FedEx

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  www.fedex.com

FedEx Reviews in Phoenix, AZ

1,253 Reviews
3.7
1,253 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Chairman, President, and CEO Fred Smith
Fred Smith
804 Ratings

Review Highlights

Pros
  • Currently have a manager that understands work/life balance (in 124 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 79 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 26 reviews)

  • Heavy responsibilities may require long hours, stressful environment (in 30 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great if willing to relocate

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales Inside in Phoenix, AZ
    Current Employee - Business Sales Inside in Phoenix, AZ

    I have been working at FedEx full-time

    Pros

    Only have to work 40 hours. Can work 4 x 10 schedule as long as keep numbers up. Can move up if able to relocate. Have lots of positions open at all times. If can't relocate May be waiting years to change positions.

    Cons

    Constant changing territories. No control over numbers. Either you have a good territory or you don't. Things don't always work like they should.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Strong company with outstanding leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive - Inside Sales in Phoenix, AZ
    Current Employee - Sales Executive - Inside Sales in Phoenix, AZ

    I have been working at FedEx full-time (more than 10 years)

    Pros

    Great core culture and values. Good work life balance. Strong benefits package including a portable pension.

    Cons

    Compensation is fair. Advancement opportunities are very limited outside of Memphis, TN

    Advice to ManagementAdvice

    Provide better mentoring and career path services.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company and great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Air Craft Material Handler in Phoenix, AZ
    Former Employee - Air Craft Material Handler in Phoenix, AZ

    I worked at FedEx part-time (more than an year)

    Pros

    Fun job, got paid for a great work out everyday! Employee benefits weather you are full or part time which seemed to provide generous time off even working part time.

    Cons

    Usually would have to work early early mornings or evenings at the airport. No real day jobs and not much opportunity to go full-time unless you moved.

    Advice to ManagementAdvice

    Keep taking care of your employees as they are your creates asset.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Operation Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Tempe, AZ
    Current Employee - Operations Supervisor in Tempe, AZ

    I have been working at FedEx full-time (more than an year)

    Pros

    benefits, commision, great place to work.

    Cons

    none, everything about this company is great.

    Advice to ManagementAdvice

    Great Pay

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Wonderfull job if the investors weren't trying to soak every dime from the company and take it away from the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Global Vehicle Tech in Phoenix, AZ
    Former Employee - Senior Global Vehicle Tech in Phoenix, AZ

    I worked at FedEx full-time (more than 5 years)

    Pros

    The benefits are still good for the employees. Every year they cover less and cost more.

    Cons

    Upper management not being realistic about work loads for hourly employee

    Advice to ManagementAdvice

    Get back to the basic. Put customer service back in place.

    Recommends
    Neutral Outlook
  7.  

    FEDEX helped me develop my customer service skills by providing excellent training and recurrancy training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Phoenix, AZ
    Former Employee - Senior Customer Service Representative in Phoenix, AZ

    I worked at FedEx full-time (more than 10 years)

    Pros

    Great Benefits, training and the money is great

    Cons

    limited advancement in the call center

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Great Company with Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Phoenix, AZ
    Current Employee - Senior Business Analyst in Phoenix, AZ

    I have been working at FedEx full-time (more than 10 years)

    Pros

    Very Ethical company
    Provides Best in Class service to our Customers
    Opportunity with other outstanding individuals

    Cons

    Transportation industry currently has an excess in capacity making the environment very competitve
    There is a large block of tenured (25+ yrs) that would have retired save for the great recession. This group holds a large number of executive management postion. This makes promotional opportunities very competitive. This will likely change in the next 3-5 years

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Phoenix, AZ
    Former Employee - Account Executive in Phoenix, AZ

    I worked at FedEx full-time (more than 3 years)

    Pros

    It is an easy job with somewhat flexible schedule options. I made great friends there. Recognized company is a little easier for phone sales.

    Cons

    Boring job. Can be completed within a couple of hours a day. Management seems inadequately trained and sales initiatives are never completed. Very little feedback from management and upper management.

    Advice to ManagementAdvice

    Have HR presence in call centers.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Courier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courier in Phoenix, AZ
    Current Employee - Courier in Phoenix, AZ

    I have been working at FedEx full-time (more than 10 years)

    Pros

    Great benefits! Job security even through a tough economic environment.

    Cons

    works lots of hours so a balance between life and work can be tricky.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Depends on your point of View?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - International Customer Advocate in Phoenix, AZ
    Former Employee - International Customer Advocate in Phoenix, AZ

    I worked at FedEx full-time (more than 10 years)

    Pros

    Piositive Customer Service, People, Staff, Employee"s very Friendly

    Cons

    Salary, No upward Mobility, Raises are not cost of living and do not meet standards

    Advice to ManagementAdvice

    Call Center very demanding

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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