Farmers Insurance Group

  www.farmers.com
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Farmers Insurance Group Reviews

Updated August 18, 2014
Updated August 18, 2014
767 Reviews

3.3
767 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Farmers Insurance Group CEO Jeff Dailey
Jeff Dailey
249 Ratings

Review Highlights

Pros
  • Farmers goes out of it's way to help give a good work-life balance (in 33 reviews)

  • Depending on which way the wind would blow, you could possibly work from home (in 15 reviews)


Cons
  • Work-life balance could be improved upon - we are expected to work while on PTO (in 26 reviews)

  • Upper management in this company is like a game of musical chairs (in 29 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to learn a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist
    Current Employee - Specialist

    Pros

    The benefits are good as well as the pay. It helps if you have a lot of customer service experience.

    Cons

    Sometimes you have to become Superman and always be there for your clients.

    Advice to ManagementAdvice

    I don't have any advice for the management

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Office Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Assistant  in  Corpus Christi, TX
    Former Employee - Office Assistant in Corpus Christi, TX

    Pros

    Great environment to work in

    Cons

    None that I can think of

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Positive, room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Supervisor
    Current Employee - Claims Supervisor

    Pros

    Not just focused on business , but supports employees who are involved in community service. Well compensated and good focus on developing employees.

    Cons

    A lack of mobility can limit options for advancement so I'd like to see mobility be less of a focus.

    Advice to ManagementAdvice

    Improvements could be made to the technology used for everyday work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Place to Get Your Foot In the Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Claims Adjuster  in  Olathe, KS
    Current Employee - Property Claims Adjuster in Olathe, KS

    Pros

    Farmers is known for having a top-rated training program. All the supervisors that I have encountered have been encouraging and helpful where my own career development is concerned.

    Cons

    Management level above supervisors are a bit disconnected from day to day functions. They can seem detached and inaccessible at times. In some departments, the work load seems intentionally overwhelming. As of late, opportunities to advance have dried up. Several qualified applicants within the company are stuck in their current positions with few opportunities for growth.

    Advice to ManagementAdvice

    It might be helpful to address that lack of supervisory positions. It seems that most supervisor positions are only available to those who are currently supervisors wishing to make a lateral move.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Fun and challenging environment to be in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Los Angeles, CA
    Current Employee - Accountant in Los Angeles, CA

    Pros

    Keep this in mind as you read through a company's reviews: pay attention to location, and department. Unless it is a startup, you will not work with everyone. I am in the accounting department at Farmers and the floor is absolutely amazing. Everyone here is very social and more importantly, hard working. Managers allow a lot of room for growth while keeping deadlines in check. Culture, check. Challenging job, check. Farmers offer standard benefits package.

    Cons

    HR and training is disorganized, although they do establish great communication. IT department is absolutely horrible. They're lazy and aren't innovative enough to explore solutions for internal operations.

    Advice to ManagementAdvice

    Integrate tech into company operations. It's a crucial part of process improvement as tech allows room for greater efficiency. The insurance industry itself employs older generation (due to experience) so they are still a bit behind in operational tech as the focus is more on customer service and financial innovation. If management would make time to inspect internal improvements and invest in its IT department, Farmers will shine.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Auditor  in  Los Angeles, CA
    Former Employee - Auditor in Los Angeles, CA

    Pros

    Compared to most companies (personal experience and from friends) the benefits are good. Bonus program, 401K, paid time-off, are better than most large companies

    Cons

    Organizational structure has too many layers.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    performance driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    overall, it is performance driven. if you do well, you will get compensated accordingly

    Cons

    inventory can get a bit high

  9.  

    Good company, Grateful and ready to move on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent
    Current Employee - Insurance Agent

    Pros

    great pay, benefits, opportunity to open your own agency on your 4th year

    Cons

    need to work a lot hours to build your book of business , no car allowance, recruiters help you the first couple months becuase they get a bonus, after that they lose interest in you.

    Advice to ManagementAdvice

    Improve your training

    Approves of CEO
  10.  

    awesome!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible hours was good since i was going to school at the time. people were very nice and helpful when i needed it.

    Cons

    was told i would get training and never did. pay was also very low but enough for me as a student.

    Advice to ManagementAdvice

    train employess at the start of career, not the end.

  11.  

    Typical average corporate job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    Pros

    Flexibility is beyond generous. If you are a parent this is the best flexible job. Also the benefits are pretty good. Bonuses are good.

    Cons

    Constant change, constant phone calls, irate customers, and worse of all management is awful. The blind leading the blind. Not a lot of room for advancement.

    Advice to ManagementAdvice

    Appreciate the talent because good workers are hard to find.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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