FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com

FedEx Office Reviews

Updated November 20, 2014
Updated November 20, 2014
702 Reviews
2.9
702 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
420 Ratings

Review Highlights

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 57 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 17 reviews)


Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 59 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Project Coordinator in Chicago, IL
    Former Employee - Lead Project Coordinator in Chicago, IL

    I worked at FedEx Office full-time (more than 5 years)

    Pros

    Pay is decent, and loved the environment.

    Cons

    Corporate is always changing things. And some of the rules toy have to follow are ridiculous.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    No thanks kinkos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Consultant in Los Angeles, CA
    Current Employee - Customer Consultant in Los Angeles, CA

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Flexible schedules , free internet

    Cons

    Low pay, horrible benefits , not much room for promotion, no raises

    Advice to ManagementAdvice

    Check out the management that you hire. So far I've had three managers all of which were tyrants. Appreciate your employees give raises to say thank you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    decent company if you dont want to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time (more than 3 years)

    Pros

    family oriented and appreciate your work.

    Cons

    low increase in salary and no work from home opportunity

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Decent company if you don't care to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at FedEx Office full-time (more than 3 years)

    Pros

    Very family oriented and good atmosphere. They like to recognize you for a good job done.

    Cons

    Annual compensation raises are low and work from home opportunity is non-existent.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Missoula, MT
    Current Employee - Center Manager in Missoula, MT

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Exceptional care for employees
    High value brand
    Great products and services
    Challenging

    Cons

    The pay is substandard compared to the stress, expectations and decisions that have to be made on the spot.

  7.  

    Good in transition but not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Upland, CA
    Current Employee - Center Consultant in Upland, CA

    I have been working at FedEx Office full-time (more than an year)

    Pros

    They will allow you to negotiate your hourly rate when interviewing. It may take some doing but I was able to back up my qualifications and start well above my co-workers.

    Cons

    Its hard to separate the stresses of the work, location, and clients from the actual problems with the company. Most locations do seem to have weak and uninspired management and major staffing/recruiting problems. "That's the way we have always done it" is a common phrase. The programs that work get "updated" so they dont work and the problem areas never get addressed. Its busy and stressful but if you put your head down and just work you can make enough to last until you get a real job.

    Advice to ManagementAdvice

    Consistency in communication. Make a change and commit to making it work all the way. Dont be afraid to get rid of employees and management who are holding back performance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Proud to be affiliated with FedEx Office & we are hiring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Boca Raton, FL
    Current Employee - Customer Service Specialist in Boca Raton, FL

    I have been working at FedEx Office full-time (less than an year)

    Pros

    Tons of opportunity in many different positions & locations. Compensation is above average & the benefits are unrivaled. Work/Life Balance is encouraged & understood.

    Cons

    Being in south Florida can present challenges in season and during holidays. Some positions could be nights and weekends due to the nature of our business.

    Advice to ManagementAdvice

    Fortune 100 company so I think management is doing something right!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Not a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    FedEx Office is fighting but is slowing getting under the umbrella of FedEx.

    Cons

    Not a very loyal company. They will fire you and not pay any severance even after over years years of employment. They allow management to hurt subordinates without any repercussions. Management always wins, even if they lie.

    Advice to ManagementAdvice

    Treat employees the way you want to be treated.

    No opinion of CEO
  10.  

    FedEx Office has great benefits and is a very fast paces working environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Edmond, OK
    Current Employee - Center Consultant in Edmond, OK

    I have been working at FedEx Office part-time (more than an year)

    Pros

    FedEx is reliable and fast based and there are lots of opportunities to advance.

    Cons

    FedEx has a lot of rules and policies to remember.

    Advice to ManagementAdvice

    -

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Very Disappointed in this Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager
    Former Employee - Center Manager

    I worked at FedEx Office full-time (more than 10 years)

    Pros

    The work life balance was very good. The HR policies were employee friendly. Technical system and online training were excellent.

    Cons

    Over bearing controls.
    Over reaction to making simple mistakes.
    Lack of clear direction.
    Non profitable business.
    Too much expected from entry level employees.
    No opportunity for creativity or individualism

    Advice to ManagementAdvice

    You expect too much to of employees making 10.00 per hour. As part of a a management and leadership team I was expected to write people up for making simple mistakes. Totally unacceptable!!. The internal controls were not realistic. Several minor mistakes could cause an entire failure. This is leadership, or high expectations. This is just an overreaction to feeling the pressure of declining business and lack of profits. Even when I was in a leadership position in this company I would never recommend any entry level position to my friends.

    Recommends
    Neutral Outlook
    Approves of CEO

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