Farmers Insurance Group Reviews

Updated July 3, 2015
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3.2
Rating Trends
Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
349 Ratings

Pros
  • The work life balance was great (in 37 reviews)

  • Good benefits, Great people to work with (in 35 reviews)

Cons
  • Work life balance difficult; empty promises by managers; no room for promotions; technical issues every week; (in 28 reviews)

  • Upper management in this company is like a game of musical chairs (in 33 reviews)

More Pros and Cons

1,038 Employee Reviews

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  1. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Farmers Insurance Agent/Agency Owner
    Current Employee - Farmers Insurance Agent/Agency Owner

    I have been working at Farmers Insurance Group full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, great money, great life stile. Flexible schedule and if you work you make money you just have to work.

    Cons

    Quota. That is literally the only thing I don't like but at the same time its such an easy quota to make that you shouldn't be worried.

    Advice to Management

    You guys already do a great job. but try and take some time to get to know the new guys.


  2. Great Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Generous PTO from day one, 6% 401K matching, above average pay.

    Cons

    Advancement opportunities somewhat limited based on department and geographic location.

    Advice to Management

    Create more advancement opportunities for areas outside of home office (CA).


  3. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Has Great Benefits, and Work Environment is excellent

    Cons

    Vertical movement is difficult for a large company


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Olathe, KS
    Current Employee - Customer Service Associate in Olathe, KS

    I have been working at Farmers Insurance Group full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay, Place to Grow, Non-Collections

    Cons

    Call volume can get high at times, things change all the time


  6. Good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    large company with lots of opportunities

    Cons

    must be part of the in crowd to move up

    Advice to Management

    none


  7. reserve manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bonus, pay, vacation, retirement, movement

    Cons

    Base, training, manage, vacation, retirement

    Advice to Management

    Look outside company


  8. Comfortable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Services in Austin, TX
    Current Employee - Direct Services in Austin, TX

    I have been working at Farmers Insurance Group full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people, good pay for the work being done and kind of like an extended family (this is a con too).

    Cons

    Zurich coming in has helped tremendously, there is a lot less "company-family-nepotism". While Zurich flattened the company and kicked out a lot of bureaucracy--it still exists. But, Zurich did bring about huge change for the company making it go forward by leaps and bounds.... just Farmers is falling into it's routines thanks to those with the original merit system still in mind.

    Advice to Management

    Don't confuse change with shuffling of personnel.


  9. Telecommunications Subject Matter Expert

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telecommunications Engineer in Oklahoma City, OK
    Current Employee - Telecommunications Engineer in Oklahoma City, OK

    I have been working at Farmers Insurance Group full-time (More than 10 years)

    Pros

    Farmers Insurance has excellent benefits with 6% matching 401K, pension plan, and excellent time off policy. With many locations throughout the country, there is opportunity for travel.

    Cons

    If not part of the business core, i.e. insurance, there is very little loyalty. IT staffs are routinely being outsourced, and this is underway for networking and telecom. Most of the software development is also done overseas.


  10. Good Benefits but Not for Everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Advocate in Hillsboro, OR
    Current Employee - Senior Service Advocate in Hillsboro, OR

    I have been working at Farmers Insurance Group full-time (More than 3 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great 401K match. Pension plan also.

    if you are on the fast track, you will get lots of opportunities to learn and work on specialized teams or job rotations.

    Cons

    If you aren't a favorite or aren't taking initiative, you will be passed by. Also you need to be a poster child for the core competencies if you want to do well.

    You can be very good at your job but if you don't have excellent interviewing skills, you will also be passed for advancement within the service center, by supervisors who know you and what you are capable of. This was very frustrating foy MANY employees including myself. There were few opportunities for promotion once you hit SSA, and competition was cutthroat.

    The first opportunity I had for a specialized job rotation that did not involve interview but a review of my actual skills, I was selected. (The rotation was with a different department where capability was more important than arbitrary interviewing skills.)

    Advice to Management

    Schedules need more flexibility, employees often feel micromanaged. This is especially true of employees who have medical issues (ie FMLA, pregnancy, back pain, etc), having to constantly fill out forms and even still having

    There is too much pressure to stay on target with metrics in a challenging environment. The company makes decisions that are difficult to communicate with customers and set represenatatives up for failure.


  11. Once a great company, maybe will be again

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Farmers Insurance Group

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent salary, decent benefits, strong financials, part of Zurich.

    Cons

    Poor leadership at the moment, very short sighted. Desperately in need of new CEO

    Advice to Management

    Begin looking more than 90 days in the future when making product decisions. Become visionary rather than reactionary. Innovate.



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