FedEx

  www.fedex.com
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FedEx Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.6 1,059 reviews

90% Approve of the CEO

FedEx Chairman, President, and CEO Fred Smith

Fred Smith

(711 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Depending on which area you work in, there's decent work life balance(in 107 reviews)

  • Good benefits which are offered to all employees (full & part time)(in 74 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times(in 21 reviews)

  • Heavy responsibilities may require long hours, stressful environment(in 27 reviews)

1,059 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company, good benefits, lots of changes

    Project/Process Advisor (Current Employee) Memphis, TN

    ProsThe benefits are good, the company has a great reputation, the values are there. Currently undergoing alot of work force changes.

    ConsThe perks that were once available are not anymore. Sometimes it feels that the company is beginning to forget the individuals and it is all about the bottom line. The benenfits are declining and are not as good as they once were.

    Advice to Senior ManagementBring back some of the perks for the employees that have been discontinued over the last 10 years

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    FedEx values their employees...Great place to work, Invoice Analyst

    Invoicing Analyst (Former Employee) Orlando, FL

    ProsThe benefits are very good, lots of training available, clean and pleasant office, and all the necessary up-to-date tools to complete the work. Good work/ life balance.

    ConsThe workload was heavy and sometimes very monotonous. There was very little room for advancement without going to Memphis. Progressing to higher positions takes a LONG time. There is also very little regulating the management from nurturing and advancing their 'favorites' based on their relationship not the skill level.

    Advice to Senior ManagementFind a way to regulate how management conducts themselves regarding interoffice/ personal relationships. There are many employees who work very hard and do not see the rewards because they are not considered one of the managers favorites.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Great stability and company to work for

    Anonymous Employee (Current Employee)

    ProsFantastic job security, mostly hire from within

    ConsVery large company- too many politics/red tape

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    handler

    Anonymous Employee (Current Employee) Chicago, IL

    ProsYou can fly anywhere in U.S

    ConsI have no Cons for the job at all.

    Advice to Senior ManagementI have no Cons for the job at all.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Operations Manager, FedEx Express

    Operations Manager (Former Employee) Issaquah, WA

    ProsFedEx is a diverse company with a lot of opportunities. My experience is at Express as a driver and manager for many years. Couriers can make a decent living wage. The job is physically demanding but rewarding for those who refuse to sit at a desk. Couriers are not required to have college experience, but can make comparable wages. The culture is good, though seems to be less customer centered as time goes on. If you like to move around FedEx has the ability for couriers to transfer to any other available positions in other stations/cities. Great if you want to see lots of places.

    As far as management, it was a good job as well. Comp is fair, but not highly performance based. It's the type of job that uses the same skills every day, but no two days are alike. Managers have some flexibility as far as their schedules. Once your team has launched and all is well, you can go on road and spend time one-on-one with employees, which is fun. Peak is a pain and 2 straight months of 55 hours weeks, depending on where you live though, they great summers can efficiency of the FedEx machine make up for it.

    ConsPay for performance is very poorly done at FedEx. New employees likely start at the same wages their peers are making after having been there for several years. Its not equitable and creates a lot of resentment in the workforce that's hard to overcome. Due to route structures, bidding, seniority, there is a lot of entitlement among the employees as well. Essentially they reward the most experienced, best drivers with the easiest routes and schedules pushing the harder work on the newbies (and even after 5-10 years, you might still be a newbie with the amount of tenure in the workforce).

    As a manager, your roles are so specialized because FedEx is so huge, that you are constantly pigeon holed into positions that don't offer continued growth. You have to be aware of that and work your way through it if you want to move up. Too, there is a terrible misalignment of goals to hit unrealistic numbers. What happens in the Company makes their plan, the EVPs divided it up (leaving a little in their back pockets)... then the RVPs hang on to a little extra... then the division guys do it, too so eventually the stations end up with FTE goals that are impossible to hit. You burn out your people and everything is negative because your station cant reach the target, meanwhile the roll up numbers are just fine and your employees could have been celebrating their good work. Just a lot of misaligned incentives at "good ol boy" FedEx.

    Advice to Senior ManagementFigure out pay for performance. A courier should top out after 5 years if they can do the job. Your best guys should NOT be rewarded for taking the cushy routes. Cap their base at a lower pay, then reward them for the work they do above and beyond.

    Centralize some sort of talent pool search. You have a lot of talented OPS managers and employees who are company people that could be good engineers. staff, sales, and a host of other things. Centralize a resource where they can go setup a profile, add their resume and the things they are accomplishing so recruiters can take the first whack at them, rather than doing the 1 or 2 weeks job post netting process you use currently.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Great!

    Anonymous Employee (Current Employee)

    ProsAn absolutely GREAT company to work for

    ConsHard to get on there

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    Good company to work for with good benefits

    Marketing Specialist Advisor (Current Employee) Memphis, TN

    ProsPeople oriented company with good benefits

    ConsLimited career advancement opportunities, top heavy company

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
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    • Approves of CEO

     

    Very well run corporation. Fred Smith is a top CEO.

    Technical Advisor (Former Employee)

    ProsA leading corporation in its field. Very good corporate culture which provides employees with competitive pay, benefits and work-life balance. Employee recognition for a job well done. Opportunity for training and advancement. Stable work environment.

    ConsA number of seasoned employees/managers have either retired or accepted the recent voluntary employee buyout offer. Shift to outsourcing in a number of areas with resources who don't possess the level of knowledge of the people they replaced.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Overall Good place to work

    Manager (Current Employee) Collierville, TN

    ProsGreat people, interesting work, good environment, nice facilities, good benefits, solid company that will be around, job security

    ConsIndustry is dependent on crude prices regarding stock performance

    Advice to Senior ManagementReward all employees whenever you can

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Marketing analyst

    Market Development Analyst (Summer) (Current Employee) Memphis, TN

    ProsGood working environment and benefit package, you can learn the advanced knowledge and skills in the transportation area in this company.

    ConsI have noting to say.

    Advice to Senior ManagementI have noting to say.

    Yes, I would recommend this company to a friend

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