Fastenal Reviews

Updated March 30, 2015
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2.9
791 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Leland Hein
16 Ratings

Pros
  • Part time work is great for a high school student of a full time college student (in 48 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)

Cons
  • Starting at part time for minimum wage with a four year degree is ridiculous (in 50 reviews)

  • Upper management wants a lot from you and doesn't give much to any in return (in 39 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. okay

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal

    Pros

    great hours, no weekends, must be self motivated,

    Cons

    constant changes, unpredictable, may keep moving

    Recommends
    Approves of CEO
  2. Vending Solutions Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vending Solutions Sales in Houston, TX
    Current Employee - Vending Solutions Sales in Houston, TX

    I have been working at Fastenal full-time (more than 5 years)

    Pros

    Ability to work directly with RVP DMs and GMs at multiple locations. Interact with wide variety of customers both large and small. Great Experience!!

    Cons

    Must rely on upper management to drive local branches. Limited support for company initiatives. Revolving door with employees.

    Advice to ManagementAdvice

    Restructure pay on the branch level. Build a clear network between branches and districts. Define company goals to all employees.

    Recommends
    Negative Outlook
  3. Outside Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative
    Former Employee - Outside Sales Representative

    I worked at Fastenal

    Pros

    Excellent training curriculum and support from management. Fastenal is a great stepping stone for future outside sales roles with advanced responsibilities! Because of their VAST book of products, you can sell to just about any industry!

    Cons

    The pay is a little light.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Fastenal Sales Trainee in Massillon, OH
    Current Employee - Part-Time Fastenal Sales Trainee in Massillon, OH

    I have been working at Fastenal

    Pros

    A lot of responsibility given on individuals to allow them to show what you know and can do

    Cons

    High expectations sometimes can be highly stressful but what job is not streasful

    Recommends
    Positive Outlook
    Approves of CEO
  6. A company that values hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager in Winona, MN
    Former Employee - Assistant Branch Manager in Winona, MN

    I worked at Fastenal full-time (more than a year)

    Pros

    Priority is given to employees when promotions are available
    Easy relocation options
    Willing to train employees with just a GED

    Cons

    Environment can be outdated in some locations
    Jobs tend to require long hours of work
    Has high turnover rate in manual labor jobs

    Advice to ManagementAdvice

    Fastenal is renown for its decisions within upper management because of the dedicated employees that have been around for years in the company that inevitably occupy those position; this is a characteristic of the company that shouldn't be lost.

    Recommends
    Neutral Outlook
  7. Worked through college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Kernersville, NC
    Former Employee - Sales Support in Kernersville, NC

    I worked at Fastenal part-time (more than a year)

    Pros

    Flexible schedule for a college student. Got to be out on the road. I was able to interact with customers.

    Cons

    Limited to 20 hours a week. Boring in the store at times. Management was always looking to cut hours to save money.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. Very Great working expierence if you are self motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Sales Trainee in Columbus, OH
    Former Intern - Sales Trainee in Columbus, OH

    I worked at Fastenal as an intern (less than a year)

    Pros

    Your given responsibilities that are sometimes boring, such as putting stock away, able to go out to account locations to deliver product. Able to make sales calls when people come into the store, or when they call for quotes.

    Cons

    As a sales trainee it was limited hours, and pay wasn't based on performance. Your doing all the grunt work for the OSP but don't get anything in return except for the experience. The prices are extremely high so its hard to sell to new customers.

    Advice to ManagementAdvice

    Lower prices and stop worrying about margin. Instead lower prices for everyone and stop giving larger companies big discounts. Be more competitive with prices compared to your competition. The stores can sell a lot more to people if corporate didn't care so much about margin, or if prices equaled competition.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. Sales associate-part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Sales Support in Columbia, SC
    Current Employee - Part-Time Sales Support in Columbia, SC

    I have been working at Fastenal

    Pros

    There is a lot to learn, and a very flexible atmosphere. Everyone is very young, and there is not a lot of micromanaging. My general manager is very good about answering questions, and teaching when he needs to, but letting employees have freedom to make decisions.

    Cons

    The compensation structure is complicated. I am part time, and get paid well by the hour for my position, but full time sales, have complicated commission structure that in my opinion does not let the sales person succeed financially. There is also a lot of turn over, because there is not a lot of room for growth.

    Advice to ManagementAdvice

    Great company to start, need to offer more incentives to stay. It takes a lot of time for new employees to learn the products and then to pay the minimum is unfair.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Pros

    Monday - Friday, hourly job, relaxed environment.

    Cons

    Not the best pay, customers can be very price sensitive.

    Advice to ManagementAdvice

    Maybe help out a bit more inside the store, need to close big accounts.

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful

    Early 80's type company in 2015

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Pros

    Weekends, general manager has the ability to run his store his way, and closing at 5 pm.

    Cons

    Pay stays low. Fastenal is a rotating door of employees because of that. They expect you to bust your tail end, for the challenge and not the better pay. can not come close to competitors prices since Fastenal's new commission plan. Want you to bring in new customers, but don't want you to go below a certain margin, but believe you will still get their business through "excellent customer service." Vending machines are also about as useful as a single blade razor trying to shave a gorilla.

    Advice to ManagementAdvice

    Tell your employees what you have hidden up your sleeves. Start over, new face, new commission system, true outside sales positions, or do what will most likely happen in 20 years and sell the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Fastenal Photos

Outside a typical Fastenal store, 1400 East Carroll Street, Macomb, IL (Photo attributed to IlliniGradResearch - licensed under the CCL Attribution-ShareAlike 3.0)
Delivering material

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