FedEx Office Reviews

Updated July 3, 2015
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
491 Ratings

Pros
  • Good benefits for the level of job it is (in 57 reviews)

  • Work-life balance - Benefits - Help with school tuition (in 20 reviews)

Cons
  • Company expects Team Members to work long hours with minimal coverage (in 60 reviews)

  • Work/life balance is mediocre at best (in 19 reviews)

More Pros and Cons

875 Employee Reviews

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  1. Helpful (1)

    Printing specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Specialist in Dayton, OH
    Current Employee - Copy and Print Specialist in Dayton, OH

    I have been working at FedEx Office full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people to work with and understanding and helpfull managment !

    Cons

    Salary could be better and so can be bonuses

    Advice to Management

    Managment is doing a great job !


  2. Helpful (3)

    Business Center Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Center Manager in Memphis, TN
    Former Employee - Business Center Manager in Memphis, TN

    I worked at FedEx Office full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    great company, weak management in Memphis, TN market

    Cons

    To much overtime and turnover

    Advice to Management

    Needs better district and regional managers


  3. Anon

    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA

    I have been working at FedEx Office full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Not a bad work environment to be in and it appeals to your creative side when processing print jobs for customers so it never gets to mundane.

    Cons

    Low pay grades especially for those who've been working for the company for awhile.
    on top of low pay grades hours are cut back been 25 to 35 hours way to often. People depend on study paychecks to handle personal business can't do this with low pay grade and cutting hours too.

    Advice to Management

    Make sure all your employees are getting the proper training not just for shipping but consulting and production so everyone if they so choose has a shot at moving up. there should be a manual for using system software there is not always time for proper training depending on the stores tier level.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place to start out

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Schedule flexibility, fun work, amazing coworkers. They pay for some of your college while working there.

    Cons

    Management is slow to make needed changes. Salary increase is rare. Managers refuse to work weekends, so, customers get angry if they need to see someone

    Advice to Management

    Require management to work weekends. Look into how salaries are increased.


  6. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Puyallup, WA
    Current Employee - Assistant Manager in Puyallup, WA

    I have been working at FedEx Office (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Good staff to work with.

    Cons

    Micro managing. Training is not as good as it could be.


  7. Nice work environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    Uniform provided. free copies. Nice work environment

    Cons

    Poor staffing very bust center.


  8. Senior Center Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Center Manager in Boston, MA
    Current Employee - Senior Center Manager in Boston, MA

    I have been working at FedEx Office (More than 10 years)

    Pros

    Great company, very secure. Will never go out of business. All ways changing and evolving.

    Cons

    Not enough payroll to keep good employees


  9. Helpful (2)

    Great company with some poorly ran locations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits
    Easy job if adequately staffed
    Decent pay for job duties
    Easy advancement
    Difficult to get fired
    Advancement is based solely on your willingness to advance

    Cons

    Some locations have poor management
    Some workers are incompetent/lazy and aren't fired or written up
    Some metrics are unrealistic based on stores actual numbers (can be achieved with the right people but hiring is based on individual managers)

    Advice to Management

    Metrics should be made based on individual districts and stores actual numbers and not based on a formula applied to all locations.


  10. Working at FedEx Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Strong company with good benefits, many opportunities to promote, training ongoing and continuous. Open door policy that welcomes ideas.

    Cons

    Stressful demands to make numbers. At end of day, the shareholders come first. Customers always stressed and obnoxious .


  11. Field Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Executive
    Current Employee - Field Account Executive

    I have been working at FedEx Office

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I enjoy the people I work with

    Cons

    A lot of reporting w/o details of why, duplicate systems, compensation could be better



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