FedEx Office Reviews

Updated March 26, 2015
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3.0
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
0 Ratings

Pros
  • Good benefits for the level of job it is (in 57 reviews)

  • Work-life balance - Benefits - Help with school tuition (in 20 reviews)

Cons
  • Company expects Team Members to work long hours with minimal coverage (in 60 reviews)

  • Work/life balance is mediocre at best (in 19 reviews)

More Pros and Cons

2 Employee Reviews

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  1. Great People, annoying customers, good work/life balance

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping Coordinator in Omaha, NE
    Current Employee - Shipping Coordinator in Omaha, NE

    I have been working at FedEx Office

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The people are great. Management is really flexible with time off and schedule changes. You get lots of little perks, like discounted copies, and sometimes even old equipment. It's a great job if you are looking to get through college.

    Cons

    It's the only place I've ever worked where customers can demand when they will get their project done. You can't go to Jiffy Lube and tell them you want your car worked on, and it's gonna be done in 20 minutes, yet people will say I need 5,000 copies in a half hour. You have to do your best to comply or management will get really upset. People also expect great technological advancements, but they don't even know how to run a fax machine? The customers can be the worst part of the job. You'll also have to work many nights and weekends when you are first starting out.

    Advice to Management

    Value higher education and give higher raises for longer employee retention.


  2. Helpful (1)

    FedEx Office may be okay for the right person

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Manager in Omaha, NE
    Former Employee - Center Manager in Omaha, NE

    I worked at FedEx Office

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits...flexible schedule....open 7 days so should be easy to work out a schedule that will work for you. variety of things to work on....if you like working with the public this is a good fit for you

    Cons

    declining print industry....in 5-10 years they will likely be 90% shipping and packing, with print just a small portion. Raises can be small and are only done annually. Employee incentives are based off constant pesky upselling.

    Advice to Management

    Be encouraging and let go of some things so your team can develop.



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