FedEx Ground Reviews
Updated Feb 7, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 201 ratings Employees say it's "OK" |
CEO Rating
Based on 105 ratings
President and CEO |
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Pros
Great benefits
Secure work environment
Offers benefits from lowest to highest employees
Tuition reimbursement
Encouraged to take vacation time
Paid vacation days
Cons
Little to no advancement opportunities
No overtime for hourly employees
Full-time positions are scarce
Poor communication throughout different departments
Management treats others with little respect
Very unprofessional working environment
Pros
Fedex is an awesome brand to add to your resume because of it's reputation. Ground division continues to gain market share which in turn helps grow the company and create opportunities for growth.
Cons
Fedex Ground is growing but if you are not part of the "good ole boy" club you will not reap from the benefits, no matter how hard you work. Many of the Senior Managers running Stations or Hubs were placed in those roles because of who they know with little merit achieved. Ground is suffering from a culture that was inherited from RPS, the acquired company turned to Fedex Ground, which is not what the Fedex brand really represents. I worked on the Express side for 5 years and Fred Smith's Vision thrives there, but unfortunately his vision has not flourished at Ground.
Advice to Senior Management
The leadership at Fedex Ground need to evaluate their talent starting from VP's on down. There needs to be more involvement when Senior promotions are made to assure fairness and that it's based off merit and not on who you know. Most importantly require College degrees for anybody promoted into a manager role and Post Grad degrees for Directors on up.
Pros
Benefits are decent.
Stable - I never worry about getting my hours.
Pay is decent for some of the work (the pay is low for loading trucks full of 50+ lb packages for hours on end, but it's slightly good for easier positions that require very little physical labor).
Cons
You are essentially a cog in the machine with very little outlet for creativity or intelligence beyond your extremely basic function.
Promotions at my particular location seem extremely limited, or at least at my location (maybe one position opens up every six months at the most).
At my location, workers are periodically moved from positions without consent or even explanation -- you could be doing one job perfectly for six months and suddenly and inexplicably be moved to another.
Management can be lazy -- instead of actually whipping less productive workers into shape somehow, they simply sequester them away where they can do the least damage and let other workers pick up their slack.
FedEx seems to mostly be where mediocrity seems to flourish -- people come to work here after high school, having no idea what else to do with their lives, and are promoted over time by simply being the least-useless person around. Some management seems competent, others I can't imagine how they got the job.
While the pay is OK for what you're doing here, it's poorly-paying in general -- I can barely even afford to use my health/dental/vision insurance, even with another part-time job that pays almost double what I make at FedEx!
"FedEx Cares" -- a slogan that should be amended with "but hell no, you can't unionize."
Advice to Senior Management
Giving your workers (drivers, package handlers, QA, etc.) a slightly bigger slice of the pie might make them actually care about their job. I see way too many people not caring about the quality of their work simply because the pay is so crummy. There's almost no incentive to care about quality or efficiency for package handlers -- that just makes us work harder to get sent home earlier (and therefore get paid less). A lot of workers aren't lazy, they just need to be rewarded for their work in ways other than the eventual *chance* at being promoted (which can take a very long time and seems to be based more so on how much a manager likes you, not how well you can do the job).
Why not have some kind of sliding scale of pay based on a facility's overall productivity, efficiency, and other metrics? If we do badly, give us minimum wage. If we do absolutely great, how about $15/hour or something?
If Costco can have their cashiers/cart pushers top out at $15-20 an hour (depending on when they joined the company), I'm sure you can do something similar. Or does our CEO really need almost $10 million in compensation a year?
Pros
Great for students and partimers.
Cons
Hard on the body and but a great workout.
Advice to Senior Management
Take care of your crew.
Pros
Out and about during the day. Interactions with people. hours decent (except for holydays)
Cons
contractor would cut every corner to screw you out of pay.
Advice to Senior Management
The management was great, friendly enviornment to work in.
Pros
Chance to do something physical and get paid for it. Good pay and benefits. Good tuition reimbursement. You get staff meetings every morning and performance evaulations.
Cons
Hard workers have to make up for incompetent workers and get no compensation. This causes teamwork to suffer. Working conditions can be very unsanitary.
Advice to Senior Management
Supervisors cant do much. The most they can do is give you empty promises of a promotion. Leadership lasted 6 mkonths before I could care less.
Pros
Competitive compensation and benefits, stay in shape at entry level, fun
Cons
At times time sensitivity can create stressful stations
Advice to Senior Management
Positively promotes faster results than stress
Pros
Great ways to move up in company and enjoyable work enviroment. Great people to work with and they support your decisons and show you area of strengths and weaknesess to help you gain wisdom.
Cons
There arent many downsides to working with the company. The hours may be a little hard for some but once you get used to it, you will cruise through your shift.
Advice to Senior Management
Managament should be really supporting of the employees and take a look at them if they were in your shoes. The head position should be friendly but keep it work related at all times.
Pros
Exercise
Regular customers
Not in an office
Cons
Low pay relative to industry
Lack of benefits
You are a FedEx employee even though you're not
Work conditions largely dependent on the competence of your boss (ie. truck repairs, route, stress)
Blizzards are not fun
Boring after awhile
Advice to Senior Management
Now, we all know that the situation at Ground/HD will not last, whether you have "Independent Contractors" or "Corporations" (notice the quotation marks). The sooner you create a FedEx Express type of situation (market pay, great benefits, good maintenance of equipment), the less damage you will do to the brand (financially, image, etc.). The only question I have is, "What will be the catalyst to make that happen?" It will be interesting to see what that will be.
Pros
$11 an hour starting is a very attractive offer. The management always treats you with respect. Your schedule is very dependable and doesn't change on you. You at least know what days you're working (M-F) and can count on getting out of work by a certain time. (For example, no later than 5pm for day sort)
Cons
It is very easy to hurt yourself while performing job duties, but that is just the nature of the job. Working part time seasonly makes it mandatory for you to come in Sunday through Friday in the whole of December for the most part. That wouldn't be a problem if they worked you for more than an average of two hours a shift. The most hours you can get in one shift is four if you're lucky, but it's both a rare occurrence and you wouldn't want to work four or more hours a day anyway due to how exhausting the work is. The management is indeed very courteous and respectful, but it's very easy to see past the charade. I have done a poor job by manager's standards, yet everyday regardless of how I do, I am always told something along of the lines of "good job" or "thank you for the help". You are just another number whenever working in warehouses where you handle packages by hand. The courtesy and forced respect on their part is essentially a slap in the face, especially when they just spent an entire shift telling you the exact opposite. It'd be more respectful if they just didn't say anything. There is about a week of training, but on the job safety isn't as in depth as other places I've worked, such as UPS Ground in Harrisburg.
Advice to Senior Management
Before putting yourself on a pedestal and acting so self-important, remember that you also work at FedEx Ground. You're still pretty low on the food chain.


