FedEx Office

  www.fedexoffice.com
  www.fedexoffice.com

FedEx Office Reviews

Updated December 15, 2014
Updated December 15, 2014
713 Reviews
2.9
713 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
426 Ratings

Review Highlights

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 57 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 20 reviews)


Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 60 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great company with a decent promotion system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    Flexible Hours, Solid Performance Reviews, Decent Raises (but small starting hourly wages)

    Cons

    Ridiculous expectations on Customer Experience (as to be expected with retail)

  2. 1 person found this helpful  

    It's ok, but very stressful!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    They offer good benefits and perks

    Cons

    Impatient customers, very busy and very stressful

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Technology Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    Great Company to work for.

    Cons

    There really are no cons to the Company

    Advice to ManagementAdvice

    More training for employees

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    there are many nice people

    Cons

    kinda boring place, gets repetitive

    Advice to ManagementAdvice

    more bonuses

  6.  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Project Coordinator in Chicago, IL
    Former Employee - Lead Project Coordinator in Chicago, IL

    I worked at FedEx Office full-time (more than 5 years)

    Pros

    Pay is decent, and loved the environment.

    Cons

    Corporate is always changing things. And some of the rules toy have to follow are ridiculous.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Proud to be affiliated with FedEx Office & we are hiring!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Boca Raton, FL
    Current Employee - Customer Service Specialist in Boca Raton, FL

    I have been working at FedEx Office full-time (less than an year)

    Pros

    Tons of opportunity in many different positions & locations. Compensation is above average & the benefits are unrivaled. Work/Life Balance is encouraged & understood.

    Cons

    Being in south Florida can present challenges in season and during holidays. Some positions could be nights and weekends due to the nature of our business.

    Advice to ManagementAdvice

    Fortune 100 company so I think management is doing something right!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in Missoula, MT
    Current Employee - Center Manager in Missoula, MT

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Exceptional care for employees
    High value brand
    Great products and services
    Challenging

    Cons

    The pay is substandard compared to the stress, expectations and decisions that have to be made on the spot.

  9.  

    Decent company if you don't care to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at FedEx Office full-time (more than 3 years)

    Pros

    Very family oriented and good atmosphere. They like to recognize you for a good job done.

    Cons

    Annual compensation raises are low and work from home opportunity is non-existent.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    decent company if you dont want to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time (more than 3 years)

    Pros

    family oriented and appreciate your work.

    Cons

    low increase in salary and no work from home opportunity

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good in transition but not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in Upland, CA
    Current Employee - Center Consultant in Upland, CA

    I have been working at FedEx Office full-time (more than an year)

    Pros

    They will allow you to negotiate your hourly rate when interviewing. It may take some doing but I was able to back up my qualifications and start well above my co-workers.

    Cons

    Its hard to separate the stresses of the work, location, and clients from the actual problems with the company. Most locations do seem to have weak and uninspired management and major staffing/recruiting problems. "That's the way we have always done it" is a common phrase. The programs that work get "updated" so they dont work and the problem areas never get addressed. Its busy and stressful but if you put your head down and just work you can make enough to last until you get a real job.

    Advice to ManagementAdvice

    Consistency in communication. Make a change and commit to making it work all the way. Dont be afraid to get rid of employees and management who are holding back performance.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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