Glassdoor is your free inside look at Fastenal reviews and ratings — including employee satisfaction and approval rating for Fastenal CEO Will Oberton. All 335 reviews posted anonymously by Fastenal employees.
43% of the CEO
Will Oberton
Former Employee – worked at Fastenal full-time for more than a year
Pros – Good money if you're put in good branch and you work hard.
Cons – Management at the branch level, DMs, are lazy and steal the credit for the OSPs and GMs hard work growing the stores. Salaries are terrible so your income depends heavily on your commissions.
Advice to Senior Management – Have more oversight and accountability for the DMs.
2013-05-15 10:57 PDT
Current Employee – been working at Fastenal full-time for more than a year
Pros – Get to interact with people
Cons – Have grumpy old co workers
2013-04-21 20:56 PDT
Current Employee – been working at Fastenal part-time for more than a year
Pros – Big company with a ton of vendors
Company Truck
Lots of interesting clientelle
Cons – 7-5 every day and then some
very repetetive work
Advice to Senior Management – Pay higher wages to reduce turnover
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 20:41 PDT
Former Employee – worked at Fastenal
Pros – The people are generally awesome. The few idiots we had were fired quickly. There is room for promotion if you are a hard worker.
Cons – Long hours (7am-5pm). The pay was so low, I had to move on. I couldn't afford to buy a house.
Advice to Senior Management – Please start paying your people a salary that they can live off of. You're losing talented people!
No, I would not recommend this company to a friend
2013-04-18 19:19 PDT
Former Employee – worked at Fastenal full-time for more than 7 years
Pros – great sales experience, good corporate structure, good benefits
Fastenal is a very smart company. Fastenal knows exactly what they need to accomplish to secure that their stock will be successful.
Cons – limited advancement opportunities, micro-managed, compensation dependent, extremely performance based, low end of salary range
Advice to Senior Management – Consolidate branches and incorporate a single territory manager who would be responsible for growing new and existing customer. Web-only sale of products.
Yes, I would recommend this company to a friend
2013-04-02 13:16 PDT
1 person found this helpful
Current Employee – been working at Fastenal full-time for more than 7 years
Pros – Fastenal has been a great place to work and grow as a business person. It's a very fast paced company that innovative company that has strong moral values towards customers and employees. Management is always fair and reasonable.
Cons – Not gonna make $1M a year working for this company, but the right mindset and work ethic will give you a very competitive pay amount.
Advice to Senior Management – Keep developing good people. There's a lot of room for growth and we're going after it.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-29 14:04 PDT
Former Employee – worked at Fastenal full-time for more than 7 years
Pros – Great place to learn right out of college
Took what I learned and went into pharmaceutical sales
Cons – 7-5, then more
Really low pay
Understaffed
Way to many goals (Vending, Web Actives, Government Account, PPS, Actives, Margin, Freight, Sales, Past Dues, New Accounts, 3PL, Industrial Services, Vendor Appointments, Safety Specialists, Metalcutting Specialists, Vending Specialists) - Can't we just sell.
The Christmas bonus really is a box of candy. Been that was all 7 years I was there.
Small territories = hard to grow
Understaffed again...
Price guidance was reason I left. They installed prices to customers that were 3-4 times more expensive than Fastenal's competitors. I had a ton of pissed customers complaining about price, and there was nothing I could do about it. Happy I'm gone.
Advice to Senior Management – Invest in more full time employees/Get rid of Part Time support
GET RID OF PRICE GUIDANCE
Improve Vending process (Don't force stores to sell them, and then pull them when customer isn't hitting $2000 spend from them)
Stock more items at the hubs. Like ALOT more.
Don't screw employees by not shipping stuff you have at the hubs. (this happens alot)
Improve your website. Grainger, McMasterCarr, MSC all way better.
Put your stores in better spots.
ADVERTISE
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-11 20:02 PDT
Current Employee – been working at Fastenal part-time for more than 3 years
Pros – Worked with my schedule as a part time employee
Cons – Where do I begin? Comments about my age (40s), constant reminding that I am not an "A" candidate for raises/recognition because I do not want a career with them (for good reason), watching people get treated poorly, demoted or even fired for not being a team player.
Advice to Senior Management – VERY simple... treat your employees well... ALL of your employees
No, I would not recommend this company to a friend
2013-04-25 21:11 PDT
Current Employee – been working at Fastenal part-time for more than 3 years
Pros – Pretty easy work, not much responsibility.
Cons – Have to deal with bad managers and lazy employees.
Advice to Senior Management – Be more proactive and supportive.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-17 09:44 PDT
Current Employee – been working at Fastenal full-time for more than a year
Pros – Meeting new contacts, experience in the busibess world, extensive and thorough trainin.
Cons – Low paying, only corporate benefits from the work of employees. A holiday bonus paid with a box of candy...new "improved" ideas that force you to lie to customers because the company hides the rise on cost. Basically just like any other pyramid scam.
Advice to Senior Management – The company says it's concerned with building quality relationships with consumers, but yet you continue to see only $$ signs. Stick to your guns
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-04 03:37 PDT
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
Your response will be removed from the review – this cannot be undone.
Copyright © 2008–2013, Glassdoor. All Rights Reserved. Your use of this service is subject to our Terms of Use and Privacy & Cookies Policy. Glassdoor ® is a registered trademark of Glassdoor, Inc.
Simply post an anonymous review for a current/former employer or recent interview experience. Your post is anonymous – and if you're worried someone will be able to identify your review, you can even post without telling us your job title and location. Learn More.
No thanks – I'll just look around