Fastenal Reviews

Updated October 28, 2014
Updated October 28, 2014
644 Reviews
2.9
644 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fastenal President, CEO, and Director Will Oberton
Will Oberton
398 Ratings

Review Highlights

Pros
  • Part time work is great for a high school student of a full time college student (in 48 reviews)

  • It was a good place to learn and get promoted (in 14 reviews)


Cons
  • Starting at part time for minimum wage with a four year degree is ridiculous (in 48 reviews)

  • Upper management wants a lot from you and doesn't give much to any in return (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    CDL DRIVER POSITION Not to bad, aggravating at times...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CDL Driver in Atlanta, GA
    Current Employee - CDL Driver in Atlanta, GA

    I have been working at Fastenal full-time (more than 3 years)

    Pros

    Decent pay, vacation from day one, Every Saturday off, 9 major holidays off with pay. Equipment is taken care of. Max 2 day routes (14 hr, 10hr break and then 4-6 hr back). Lots of one day routes. Amazing profit sharing program. Lots of opportunities to move around. ****( pro's VS. cons ) *** considering everything in its totality you are not going to get home as often with the pay at this company vs. anywhere else. If there is I havent found such company.

    Cons

    Sitting on dock without pay until your trailer is loaded. Medical insurance for a company of this size should be more affordable. Family coverage is about $470 a month. No FSA or co-pay's its straight deductable and co-insurance. They are huge on promoting from with in so this means lots of inexperience in a variety of postions, sometimes your management. High turn over everywhere, stores, hubs.... it seems the higher up are always trying to figure out ways to pay you less.. while the big boys are fluffing their bank accounts. ****( pro's VS. cons ) *** considering everything in its totality you are not going to get home as often with the pay at this company vs. anywhere else. If there is I havent found such company.

    Advice to ManagementAdvice

    Dont preach communicate communicate communicate to everyone when you dont do it yourselves. I have been sitting in the office when a traffic manager will send an email to a person in the same office, a person sitting not 10 feet away when they could have just spoke the words...seems kind of silly to me that you just wont speak to one another.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Bright beginnings but the shine fades quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support in San Antonio, TX
    Current Employee - Sales Support in San Antonio, TX

    I have been working at Fastenal part-time (more than an year)

    Pros

    Extremely good employee discount. If you are a tinkerer in your spare time consider how cheap a lot of your supplies you need to get will be as a perk.

    Cons

    For part time employees their are ZERO benefits. Your pay is also unchanging based on seniority, time spent with the company and even things like the district being severely understaffed presenting a shortage of labor. From what I am told the District Managers set pay. You are told to move up but with this idea of everyone always moving up it is hard to keep good ground level sales support staffed so the store is constantly revolving sales support which stresses the manager. Unless your labor force is willing to put up with terrible benefits and a lack of advancement within a position do not become a GM here, you will be highly overworked.

    Advice to ManagementAdvice

    This seems to be a problem with the company as a whole, constantly training new hires to fill the lower end roles is extremely detrimental to your company. I have been with my branch almost a year and have seen a very high turnover rate in my district. The kind of work ethic you get from the average person when you refuse any kind of benefits or incentive to continue with your company in a part time capacity is going to be low. Couple this with the idea that was thrown at me by a DM that "you are part time and cannot accept as much responsibility" is ludicrous.

    My pay should reflect me as a worker providing a benefit to the company. As time goes on I have become more highly skilled at running my branch but my pay does not reflect that. I am given praise in place of a raise. This is NOT a family business I am here to make money, that is why Fastenal is here and that is why I am incredibly insulted my time is worth less because I won't make myself a salary slave to your company.

