FedEx Reviews in Collierville, TN

Updated June 26, 2014
Updated June 26, 2014
1,185 Reviews
3.7
1,185 Reviews
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FedEx Chairman, President, and CEO Fred Smith
Fred Smith
770 Ratings

Review Highlights

Pros
  • Currently have a manager that understands work/life balance (in 122 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 77 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 26 reviews)

  • Upper management not being realistic about work loads for hourly employee (in 29 reviews)

More Highlights

29 Employee Reviews Back to all reviews

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  1.  

    Overall Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Collierville, TN
    Current Employee - Manager in Collierville, TN

    I have been working at FedEx full-time (more than 10 years)

    Pros

    Great people, interesting work, good environment, nice facilities, good benefits, solid company that will be around, job security

    Cons

    Industry is dependent on crude prices regarding stock performance

    Advice to ManagementAdvice

    Reward all employees whenever you can

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Collierville, TN
    Former Employee - IT Manager in Collierville, TN

    I worked at FedEx full-time (more than 10 years)

    Pros

    Benefits are very good, especially for part time employees: tuition refund, health, dental and 401k.
    Service FedEx provides to its customers is bar none.

    Cons

    Upper management's ability to prioritize projects is lacking. Projects are added to the list, even when the business justification is not there to support it. This causes projects to have schedules that last years instead of months because there is not enough staff to complete the work in a reasonable amount of time. Additionally, scope creep is an issue (again at upper mgmt level). Company culture has changed. FedEx, at one time, really valued their employees, unfortunately this is no longer the case.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist Advisor in Collierville, TN
    Current Employee - Marketing Specialist Advisor in Collierville, TN

    I have been working at FedEx full-time (more than 5 years)

    Pros

    Great people, flexibility to work from home, and people are treated well

    Cons

    Promotional opportunities, new bonus structure is not as good as previous

    Advice to ManagementAdvice

    My management is great!

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Nice work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst in Collierville, TN
    Current Employee - Programmer Analyst in Collierville, TN

    I have been working at FedEx full-time (more than an year)

    Pros

    Supporting co-workers, good work environment

    Cons

    less pay, growth is less

    Advice to ManagementAdvice

    Need better medical plans, more work recognition

  6.  

    Excellent work-life balance, good customer-centered focus, but opportunities for growth are limited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Programmer Analyst in Collierville, TN
    Former Employee - Senior Programmer Analyst in Collierville, TN

    I worked at FedEx full-time (more than 3 years)

    Pros

    Great customer-centered culture and focus. Working with systems that make a real difference in the economy.

    Cons

    Little opportunities for visibility with senior management. Re-organizations happen regularly, but it seems to be just shuffling.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good Company but very slow growth as a technology company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Programmer Analyst in Collierville, TN
    Current Employee - Senior Programmer Analyst in Collierville, TN

    I have been working at FedEx full-time (more than 8 years)

    Pros

    Great company to work if you like work life balance. The benefits used to be great many years ago, but its not too bad now either. The salaries are very standard. They pay enough for the kind of jobs they have. If you are a software engineer who has enough skills to get by programming languages, understand a few design patterns, have basic knowledge of software engineering and prefer a laid back work environment, so you can have enough time for family this is the place to be.

    Cons

    If you are highly innovative and spirited as an engineer, this place is a total letdown. FedEx is a transporation based company, not a technology company. Their ideas in innovation are still dated and go real slow in releasing the latest and greatest of products. Their business model is highly process based, even though some departments take pride of releasing new products as services to existing customers. Just as any large company, FedEx also has a lot of red tape and bureaucracy. If you work in the company for a long time, you will be in the dangerous zone of letting your skills become obsolete or unused. You have to make an effort on your own to stay up to date with the industry.

    Advice to ManagementAdvice

    Management in FedEx is not very different from any other big company's management team. It has its strengths and weaknesses. My only advice is to find areas to innovate and think outside the box.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Java developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Java Dev in Collierville, TN
    Current Employee - Java Dev in Collierville, TN

    I have been working at FedEx part-time (less than an year)

    Pros

    good software team, better opportunities, long term projects

    Cons

    needs a better hierarchy, not in a big city

    Advice to ManagementAdvice

    needs a better hierarchy

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Flexible FedEx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Programmer Analyst in Collierville, TN
    Current Employee - Senior Programmer Analyst in Collierville, TN

    I have been working at FedEx full-time (more than 10 years)

    Pros

    Flexibility. It is a privilege to be able to telecommute. Benefits are decent. P-S-P --> People, Service, Profit.

    Cons

    Career path is lacking. Over a decade and I have not been promoted to advisorship. There are a few groups where women, I feel, are not given the opportunities, promotions men are given.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Overall, working with the IT group was a miserable experience. Company overall is very good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Quality Analyst in Collierville, TN
    Former Employee - Senior Technical Quality Analyst in Collierville, TN

    I worked at FedEx full-time (more than an year)

    Pros

    The company overall is very generous. Benefits were great. Everyone I worked for was great and very helpful. Company has a great reputation both inside and outside

    Cons

    The department I worked for under the IT group (specifically the QA Department) was less than desirable. Uncertainty on my job role & function, micromanaging and the inability to move out from under the SVP made life miserable. I was hired in by a manager who was new and didn't know what his role was nor did he know exactly what my role was. The result was a 'sink or swim' environment that resulted in being in survival mode in the world of a monster company. I will never forget what it means to be in 'the belly of the beast' working for this company.

    Advice to ManagementAdvice

    For the IT department (specifically the QA Department): Stop micromanaging every squeak and turn of your people. Allow for flexibility & creativity. Have clear and concise job roles and how to ascend (Associate -> Senior -> Principle).

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Project/Process Analyst in Collierville, TN
    Current Employee - Associate Project/Process Analyst in Collierville, TN

    I have been working at FedEx full-time (more than an year)

    Pros

    Very laid back, but with opportunities for go getters. There are lots of opportunities to go to different work groups.

    Cons

    Lower salary, but there is education assistance. Memphis has brutal weather. The average age is very old as many people have been at fedex for 25+ years

    Advice to ManagementAdvice

    Expand internationally more aggresively

    Recommends
    Positive Outlook
    Approves of CEO

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