FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com

FedEx Office Reviews in Chicago, IL

Updated November 20, 2014
Updated November 20, 2014
715 Reviews
2.9
715 Reviews
Rating Trends

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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
427 Ratings

Review Highlights

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 57 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 20 reviews)


Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 60 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 19 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Project Coordinator in Chicago, IL
    Former Employee - Lead Project Coordinator in Chicago, IL

    I worked at FedEx Office full-time (more than 5 years)

    Pros

    Pay is decent, and loved the environment.

    Cons

    Corporate is always changing things. And some of the rules toy have to follow are ridiculous.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Challenge and creative

    Current Employee - Center Consultant in Chicago, IL
    Current Employee - Center Consultant in Chicago, IL

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Love to please and make customer happy when they want certain things that's going to look nice

    Cons

    Getting the job right and on time

    Advice to ManagementAdvice

    Be nice

  3. 1 person found this helpful  

    Very good experience to have on resume, able to move up if you really want it, great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Customer Service Specialist in Chicago, IL
    Current Employee - Sales Customer Service Specialist in Chicago, IL

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Gain real businessexperience, good look at corporate america. Benefits are great, people are nice.

    Cons

    Can be difficult to move up the ranks but if you work hard enough it's very very possible and not far fetched

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    fulfilling and frustrating at the same time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Center Manager in Chicago, IL
    Current Employee - Senior Center Manager in Chicago, IL

    I have been working at FedEx Office full-time (more than 10 years)

    Pros

    Great Benefits
    Great people in the organization (not all, but many)
    Potentially great everyday work experience

    Cons

    Payroll slashed every fiscal year and sometimes even more during the year
    Too many KPIs (30 some metrics?!?)
    Too much middle management between corporate and centers

    Advice to ManagementAdvice

    Difference in pay between Tier 2 managers and Tier 1 managers isn't worth the added responsibilities or headaches. The switch to a part time employee model is painful for salaried managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Center Consultant has many roles to partake in Shipping and Production

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Chicago, IL
    Current Employee - Center Consultant in Chicago, IL

    I have been working at FedEx Office part-time (less than an year)

    Pros

    FedEx takes the time to train new employees, hands on and vurtal.

    Cons

    Hours vary at Certain locations.

    Advice to ManagementAdvice

    Replace older machines for newer ones or updated

    Recommends
    Positive Outlook
  7. 2 people found this helpful  

    High paced, stress on stilts!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Consultant in Chicago, IL
    Current Employee - Lead Consultant in Chicago, IL

    I have been working at FedEx Office full-time (more than 10 years)

    Pros

    Helping most customers with jobs. Packing and printing can be fun. Every day is a different day with different customers.

    Cons

    We have become very corporate and lots of old customers are not ready for that. I liked the old Kinkos better. It was better for customers and employees.

    Advice to ManagementAdvice

    Give employees some slack!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Very full and unsatisfying work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at FedEx Office full-time (more than 3 years)

    Pros

    Fantastic benefits, a variety of people to interact with

    Cons

    There really seems to be no management structure, it's mostly imagined and without serious guidelines. Those guidelines which do exist don't seem to enhance employees lives only customers, not bad however it is stressing. They have the well known policy of never saying no, however I do not support such a policy. I also question the reasons behind companies like this making people sign contracts saying any ideas they have while at work are the property of their employer, while it sounds logical it is really just to creepy for my tastes.

    Advice to ManagementAdvice

    Everyone is stressed in this field and for no real reason because if they just ran at levels people could keep up with I think it would be far better for everyone. Setting goals every month may sound like a great idea but really it's kindergartener-ish and we're adults, I don't support such a concept.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Consultant in Chicago, IL
    Former Employee - Retail Consultant in Chicago, IL

    I worked at FedEx Office full-time (more than an year)

    Pros

    Fun, Easy, and not too tiring. Good hours

    Cons

    I don't have any at all.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great Training but Vision Diluted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL

    I worked at FedEx Office full-time (more than an year)

    Pros

    Great Training and great people to work with.

    Cons

    Corporate Vision seems awesome but once it starts to get lost translated down the regional executive level it turns into horrendous micromanaging.

    Advice to ManagementAdvice

    Focus on talking care of People again it seems more about silly add on sales not having anything to do with the core products.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Trying to be too retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Chicago, IL
    Current Employee - Center Manager in Chicago, IL

    I have been working at FedEx Office full-time (more than 10 years)

    Pros

    Decent pay and job security.

    Cons

    Way too many to list.

    Advice to ManagementAdvice

    Try working in one of the centers for a week and see how it really is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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