Farmers Insurance Group Reviews

Updated February 24, 2015
65 reviews filtered by
  • Olathe, KS
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3.3
65 Reviews
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Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
334 Ratings

65 Employee Reviews

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  1. claims adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Claims Adjuster in Olathe, KS
    Current Employee - Property Claims Adjuster in Olathe, KS

    I have been working at Farmers Insurance Group full-time (more than 3 years)

    Pros

    Respected and lateral promotions as well as opportunities in other divisions

    Cons

    stress and archaic means of testing

    Recommends
    Positive Outlook
  2. A good company but call center is very micro managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate, Claims in Olathe, KS
    Former Employee - Customer Service Associate, Claims in Olathe, KS

    I worked at Farmers Insurance Group full-time (more than 3 years)

    Pros

    Benefits. Family work environment. Business casual dress code. Jean days.

    Cons

    Management and constant changes in work environment.

    Advice to ManagementAdvice

    Listen to employee input.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. No options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Service Advocate in Olathe, KS
    Current Employee - Senior Service Advocate in Olathe, KS

    I have been working at Farmers Insurance Group

    Pros

    The benefits are decent. That's all.

    Cons

    No options to move up with the company, no schedule flexibility

    Doesn't Recommend
    No opinion of CEO
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  5. Fine for a first job out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Service Advocate in Olathe, KS
    Current Employee - Senior Service Advocate in Olathe, KS

    I have been working at Farmers Insurance Group full-time (more than a year)

    Pros

    management is supportive and wants to develop you for your next position. the emphasis of this position was preparing for the next step.

    Cons

    lots of micro-managing. management nearly forces you to embrace the Farmers way of life and love the company.

    Advice to ManagementAdvice

    don't have to make us Farmers acolytes for us to be happy with the company. take it back a notch.

    Recommends
    Positive Outlook
  6. It is a good experience and one that has provided me with skllls that are transfer to other careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Olathe, KS
    Current Employee - Customer Service Representative in Olathe, KS

    I have been working at Farmers Insurance Group

    Pros

    The best reasons to work for Farmers Insurance is stip and the people. The claims leadership development program and the company values are outstanding.

    Cons

    Farmers is a great company it is very easy to become stagnant in a position due to education requirements or people staying in psotions for decades at a time. Making it very hard to move up into a management position.

    Advice to ManagementAdvice

    My suggestion to management would be to consider offering early retirement packages to employees that have been with the company for 30 plus years. This will help instill growth and open positions up that other wise would stay closed. I would also consider looking at the health benefits as the cost to many employees in lower positions is too hi.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. The company has gone through many changes in the last 5 years. Some good, some could use some work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Service Advocate in Olathe, KS
    Current Employee - Senior Service Advocate in Olathe, KS

    I have been working at Farmers Insurance Group full-time (more than 10 years)

    Pros

    Co workers are a great group of people to work with.

    Cons

    Continually changing company objectives leave employees wondering. Extremely high expectations that are very hard to achieve. It is almost as though upper and middle management expect you to fail. Employees are lumped together instead of being acknowledged for individual contributions. The work environment is very stressful with a low morale.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful

    Unhappy environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Advocate in Olathe, KS
    Current Employee - Senior Customer Service Advocate in Olathe, KS

    I have been working at Farmers Insurance Group full-time (more than a year)

    Pros

    Favorable PTO, earned after 90 days of employment.

    Cons

    Under-staffed causing long wait times for customers, who were then angry at the excessive hold time. Shifts were very undesirable. Length of employment with company favored over performance, experience, and education. They say there is opportunity for advancement, but then would not let you advance since the department was already understaffed.

    Advice to ManagementAdvice

    Hire enough employees so that people are not overloaded from the second they get in until they leave, and closers can leave at a reasonable time, not an hour and a half after closing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    Work Hard with no upward movement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Olathe, KS
    Current Employee - Anonymous Employee in Olathe, KS

    I have been working at Farmers Insurance Group full-time (more than 5 years)

    Pros

    Benefits, flexible work environment, casual dress code

    Cons

    Unless you pass certain test and hit constantly changing goals; moving up in the company is impossible. They promote more on the ability to BS than knowing the business.

    Advice to ManagementAdvice

    Stop micromanaging individuals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful

    Nice co-workers, frustrating work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Claims Representative in Olathe, KS
    Former Employee - Bilingual Claims Representative in Olathe, KS

    I worked at Farmers Insurance Group full-time (less than a year)

    Pros

    The benefits are good, you build strong relationships with team members (mainly because of feeling like you're all in the trenches together), and the employee discounts are good.

    Cons

    The work environment was incredibly frustrating. The job itself is not complicated, but jumping through hoops and dealing with management's strategies made each day a challenge. When innumerable people leave the office at the end of the day to cry or drink away their troubles, you know the company culture is not a good one. I do not leave jobs until I've been there at least a year... I started looking to get out at 6 months, and got out at 9.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Good days bad days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Olathe, KS
    Current Employee - Anonymous in Olathe, KS

    I have been working at Farmers Insurance Group full-time (more than a year)

    Pros

    Mostly nice people, decent pay at 12 an hour starting

    Cons

    Too much gossip and drama, hostile environment, stressful

    Advice to ManagementAdvice

    More time spent training

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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