new agents. The "trainers" were also not very available, and when they were, they gave me wrong information many times. It is very hard for most new agents to get by on 10% commission from auto and home policies when they are just starting out, and if you do not make enough sales once you get to "career" status you have to pay back the subsidy they give you. It seems like Farmers just hires as many new people as possible, spends as little as they can on helping these people succeed and then hopes a few have the savings, previous knowledge and/or luck to stick it out.

    Advice to ManagementAdvice

    Invest some time and energy in the people you hire. Have an actual interview process to make sure you are hiring qualified participants instead of just luring as many people as possible with promises of making hundreds of thousands of dollars. Have some sort of training process that people have to complete before selling instead of just setting new agents loose to make themselves (and your company) look incompetent.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Night and Day Change when the economy turned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Claims Adjuster
    Former Employee - Senior Claims Adjuster

    I worked at Farmers Automobile Insurance

    Pros

    Co-workers are gracious and glad to give advice.

    Cons

    The long hours, negative work environment, poor benefits package, extremely difficult to get a raise through higher standards.

    Advice to ManagementAdvice

    Instead of running employee into the ground with extremely long hours and inability to leave work even on vacation, seek to find a process the keeps employees from burning out at about the three year mark and stop condoning managers who manage by fear.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    District Manager Training Assistant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - DMTA
    Current Employee - DMTA

    I have been working at Farmers Automobile Insurance

    Pros

    You are your own boss, so it makes your schedule very rewarding if you like the time off which I do.

    Cons

    The insurance rate of farmers insurance group is a bit higher than competing companies. It can at times be diffuicult to compete.

    Advice to ManagementAdvice

    Management should have a better structure and carry out initiative better and in a more approprate manner if they want to be successful.

    Recommends
    No opinion of CEO

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