FedEx Office Reviews

Updated July 27, 2015
903 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
501 Ratings

Pros
  • Good benefits for the level of job it is (in 57 reviews)

  • Work-life balance - Benefits - Help with school tuition (in 20 reviews)

Cons
  • Company expects Team Members to work long hours with minimal coverage (in 60 reviews)

  • Work/life balance is mediocre at best (in 19 reviews)

More Pros and Cons

903 Employee Reviews

Sort: Popular Rating Date
  1. I suppose it depends on your managers..

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator in Atlanta, GA
    Current Employee - Customer Service Coordinator in Atlanta, GA

    I have been working at FedEx Office

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The benefits are top notch, and starting pay is more than decent for the job (I came from a background in retail management, in New York no less, I'm kicking myself because I'm starting off with a better wage having less responsibilities). My managers and coworkers are great, and I believe it's due partly to the Store Manager taking the time to select quality employees whose personalities blend well (and with how many people are looking for jobs right now, that says a lot).

    Cons

    Yes, the economy got hit hard, therefore promotions and raises are being scrutinized more than ever, but running a successful company bears the responsibility of ultimately doing the greatest good for the business. And yes, customers can be difficult, but that's retail! I seriously challenge anyone to step up and honestly say they've never been somewhat of a jerk to an employee because expectations weren't met, or you were just having a bad day. It happens, and if you can't deal with it, look for another line of work. Retail isn't for everyone, but for me, being on my feet and running around all day sure makes the day go by a lot faster than being chained to a desk.

    Advice to Management

    For any company, my advice would be to look at the most successful stores with the lowest turnover rates, and ask them specifically why they're doing such a great job. Corporations can sometimes lose select stores in the shuffle, and rely solely on printouts and forecasting on deciding what policies should be adjusted.


  2. FedEx Office perfect for college students

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Richmond, VA
    Former Employee - Customer Service Associate in Richmond, VA

    I worked at FedEx Office

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    FedEx office offers flexible scheduling and pretty good pay for college students. There is plenty of opportunity for advancement after graduation.

    Cons

    This may be dependant on individuals, but the downside of working at Fedx office was the tolerance of nonsense in the workplace simply because a person had tenure or senority. If an individual had been working at the company for a long time, management was more likely to let their bad attitudes and other nonsense slide.

    Advice to Management

    Keep up the good work, but ensure that policy is applicable to all employees (as necessary). This always leads to better results


  3. I truly enjoy working at FedEx Office

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Coordinator in The Woodlands, TX
    Current Employee - Production Coordinator in The Woodlands, TX

    I have been working at FedEx Office

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    From my personal experiance at FedEx Office i have been offered fare wages. There have also been frequent oppertunites for for advancement.

    Cons

    However i do feel that my center stays open too late and that the standards for hiring are a little low.

    Advice to Management

    my advice to to all management is to honestly believe in your team Motivate them and always set the example.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Phoenix, AZ
    Current Employee - Clerk in Phoenix, AZ

    I have been working at FedEx Office

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great pay, benefits, and team environment.

    Cons

    Waiting for a promotional job can take years.

    Advice to Management

    provide significant raises if an oppurtunity for promotion is unavalack unavailable due to lack of openings.


  6. Love it

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Las Vegas, NV
    Current Employee - Anonymous Employee in Las Vegas, NV

    I have been working at FedEx Office

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Not stuck at a desk the work is fun your making posters and signs it's not boring There's a lot to learn about printing part time gets great benefits very stable job

    Cons

    pay not good starting out

    Advice to Management

    focus the training not just on customer service skills but technical skills with using the equipment. Make the trainings half customer service half technical abilites that will make employees well rounded.


  7. FedEx office was a professional and friendly environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Boca Raton, FL
    Former Employee - Customer Service Associate in Boca Raton, FL

    I worked at FedEx Office part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Some of the Pros of working at FedEx Office were employee diversity, scheduling flexibility, and quality management. Everyone who worked at my store was from a different ethnic background, and everyone was very friendly which made for a pleasant work environment. The store manager was very flexible with my school schedule.

    Cons

    There was no cons that stood out to me about working with FedEx Office.

    Advice to Management

    ..allow for easier employee transfer between stores.


  8. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in Los Angeles, CA
    Current Employee - Center Consultant in Los Angeles, CA

    I have been working at FedEx Office full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay is okay for the amount of work. great benefits.

    Cons

    Hours are cut sometimes due to sales.

    Advice to Management

    Pay us a little more


  9. Great Upward Growth Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you perform, you can grow quickly with this company

    Cons

    There are some very tenured managers that aren't going to grow with the company that block growth opportunities


  10. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for

    Cons

    very large complex company to work for.


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    Flexibility in hours, usually good coworkers

    Cons

    Small pay increases and high turnover

    Advice to Management

    Pay increases need to be higher



Showing 903 of 911 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.