    As a final note, if your entire region is not even close to meeting goal, perhaps consider that not having adequate sales support and OSP's is maybe the reason your GM's cannot get out and sell and is the very reason you are FAILING to achieve your sales goals. You milk the bottom people on the rung for everything but won't throw them a tiny bone but this cripples your store management. An incredibly short-sighted and idiotic policy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Not much training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Fastenal full-time (less than an year)

    Pros

    learning experience if you don't know much about nuts bolts etc

    Cons

    no training, inadequate management not open on weekends

    Advice to ManagementAdvice

    try training your employees

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Solid Start to Sales Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Vineland, NJ
    Former Employee - Outside Sales Representative in Vineland, NJ

    I worked at Fastenal full-time (more than an year)

    Pros

    I worked for Fastenal for two years, first as an intern then as an outside sales rep. It was a good environment and I had the tools to be my own boss. I loved going outside for sales calls. Fast advancement if you try.

    Cons

    District Managers can be tricky but if you get a good one all they ask is that you hit your sales goals.

    Advice to ManagementAdvice

    Less nitpicky and let the reps and GM's to their jobs.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Day to day is very much the same.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support
    Current Employee - Sales Support

    I have been working at Fastenal full-time (more than an year)

    Pros

    Day to day operations consist of everything from cold calling to counting inventory to collections. It is a business where you can learn a little about a lot.

    Cons

    Once you get to GM status, there isn't much room for advancement, even though upper management swears there is. Stores are encouraged to act as a franchise, but at the end of the day corporate complains about things individual stores do.

    Advice to ManagementAdvice

    Stop doing things the way they were done 50 years and have a progressive attitude. Quit focusing only on the bad and every now and then focus on the good.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Won't get rich

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fastenal

    Pros

    Very stable and a lot of freedom

    Cons

    Company doesn't value performers, hard to get a raise........they just tell you to sell more. Very very cheap all around, no frills

    Advice to ManagementAdvice

    You will lose your good people if you don't reward them, quit pandering to the bottom feeders.

  8.  

    Overwork you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Portland, OR
    Former Employee - General Manager in Portland, OR

    I worked at Fastenal full-time (more than 3 years)

    Pros

    Have a lot of customers to address everyday is what kept me up beat whilst working here. You need more customers to have larger numbers for your branch to then get more commissions.

    Cons

    They overwork you so much. Working atleast 7-5 if you are a manager. Cold calling is not the way to go at all. With starting salary of around 35k it's not worth the stress from the heckling for your dm

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Very good experience in industrial sales but work hard for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Girard, OH
    Current Employee - General Manager in Girard, OH

    I have been working at Fastenal full-time (more than 5 years)

    Pros

    solid company
    room to move up
    good 401K and decent insurance
    good experience

    Cons

    too frugal all around.
    need more help in the stores
    too top heavy
    high turnover makes it hard to be successful

    Advice to ManagementAdvice

    provide more help for your stores. Pay the people that bring in the money a more competitive pay so they stick around longer. I.E outside sales and store managers.

    Neutral Outlook
    Approves of CEO
  10.  

    Come here to build your resume only, then dump them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Richmond, VA
    Former Employee - General Manager in Richmond, VA

    I worked at Fastenal full-time (more than 5 years)

    Pros

    Good for a part time job. High turnover leads to a lot of opportunity for advancement.

    Cons

    After you advance, you typically get let go for "underperforming" once you start making too much money. Company changes commission structure frequently to stiff hard working employees that probably make on average 32k/year as an OSP, 45k/year as a GM. Company went on a hiring spree, then fired most of those employees once quarterly earnings report was released.

    Advice to ManagementAdvice

    Take less money and share with the people that make the company run. You can't run a company entirely from a spreadsheet. Take a project management class to make decisions in advance of the problem, so there are less fires to put out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Decent place to gain sales experience.

    Current Employee - Outside Sales Representative in Newport News, VA
    Current Employee - Outside Sales Representative in Newport News, VA

    I have been working at Fastenal full-time (more than an year)

    Pros

    Lots of help and training to start you off in sales. Pretty fair salary plus commission pay scale.

    Cons

    You'll never make serious money until you move up the chain, your commission can depend a lot on your territory.

Fastenal Photos

Outside a typical Fastenal store, 1400 East Carroll Street, Macomb, IL (Photo attributed to IlliniGradResearch - licensed under the CCL Attribution-ShareAlike 3.0)

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