FedEx Office Reviews

Updated July 27, 2015
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903 Employee Reviews

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  1. Senior Center Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Center Manager in Boston, MA
    Current Employee - Senior Center Manager in Boston, MA

    I have been working at FedEx Office (More than 10 years)

    Pros

    Great company, very secure. Will never go out of business. All ways changing and evolving.

    Cons

    Not enough payroll to keep good employees


  2. Helpful (2)

    Great company with some poorly ran locations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits Easy job if adequately staffed Decent pay for job duties Easy advancement Difficult to get fired Advancement is based solely on your willingness to advance

    Cons

    Some locations have poor management Some workers are incompetent/lazy and aren't fired or written up Some metrics are unrealistic based on stores actual numbers (can be achieved with the right people but hiring is based on individual managers)

    Advice to Management

    Metrics should be made based on individual districts and stores actual numbers and not based on a formula applied to all locations.


  3. Working at FedEx Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Strong company with good benefits, many opportunities to promote, training ongoing and continuous. Open door policy that welcomes ideas.

    Cons

    Stressful demands to make numbers. At end of day, the shareholders come first. Customers always stressed and obnoxious .


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  5. Helpful (1)

    Center Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    There were some cool people there that made the busy schedule and workload more manageable. I was able to ask questions and get help when I needed it, but I was also trusted to be independent and handle projects on my own.

    Cons

    The hours became too much for me as a full-time student with limited flexibility considering the location was a 24-hour store. Heavy workload in the production center and limited people back there to help manage the projects and stay on top of deadlines.


  6. Field Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Executive
    Current Employee - Field Account Executive

    I have been working at FedEx Office

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I enjoy the people I work with

    Cons

    A lot of reporting w/o details of why, duplicate systems, compensation could be better


  7. They Try

    Current Employee - Delivery Driver in Newark, CA
    Current Employee - Delivery Driver in Newark, CA

    I have been working at FedEx Office full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    They are a big company , lots of benefits job security ( mostly )

    Cons

    They are a big company and that comes with tons of red tape to change anything . Leaving most managers powerless to actually alleviate any major problems .

    Advice to Management

    I feel like you guys are pretty powerless and I understand the struggle .


  8. Its ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Consultant in New York, NY
    Current Employee - Center Consultant in New York, NY

    I have been working at FedEx Office (More than a year)

    Pros

    Honestly the job in itself is easy

    Cons

    Bad management at many locations

    Advice to Management

    DO NOT make decisions based on personal preference. Adhere to company policy at all times it makes decisions easier for your employees if they know your not gonna change your mind about something everytime they answer a customer question.


  9. Good work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Dallas, TX
    Current Employee - Senior Analyst in Dallas, TX

    I have been working at FedEx Office full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Although it can vary by department, for the most part the company is accommodating to allow you to handle personal matters as long as you still get your work done.

    Cons

    Working from home is is frowned upon


  10. Helpful (1)

    Sales CSS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Virginia Beach, VA
    Former Employee - Anonymous Employee in Virginia Beach, VA

    I worked at FedEx Office

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some training. Good people in the organization.

    Cons

    Failed business plan and micro-managed to the point of interfering in strategic selling efforts. Countless conference calls and time exhausting exercises that have nothing to do with effective selling efforts. Assessment framework that is not in tune with the market and how accounts prefer to work. Senior management are not sales people by trade and have made a mess of it.

    Advice to Management

    Senior Management: Go find something else you may be good at.


  11. Helpful (1)

    Entry lvl retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Project Coordinator in Baltimore, MD
    Former Employee - Lead Project Coordinator in Baltimore, MD

    I worked at FedEx Office full-time (More than 3 years)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits Shipping discount Advancements and over time available but you have to be a hard worker

    Cons

    Became to results driven Customers are usually good people but sometimes very mean

    Advice to Management

    Stay by the book. Too many sneaky side deals going on.



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