FastSigns Reviews

Updated August 20, 2015
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3.1
Rating Trends
Recommend to a friend
Approve of CEO
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Gary Salomon
18 Ratings

Pros
  • Creative, colorful, fun to make all the different kinds of signs (in 2 reviews)

  • This is a busy shop and it's fun to make signs (in 6 reviews)

Cons
  • No respect, hostile work environment, unhappy people, poor communication, boss throws temper tantrums (in 2 reviews)

  • Quality of job almost entirely dependent on franchise owner (in 4 reviews)

More Pros and Cons

62 Employee Reviews

Sort: Popular Rating Date
  1. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FastSigns (Less than a year)

    Pros

    Its easy and laid back

    Cons

    like any job, the customers are never happy.


  2. Fastsigns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FastSigns full-time

    Pros

    Great staff, a nationally known franchise, well-respected, efficiently run, room for creativity, lots of corporate resources and support, up to date technology, opportunities to learn new technology.

    Cons

    Instant deadlines can be a challenge - not always realistic, can be frustrating when the customer doesn't listen to or trust your professional advice or opinion, a tendency to promise services that they may not have the resources to follow through on in a timely fashion.

    Advice to Management

    "The customer is always right" is an admirable, noble motto, but not always realistic or conducive to good results - it's your company's name on everything that leaves the store, don't be afraid to stand up for standards.


  3. Entry level office job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Denver, CO
    Current Employee - Sales Executive in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    I have been working at FastSigns full-time (More than a year)

    Pros

    Standard office environment perks, including stable hours, paid national holidays, and the occasional free lunch. Storewide bonuses for reaching sales goals.

    Cons

    No benifits, no direct deposit or retirement planning. No HR department or employee enrichment programs. Training is sparatic. Environment is highly reactionary and can be stressful. No advancement or career path.

    Advice to Management

    Insure consistant and thorough training. Offer benifits. Manage employees more directly and insure a professional atmosphere. Invest in your employees and give them a reason to stay.


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  5. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurnee, IL
    Former Employee - Anonymous Employee in Gurnee, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FastSigns (More than 3 years)

    Pros

    FastSigns stores are individually owned franchises. Since it is a franchise the company has a good advertising and is well organized. Being individually owned, it is like working for a small family owned business.

    Cons

    I did not see any downsides.


  6. n/a

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at FastSigns full-time

    Pros

    its really laid back and simple. everyone gets along for the most part.

    Cons

    not much room for advancement.


  7. I'm in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Csr1 in Tacoma, WA
    Current Employee - Csr1 in Tacoma, WA
    Recommends
    Positive Outlook

    I have been working at FastSigns full-time (More than 3 years)

    Pros

    It's a great job with opportunities for advancement and fun staff.

    Cons

    Computer program and email issues


  8. Large Franchised Sign Shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graphic Designer/Output Specialist in Apopka, FL
    Current Employee - Graphic Designer/Output Specialist in Apopka, FL
    Recommends
    Positive Outlook

    I have been working at FastSigns full-time

    Pros

    Great variety, casual atmosphere, minimal direct customer interaction, print & digital, busy, friendly

    Cons

    Very fast turnaround, low end pay, sometimes high stress


  9. Helpful (2)

    Strong Leadership and Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Laurel, MD
    Current Employee - Outside Sales Representative in Laurel, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at FastSigns full-time (More than a year)

    Pros

    Strong corporate leadership and positive work environment. Fun and enjoyable work environment with creative people and a product that all businesses need. Lots of good marketing and a great corporate reputation and brand recognition.

    Cons

    Franchises are individually owned so you must answer to local owner not corporate executives. There seems to be a disconnect from the corporation to the local ownership.

    Advice to Management

    Take a little more time to fully support new technologies before pushing them out to the stores. The ideas are great but sometimes there is a failure in execution of new things that can hurt the individual franchises reputation.


  10. Production Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Manager in Elk Grove, CA
    Current Employee - Production Manager in Elk Grove, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is fun and exciting to see my work spread through out and around the city or sacramento.

    Cons

    They don't pay me enough

    Advice to Management

    Pay your designers competitively. By competitively I mean with other designers not other positions.


  11. Installer

    Former Employee - Industrial Engineer in Washington, DC
    Former Employee - Industrial Engineer in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Unsupervised installations during the work day.

    Cons

    No do-overs on some of the installations. They must be done right the 1st time.



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