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Farmers Group
2.7 of 5 342 reviews
www.farmers.com Los Angeles, CA 5000+ Employees
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Farmers Group Reviews

Updated May 21, 2013
All Employees Current Employees Only

2.7 342 reviews

                             

45% Approve of the CEO

Farmers Group CEO Jeff Dailey

Jeff Dailey

(42 ratings)

34% of employees recommend this company to a friend
341 employee reviews
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Cincinnati, OH

Current Employee – been working at Farmers Group as a contractor for more than 10 years

ProsLarge company that easily promotes from within and does not hold poor performance against you for promotions. Promotions based on who you know.

ConsPoor middle and upper management. Continually rolls out product, training, and distribution lines that fail. Has not launched a successful product in several years, continually comes to sales force with "we did that wrong, but here's something new and we will do it correct". Has very poor success ratio after 6 months for new agents brought on board.

Advice to Senior ManagementEliminate middle management as much as possible (no DM, no State Office) and get more in touch with sales force. You are an insurance marketing agency who's strength is local community presence - you are not the University of Farmers nor are you a branding machine. Poor current vision.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Casper, WY

Current Employee – been working at Farmers Group full-time for more than 10 years

ProsGood product array, good financial service products, good contract for agents again.

ConsHighest price in insurance on a lot of products. Poor agency support and unrealistic expectations. Unreliable computer systems and horrible upper management. Over promises and no follow through on the company side. Customer experience is horrible.

Advice to Senior ManagementClean house ! Quit all the distortion of truths, go back to being real with agents and customers and care about them!,!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Dallas, TX

Current Employee – been working at Farmers Group full-time for more than 3 years

ProsSalary and bonus are fairly good for the industry, work is not outside the industry norm.

ConsBenefits are not strong (health and dental), job security is declining, lack of promotional opportunity.

Advice to Senior ManagementTell us your plan so we know what the direction is, this feels like an unorganized message ....many worried their job may be cut next.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at Farmers Group full-time

Prosgreat management and opportunities for growth

Consno base salary, hard to get started

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Farmers Group full-time for more than 7 years

ProsFreedom, unlimited income potential, own your own book, many products to sell, Name recognition, solid claims service, pretty good training.

ConsLong hours for the first 5-6 years, constant rate change, slow and inadequate systems, constant change of big picture, little to no accountability with service point or tech support.

Yes, I would recommend this company to a friend

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Woodland Hills, CA

Former Employee – worked at Farmers Group as a contractor for more than 7 years

ProsStable, ethical ,keep up with latest techologies, they work hard to retain their employees

ConsThis is a solid old-fashioned company, not a good place for contractors.

Advice to Senior ManagementIt is a really good thing that Farmers works hard to keep their employees, but there are a few executives who should be looked at more closely.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Farmers Group full-time for more than 7 years

ProsStable company feel, health coverage

ConsVery little opportunity for upward movement, especially this year. The Lean way of doing business should not come at the cost of crushing employees aspirations, dreams and souls.

Advice to Senior ManagementThe economy is getting better, and you should wake up.

Yes, I would recommend this company to a friend

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Current Employee – been working at Farmers Group for more than a year

ProsThey care about their employees

ConsSenior management should be experienced in their respective fields and unfortunately are not.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Austin, TX

Current Employee – been working at Farmers Group full-time for more than 7 years

ProsThey offer tuition reimbursement- $5k per year

ConsChange happens so slowly here, although it seems to be shifting to a faster pace

Yes, I would recommend this company to a friend

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Plano, TX

Current Employee – been working at Farmers Group full-time for more than a year

Pros- Worked independently
- Telecommuting was possible when not on site
- Hands off approach
- Company Car and gas

Cons- Raises and bonuses were based on customer reviews which would be lack luster based on situations beyond your control including the insureds frustration when subrogation was not feasible
- When I was hired, we created our own schedules allowing us to schedule claims in regional areas together during a day. During my time at Farmers, they changed this policy and started having a representative in a call center schedule our claims for us. This commonly resulted in driving several cities apart reducing efficiency.

Advice to Senior Management- Allow adjusters to schedule their claims.
- Develop a policy which allows the customer reviews to be analyzed.

Yes, I would recommend this company to a friend

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