FedEx Office Reviews

Updated March 24, 2015
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Employee Reviews

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  1. Great Company, great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Account Executive in Atlanta, GA
    Current Employee - Field Account Executive in Atlanta, GA

    I have been working at FedEx Office full-time (more than 8 years)

    Pros

    Lots of training and support.

    Cons

    Pay is not enough for hours worked.

    Advice to ManagementAdvice

    Internal promotions should receive higher pay than external new hires to reward loyalty to company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Overall good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    Good work/life balance for managers

    Cons

    Compensation for tenured team members can be significantly lower than that of newly hired team members.

    Recommends
    Positive Outlook
  3. Company was excellent in virtually every aspect!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at FedEx Office full-time (more than 3 years)

    Pros

    Environment was open and welcoming. Many stores and team members made it feel like a family.

    Cons

    Nothing that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. More than shipping and making copies!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    It's awesome being able to create and design things for customers that may be a but tech challenged or possibly overwhelmed with their circumstances. Advancement is totally up to you and the ownership of your own development. Promoting within is big at FXO. Out of all my years here I have met some pretty awesome people! That's what helps and makes you want to stay and get the job done.

    Cons

    It is so much to learn but training isn't as big of a focus as it should be. Training courses are treated as getting a tasks complete just to be checked off of a list.

    Advice to ManagementAdvice

    Team members in the centers are the face of the company but seem to get the shortest end of the stick consistently. The company takes payroll, takes incentives but piles on more initiatives, more expectations and send the higher ups on trips annually.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. They care about taking care of their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    Great benefits (I mean, GREAT benefits) awesome discount, Great place for experience and a great place for growth. Lots of training.

    Cons

    The price of product and if you aren't a great sales person, this could be difficult.

    Advice to ManagementAdvice

    Continue the training.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. Good Temp Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in San Diego, CA
    Current Employee - Center Consultant in San Diego, CA

    I have been working at FedEx Office full-time (more than 3 years)

    Pros

    Flexible Hours, Good Corporate, Some good additional benefits that are really cool and there are raises possible after a year or so with plenty of room for growth.

    Cons

    New manager is incompetent... Other managers very good though. Not a lot of corporate oversight, or listening to employee complaints.

    Advice to ManagementAdvice

    Talk to your employees and actually listen. Not saying you have to follow the advice, but at least hear people's issues.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. lc

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    good work environment/benefits, nice corporte structure

    Cons

    customer service, pay, lacking incentives

  9. Great company with AMAZING benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Assistant Manager in Cincinnati, OH
    Current Employee - Center Assistant Manager in Cincinnati, OH

    I have been working at FedEx Office full-time (less than a year)

    Pros

    Bigger centers are fast paced & create a fun environment! Great benefits! Proper training. Opportunities for advancement.

    Cons

    Retail job with weekend hours.

    Advice to ManagementAdvice

    Keep up the great work! You treat your Team Members very well!

    Recommends
    Positive Outlook
    Approves of CEO
  10. Work hard and get rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Production Coordinator in Longmont, CO
    Former Employee - Lead Production Coordinator in Longmont, CO

    I worked at FedEx Office

    Pros

    fast paced, friendly co-workers, training classes

    Cons

    sometimes difficult scheduling, old machinery

  11. 1 person found this helpful

    Management Is Key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Katy, TX
    Current Employee - Center Consultant in Katy, TX

    I have been working at FedEx Office full-time (more than a year)

    Pros

    Paid Vacation, Extensive Training, Medical Benefits, Sick days

    Cons

    Management, No Holiday Hours, Favoritism, Sensitive information, Unreasonable Lead Times, Faulty Equipment, Bad Raises

    Advice to ManagementAdvice

    Be consistent. Also keep opinions to yourself or strictly upper management, Gossip will crush a business.

    Recommends
    Positive Outlook
    Approves of CEO

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