FedEx Office Reviews

Updated June 30, 2015
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871 Employee Reviews

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  1. Great place to work, if you are starting out in your career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There is always something new to learn. It's great to have the support of a organization with a great reputation like FedEx.

    Cons

    We deal with other people's deadlines and that can be very stressful. Hiring the right people, training and retaining them is a challenge in our fast-paced environment.

    Advice to Management

    This job requires high level of customer service, ability to multitask and effective time management.


  2. Helpful (3)

    OMG don't bother!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Manager in Portland, OR
    Current Employee - Center Manager in Portland, OR

    I have been working at FedEx Office full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Being able to go home...

    Cons

    Way too many hours for salary Managers
    Every customer is a complete and utter jerk
    Never think your voice matters
    Deliver on every metric and standard or else! Revenue matters the most until it doesn't!
    You will never succeed

    Suck in that Purple Kool-Aid
    Unbelievable expectations
    Cloudy vision from upper management
    Kill yourself!
    Stick yourself with the right person or you will never advance!
    !
    !
    !

    Advice to Management

    Listen to your senior management, develop them before your bottom tier CMs. Unless yo are butt buddies with your DM you will not be advanced or promoted.


  3. Bad Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gladstone, MO
    Former Employee - Customer Service Representative in Gladstone, MO

    I worked at FedEx Office full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Was a good place to work until management changed. The company is very career orientated with frequent online trainings. Very busy and fast paced. Helping customers is the number one priority.

    Cons

    Frequent management changes. The last one I worked for did nothing about a bullying situation which is one of the reasons why I left. It is very difficult to make work schedule changes, even if a family emergency happens. Would not recommend this company. I had reservations about taking this job at my first interview. I was told of management and the discord at this particular location.

    Advice to Management

    The reason management does not stay is the employees. Enforce bullying laws and be willing to work with employees and listen to their concerns.


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  5. Everyday were full of new and exciting challenges

    Former Employee - Production Coordinator in Round Lake, IL
    Former Employee - Production Coordinator in Round Lake, IL

    I worked at FedEx Office (More than 10 years)

    Pros

    new skils to learn, creative skills necessary

    Cons

    some customers can be difficult, turnover is average


  6. Commercial Sales Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    receive your own office, make you own schedule, make a lot of great connections within big corp. companies. Lots to name, very awesome position.

    Cons

    None that I can think of. Only con was my pay but this was because of my lack of B2B sales experience.

    Advice to Management

    Keep on Keeping on


  7. fedEx Office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Pros

    well respected brand growth potential for those entry the work force

    Cons

    Lean Labor Workforce make it a year an you have a career with lots of ups and downs


  8. Helpful (1)

    Robot Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Center Manager in Lawrence, KS
    Former Employee - Center Manager in Lawrence, KS

    I worked at FedEx Office (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Fair pay and competitive benefits.

    Cons

    Company has no retail vision, hamstrings leaders at the store level to make decisions to effect their business, and seemingly only opens its doors to provide another shipping vehicle for the only part of their business that they focus on.

    Advice to Management

    Let managers manage. The company is ridiculously micro-managed and there are virtually no decisions made at a store, even a district level. Robot job!


  9. Helpful (1)

    Awful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    When I started I thought there were many wonderful things about this place, that changed

    Cons

    The management only looks out for themselves and no one gets promotions unless you are friends or family


  10. Helpful (1)

    FedEx Office is a great company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedEx Office full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Benefits, environment and the people are awesome. The work/life balance is great and you have the option to work remotely if you need to. My manager is very flexible with us and understanding when it comes to family.

    Cons

    Advancement in my field is non-existent.


  11. FedEx in Durham NC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There aren't any. I worked for this company for 15 years because it was comfortable. I'm so much happier now that I'm gone

    Cons

    FedEx office is the red headed step child of the FedEx family. They get paid the least and tend to only promote friends and family



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