Fastenal Reviews

Updated July 6, 2015
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2.9
Rating Trends
Recommend to a friend
Approve of CEO
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Leland Hein
61 Ratings

Pros
  • Good part time job for high school or college students (in 48 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)

Cons
  • For part time employees their are ZERO benefits (in 50 reviews)

  • Good luck advancing if you aren't friends with upper management (in 39 reviews)

More Pros and Cons

893 Employee Reviews

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  1. Helpful (1)

    Great for experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Westlake, OH
    Current Employee - Sales Support in Westlake, OH

    I have been working at Fastenal part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome training. Learn a lot of new things every day. See a different side of business different from working in a grocery or department store. Decentralized decision making allows for store flexibility.

    Cons

    Hard to finish a task without being given another task that needs to be done immediately. Full time employees are completely separate entities with different rules than part time employees


  2. Sales-y Atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern
    Current Employee - Intern

    I have been working at Fastenal part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy work if you learn quickly. I haven't encountered anything mentally taxing.

    Cons

    I'm a Mechanical Engineering undergrad. I was sold into an internship position. My verbiage has been carefully chosen... the atmosphere is full of salesmen who want to advance their commission above most everything else. Needless to say, I'm not applying as much of my ability as I'd like to be.

    Advice to Management

    Tell it how it is. Give compliments to new employees.


  3. Great Resume Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Portsmouth, OH
    Current Employee - Sales Support in Portsmouth, OH

    I have been working at Fastenal full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great part-time hourly pay, good, flexible hours. Branch management is vastly different from case to case. Great training program, except when it comes to sales training.

    Cons

    No sales training whatsoever. Terrible commission/full-time pay. Terrible benefits. If you want a job in anything BUT sales, you will have to move to Winona, MI. Commission scale constantly changes, so management and Outside Sales Persons are clueless as to how to calculate their commission.

    Advice to Management

    Pay your employees competitively. Listen to their input. Lower prices across the board. The ideology of "building customer relationships" is an antique and dead idea. Bottom dollar is the #1 priority nowadays.


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  5. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES in Port Wentworth, GA
    Former Employee - OUTSIDE SALES in Port Wentworth, GA

    I worked at Fastenal (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility to attack the market as you saw fit.

    Cons

    Very little sales training. No chance at making a decent commission.

    Advice to Management

    Management needs to manage as the branches grow. The sales force needs tools and most importantly training to better engage the market to grow market share.


  6. Solid place to start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Fort Worth, TX
    Current Employee - Sales Support in Fort Worth, TX

    I have been working at Fastenal full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Depending on your district manager, you can be in a great environment for personal growth
    Opportunities to advance if you're interested in managing a branch and later a district, etc.
    Great job during college

    Cons

    Limited career paths - store management primarily
    If you want to be in another area of the business (ex: Marketing) you have to be in Winona
    The "scorecard" and commission structure have a lot of gaps

    Advice to Management

    Take care of your people better when it comes to base pay and commission


  7. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Stable company. Great benefits and bonuses.

    Cons

    Low starting pay. Must perform for bonus.

    Advice to Management

    Hire in at a little higher rate to get better applicants.


  8. Helpful (1)

    General manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Seattle, WA
    Former Employee - General Manager in Seattle, WA

    I worked at Fastenal full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Learn a lot. Plenty of experience in various aspects of running a business.Able to give yourself a raise if you perform .

    Cons

    No longer cares about employees. It's all about the numbers. Upper management has zero management experience just good salesmen.

    Advice to Management

    Focus more on retaining people and existing business. Don't use the relationships employees have to take advantage of long term customers


  9. Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    I have been working at Fastenal full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    A lot of freedom to make your own decisions. Can get pretty much anything you need within two days.

    Cons

    It's a corporation. The pay is not great. Overall a good company to work for though


  10. Great Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fastenal

    Pros

    Great People, the entire office pretty much got along.
    Relaxed Work Atmosphere, nobody seems to be in too big of a rush.
    Managers work well with part-time employees.

    Cons

    Disorganized, the store and storage area could both use an overhaul in organizational aspects.
    Part-timers can only work 30 hours.
    Overall a great place to work, not too many cons.

    Advice to Management

    More organization


  11. Fun Work environment and Good People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Support in Ferndale, WA
    Current Employee - Sales Support in Ferndale, WA

    I have been working at Fastenal full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    The people I've worked with have been always a pleasure and we always seemed to get along and have fun during our shift. The work itself consists of alot of heavy lifting as its a warehouse job. Be prepared to drive a forklift and pickup truck regularly. I do alot of order processing and delivery to customer locations. I'm sort of working my way from a warehouse role into an office based role. My new duties include converting quotes into orders, vendor purchasing, pricing, delivery to customers, vending machine management, and more.

    Cons

    Hard to get any increase in compensation of any kind. No matter how hard you work or how much you make for the company they always have a reason to keep the budget tight and never seem to have any money left over for the employees. Even as my duties become more advanced and mentally tasking I am still left to my warehouse pay rates which isn't fair to me.
    The pay structure is largely to blame because any increase in a employees rate comes directly out of the store manager and district managers commission which leads to very little incentive to share the wealth with those below management roles.

    Advice to Management

    Pay your employees a fair wage. We work hard to support you and grow your stores, we should be treated and paid fairly for what we do.



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