FedEx Office Reviews

Updated April 15, 2015
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3.0
797 Reviews
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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
464 Ratings

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 57 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 20 reviews)

Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 60 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 19 reviews)

More Pros and Cons

Employee Reviews

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  1. assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great team and benefits. Money was good. Work environment was good

    Cons

    Hours cut back. Not enough help because of budget cutbacks

    Advice to Management

    Put more effort into taking care of employees to avoid turnover

  2. Best job I have had so far and with FedEx helping me with my educational advancement I'm hoping to stay with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant
    Current Employee - Center Consultant

    I have been working at FedEx Office full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    FedEx is a great company to work for and I do hope to stay with them for some time. The benefits are great and its a company that you will feel like they're invested in your future. FedEx goes out of their way to support their employees both during work hours and when they are off the clock.

    Cons

    First job where as a full timer the hours aren't very consistent. Sometimes I'm schedule 32, sometimes 40, and sometimes as much as 50 hours for one week!

    Advice to Management

    I love my boss, she is everything I believe a good boss should be. Can't quite say that for the management above her but overall I don't have many complaints.

  3. Great Place to work. Been here for 4 years and don't plan on leaving.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center PUD Courier in Fairfax, VA
    Current Employee - Center PUD Courier in Fairfax, VA

    I have been working at FedEx Office full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Cool people, good money for the job you do, good benefits

    Cons

    It's a corporate company so lots of training, especially when someone screws up.

    Advice to Management

    You're doing a great job! Maybe rewards a good job more often.

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  5. Great Company, great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Account Executive in Atlanta, GA
    Current Employee - Field Account Executive in Atlanta, GA

    I have been working at FedEx Office full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of training and support.

    Cons

    Pay is not enough for hours worked.

    Advice to Management

    Internal promotions should receive higher pay than external new hires to reward loyalty to company.

  6. Very rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hospality Parcel in Boston, MA
    Former Employee - Hospality Parcel in Boston, MA

    I worked at FedEx Office

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very understandable manswer and policy if you arrive late because of subway.

    Cons

    Education means nothing to company past experience was a threat not an asset. Managers know how to operate all the printing machines and thats it.

    Advice to Management

    You will learn when the unemployment goes down and you find you are getting the bottom of the barrel or should I say thr best leave.

  7. Company was excellent in virtually every aspect!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at FedEx Office full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Environment was open and welcoming. Many stores and team members made it feel like a family.

    Cons

    Nothing that I can think of.

  8. Great company with AMAZING benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Assistant Manager in Cincinnati, OH
    Current Employee - Center Assistant Manager in Cincinnati, OH

    I have been working at FedEx Office full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Bigger centers are fast paced & create a fun environment! Great benefits! Proper training. Opportunities for advancement.

    Cons

    Retail job with weekend hours.

    Advice to Management

    Keep up the great work! You treat your Team Members very well!

  9. Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Miami, FL
    Former Employee - Consultant in Miami, FL

    I worked at FedEx Office full-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Paid Vacation, 401K, Commission, Flexible schedule, Sick time, No work on Holidays, Ok start up pay, room for improvement and room to grow in the company

    Cons

    to little employees per store which create horrible customer service, and bad timing for projects.

    Advice to Management

    Hire more people per store. The lack of people only stress the employees and gives horrible customer service because of the lack of help. Many times (as an employee) I have to tell my customers "sorry I cannot help you right now because Im helping this customer who was here first" and there is only 1 employee in that store.
    The company is great! im not going to lie about that, but there is a lack of help.

  10. Very comfortable and satisfied with the people I have met and worked with so far.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norwood, MA
    Current Employee - Anonymous Employee in Norwood, MA

    I have been working at FedEx Office

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of benefits, structured schedule, excellent training program, diverse group of employees

    Every day you learn something new and you meet lots of great people along the way.

    Cons

    Sometimes the job environment is a little too fast-paced.

    Advice to Management

    Thanks for the opportunity to grow and be a part of the team!

  11. Intern Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good place To Work. No work pressure and interns has lot of fun activites other than work.

    Cons

    I did n't see any.

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