FedEx Office Reviews

Updated October 15, 2014
Updated October 15, 2014
673 Reviews
2.9
673 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Office President and CEO Brian D. Philips
Brian D. Philips
404 Ratings

Review Highlights

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 57 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 17 reviews)


Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 59 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Torrance, CA
    Current Employee - Assistant Manager in Torrance, CA

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Chance to move up the ladder
    Shipping discounts
    Vacation benefits

    Cons

    sub-par pay
    Difficulty to use your sick time.
    Work load.
    Manager never communicate via email. They are strongly discourage to leave paper trail behind.

    Advice to ManagementAdvice

    Team member handbook rules have double meaning. Without a law degree it is not possible to make policies work in your favor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Secretary to the world

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Customer Consultant in Clear, AK
    Current Employee - Customer Consultant in Clear, AK

    I have been working at FedEx Office part-time (less than an year)

    Pros

    commission on sale items, get a lot of hours, good experience, apparently its a great company to work for

    Cons

    its fast pace, basically your a secretary to the public which is very stressful, you deal with people who forget your customer service and think your their servants. Not only do I deal with printings but I also have to process packages, so I feel like im always running around. Plus I'm always working long hours.

  3.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant in Lakewood, CO
    Former Employee - Center Consultant in Lakewood, CO

    I worked at FedEx Office full-time (less than an year)

    Pros

    Great place to start when looking to go into business.

    Cons

    Hard to stick with it.

    Advice to ManagementAdvice

    Profit sharing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    Good benefits, they really do take care of their employees and tuition reimbursement,

    Cons

    Back when I use to work for Fedex. My manager was not a good leader and role model at all

    Advice to ManagementAdvice

    Hire good managers that are good leaders and role model to employees.

  6.  

    Lead Center Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Lead Consultant in Lafayette, LA
    Current Employee - Center Lead Consultant in Lafayette, LA

    I have been working at FedEx Office full-time (less than an year)

    Pros

    Excellent training, learn to utilize Photoshop, Adobe Illustrator, etc. Amazing camaraderie , Decent starting pay

    Cons

    I was lucky with the position and schedule I landed; therefore, I have no complaints.

    Advice to ManagementAdvice

    The stores waste a lot of paper and material. I wish that FedEx was more eco-friendly.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Center PUD Courier (Driver)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center PUD Courier
    Former Employee - Center PUD Courier

    I worked at FedEx Office full-time (more than 3 years)

    Pros

    Great family of co-workers, everyone depends on each other and gets everything accomplished that needs to be done as a team. Driving isn't non-stop and can give you plenty of time to still be in the stores assisting other employees and customers.

    Cons

    A rather large disconnect between store employees and upper corporate management. I know it's standard for this to be the case, but it really feels like corporate has entirely different goals and aspirations of the company that more times than not are completely different than what's actually needed to succeed on a store level. The corporate side people-wise is great, but their focus always seems a bit "off".

    Driving is great, customers always enjoy seeing you, and you're usually delivering to repeat professionals. (not delivering packages to houses)

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    It all depends on the store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Consultant in New Orleans, LA
    Current Employee - Center Consultant in New Orleans, LA

    I have been working at FedEx Office part-time (more than 3 years)

    Pros

    Start pay is at least over $10 per hour. Worth it when nights are slow.

    Cons

    Aside from the few people who demand that you drop everything to help them in self serve. Your coworkers who take large job orders then dump them upon you. The people who call and feel that gives them precedent over people who are physically in the store.

    Advice to ManagementAdvice

    Hire people to do production and only production. It will save you money in the long run in loss, customer satisfaction and job turnover.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Enjoyable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office

    Pros

    It's a fun place to work. You learn a lot of valuable skills and meet a lot of interesting people. It teaches you to be good at multitasking and to learn how to deal with people.

    Cons

    You stand a lot. If the store isn't busy and there's nothing to do in production things can get a little boring. The job is stressful, but good if you like a challenge. Customers can be very picky and rude, but you have to know how to talk to them. Scheduling can be a little annoying because it isn't consistent.

    Advice to ManagementAdvice

    Make schedules more consistent.

  10.  

    "Good, Bad, and Ugly"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Oklahoma City, OK
    Current Employee - Assistant Manager in Oklahoma City, OK

    I have been working at FedEx Office full-time (more than an year)

    Pros

    This was a great company, but the culture is different from one location to the next. I worked in Oklahoma City at 4 different locations and each one was very different. Some felt as if it was ran by a dictator and others felt as if you could do what ever you wanted. I think this could be a great job but it had to many changes in attitudes from store to store.

    Cons

    It was to technical for what the pay was. It almost felt as if they wanted you to be a computer graphics artist but pay you what a cashier at the local food market makes.

    Advice to ManagementAdvice

    Spend more time making the store team stronger.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Not worth the stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant in San Antonio, TX
    Former Employee - Center Consultant in San Antonio, TX

    I worked at FedEx Office full-time (more than an year)

    Pros

    Good pay
    Yearly raises
    pretty flexible

    Cons

    Stressed environment
    management doesn't care about employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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