Fastenal Reviews

Updated March 25, 2015
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2.9
784 Reviews
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Recommend to a friend
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Leland Hein
14 Ratings

Pros
  • Part time work is great for a high school student of a full time college student (in 48 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)

Cons
  • Starting at part time for minimum wage with a four year degree is ridiculous (in 50 reviews)

  • Upper management wants a lot from you and doesn't give much to any in return (in 39 reviews)

More Pros and Cons

Employee Reviews

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  1. Worked through college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Kernersville, NC
    Former Employee - Sales Support in Kernersville, NC

    I worked at Fastenal part-time (more than a year)

    Pros

    Flexible schedule for a college student. Got to be out on the road. I was able to interact with customers.

    Cons

    Limited to 20 hours a week. Boring in the store at times. Management was always looking to cut hours to save money.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Very Great working expierence if you are self motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Sales Trainee in Columbus, OH
    Former Intern - Sales Trainee in Columbus, OH

    I worked at Fastenal as an intern (less than a year)

    Pros

    Your given responsibilities that are sometimes boring, such as putting stock away, able to go out to account locations to deliver product. Able to make sales calls when people come into the store, or when they call for quotes.

    Cons

    As a sales trainee it was limited hours, and pay wasn't based on performance. Your doing all the grunt work for the OSP but don't get anything in return except for the experience. The prices are extremely high so its hard to sell to new customers.

    Advice to ManagementAdvice

    Lower prices and stop worrying about margin. Instead lower prices for everyone and stop giving larger companies big discounts. Be more competitive with prices compared to your competition. The stores can sell a lot more to people if corporate didn't care so much about margin, or if prices equaled competition.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. Sales associate-part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part-Time Sales Support in Columbia, SC
    Current Employee - Part-Time Sales Support in Columbia, SC

    I have been working at Fastenal

    Pros

    There is a lot to learn, and a very flexible atmosphere. Everyone is very young, and there is not a lot of micromanaging. My general manager is very good about answering questions, and teaching when he needs to, but letting employees have freedom to make decisions.

    Cons

    The compensation structure is complicated. I am part time, and get paid well by the hour for my position, but full time sales, have complicated commission structure that in my opinion does not let the sales person succeed financially. There is also a lot of turn over, because there is not a lot of room for growth.

    Advice to ManagementAdvice

    Great company to start, need to offer more incentives to stay. It takes a lot of time for new employees to learn the products and then to pay the minimum is unfair.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Pros

    Monday - Friday, hourly job, relaxed environment.

    Cons

    Not the best pay, customers can be very price sensitive.

    Advice to ManagementAdvice

    Maybe help out a bit more inside the store, need to close big accounts.

    Recommends
    Negative Outlook
    Approves of CEO
  6. Inside Sales

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Pros

    Great experience learn sales techniques, store inventory, etc.

    Cons

    Poor direction from upper management

  7. Early 80's type company in 2015

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Pros

    Weekends, general manager has the ability to run his store his way, and closing at 5 pm.

    Cons

    Pay stays low. Fastenal is a rotating door of employees because of that. They expect you to bust your tail end, for the challenge and not the better pay. can not come close to competitors prices since Fastenal's new commission plan. Want you to bring in new customers, but don't want you to go below a certain margin, but believe you will still get their business through "excellent customer service." Vending machines are also about as useful as a single blade razor trying to shave a gorilla.

    Advice to ManagementAdvice

    Tell your employees what you have hidden up your sleeves. Start over, new face, new commission system, true outside sales positions, or do what will most likely happen in 20 years and sell the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal

    Pros

    Good company with great potential. Help you work around your schedule

    Cons

    Pay is not that great until you start making commission. High turnover rate

    Advice to ManagementAdvice

    Allow everyone to put accounts into there name

    Recommends
    Neutral Outlook
  9. Challenging with reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Fastenal

    Pros

    New and different challenges everyday. Lots of good benefits.

    Cons

    Put in some difficult situations where you might not have a lot of guidance.

    Advice to ManagementAdvice

    Keep things simple. Don't always keep changing things on a whim.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Fastenal

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal

    Pros

    Competitive. Good money. Non physical labor.

    Cons

    Some management. Vendors. Boring. Starting low salary

    Advice to ManagementAdvice

    Help your employees

  11. Great work environment, not compensated well at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Cleveland, OH
    Current Employee - Outside Sales Representative in Cleveland, OH

    I have been working at Fastenal

    Pros

    Great coworkers and laid back feel. Flexible schedule if you get your work done. Awesome sales experience. Great resume builder.

    Cons

    Responsible for absolutely every aspect of sales. Being deliveries, orders, accounting, account collecting, and so on... commission pay structure is always changing in favor of the company. The over all pay is way below what it should be for as much as we do.

    Advice to ManagementAdvice

    Compensate the sales force much better. This will lead to less turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO

Fastenal Photos

Outside a typical Fastenal store, 1400 East Carroll Street, Macomb, IL (Photo attributed to IlliniGradResearch - licensed under the CCL Attribution-ShareAlike 3.0)
Delivering material

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