Farmers Insurance Group
2.9 of 5 707 reviews
www.farmers.com Los Angeles, CA 5000+ Employees

Farmers Insurance Group Reviews in Olathe, KS

Updated Jun 27, 2014
All Employees Current Employees Only

3.2 52 reviews

                             

59% Approve of the CEO

Farmers Insurance Group CEO Jeff Dailey

Jeff Dailey

(17 ratings)

63% of employees recommend this company to a friend
52 Employee Reviews Back to all reviews
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    1 person found this helpful  

    This is Why I Went to College

    Liability Adjuster (Current Employee)
    Olathe, KS

    ProsGreat office culture - everyone seems pretty enthusiastic about work and friendly
    Good work/life balance - flexible hours, so you kind of control your own schedule; no weekends required!
    Training - Very thorough training program; it's a lot of information, but they do their best to make it digestable

    ConsStressful nature of work - spending all day talking to people who've just had losses (auto, home, etc) can be taxing
    Work is never done - you constantly have new work you have to do (accidents happen), so you're never really "done"

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Challenging work, friendly work environment, great place to be at this time in my career,

    Accounting Clerk II (Current Employee)
    Olathe, KS

    ProsThe work environment is helpful, friendly. The Company benefits are outstanding. There is always a helpful hand if you need a question answered.

    ConsThe work load is sometimes very challenging at the start of training. The Company is large and kind of hard to get to know your co-workers.

    Advice to Senior ManagementI have been blessed to have a great management team. They are very helpful and full of enthuasiasm for majority of the work week.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Just a Few Weeks Out of Training

    Claims Adjuster (Current Employee)
    Olathe, KS

    ProsVery intentional comapany in regards to supporting and giving back to their employees
    Really great benefits sans healthcare (just par), laid back culture
    Management is very friendly and willing to answer questions and help out when they can
    Flex hours during the week, overtime can be requested but so far has not been required

    ConsVery steep learning curve
    Workload is overwhelming out of the gate until you get used to it (I'm still waiting for that piece)

    Yes, I would recommend this company to a friend

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    It has been a pleasure having the opportunity to help those who have suffered a loss.

    CSA (Current Employee)
    Olathe, KS

    ProsI enjoy working at Farmers Insurance because people are calling at a time of need and I have the ability to help them with the training I have received. I feel confident in the answers I give the callers and I enjoy being able to give the caller confidence that Farmers is there for them.

    ConsInformation is always changing and it can be hard to keep up with all of the changes sometimes.

    Advice to Senior ManagementI would advise spending more time in training for new hires going over status calls in CSI and more thoroughly explaining Heart.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It's been a great experience!!

    Claims Representative (Current Employee)
    Olathe, KS

    ProsSo many benifits here, health, dental, vision, etc!!! i came from a place where the owner was the only one who reaped benifits!! I LOVE FARMERS!!

    ConsThe attendance policy is very strict and is not exactly family friendly when it comes to busy family lives, if there is "no time available" the you cant go see your child at practice or conferences, etc. the points system is too hard to follow

    Advice to Senior Managementhome life is just as important to your employees as work is to you, there should be more leniance when it comes to family/emergencies/etc. and points should not be a factor in this, that makes it hard to enjoy work whenever I am working and no calls are coming in and my family is making memories without me

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Senior Claims Representative

    Senior Claims Representative (Former Employee)
    Olathe, KS

    ProsI was able to make a decent salary and take tests to boost my salary.

    ConsI thought the management was bad, and the job was tedious.

    No, I would not recommend this company to a friend

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    The pay was decent, but work like balance was horrible.

    Consumer Solutions Advocate (Former Employee)
    Olathe, KS

    ProsThe pay is fairly descent

    ConsWork life balance difficult; empty promises by managers; no room for promotions; technical issues every week;

    Advice to Senior ManagementIncrease your compensations; listen to your employees who talk to the customers;

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Benefits / Unfortunate Management

    Office Claims Representative (Former Employee)
    Olathe, KS

    ProsThis company has excellent benefits and matches their 401K at 6%

    ConsThey perpetuate a notion of transparency, which does not exist. Managers get promoted into positions they are not equipped to handle. You will be told you can move wherever you want in the company, but it's really a popularity contest without regard of merit. The turnover rate is extremely high here and you'll never hear what you've done right, but only how you did not complete one task when in reality you're doing the work of three persons.

    Advice to Senior ManagementDo not promote individuals into Manager roles just because they've been with the company for X amount of years as this has wreaked havoc on your business and retention. Create a better system for certification as it's not based on merit, but is 100% subjective.

    No, I would not recommend this company to a friend

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    Great Company to work for

    Total Loss Specialist (Former Employee)
    Olathe, KS

    ProsExpectations are clear
    Training is good
    Pay for entry level positions is good.
    Benefits are fantastic - 401k matching, insurance, etc.
    The environment is performance driven.
    Great Management (at least in my department).

    ConsThe environment is performance driven this is only a con if you can't work under time pressure and produce quality work.

    Advice to Senior ManagementContinue to invest in your employees.

    Yes, I would recommend this company to a friend

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    Great company to work for

    National Training Manager (Current Employee)
    Olathe, KS

    ProsStrong culture based on values and guiding principles that reinforce a customer centric organization. Career options are within your control, lots of opportunities for growth and life long career. University of Farmers is a world class corporate university focused on building your career from your first day of work until you retire.

    ConsSome promotional opportunities are too tied to relocation, which can be distributive to personal life.

    Advice to Senior ManagementContinue to focus on strength of our culture

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Farmers Insurance Group reviews and ratings in Olathe, KS — including employee satisfaction and approval rating for Farmers Insurance Group CEO Jeff Dailey. All 52 reviews posted anonymously by Farmers Insurance Group employees.