FedEx
3.6 of 5 946 reviews
www.fedex.com Pittsburgh, PA 5000+ Employees

FedEx Reviews

Updated Nov 11, 2013

These reviews contributed towards 2014's Best Places to Work recognition. See ratings and reviews for all time.

215 Employee Reviews
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Review Highlights

Pros:
  • "Depending on which area you work in, there's decent work life balance"
    in 95 reviews
  • "Good benefits (especially tuition refund, full healthcare coverage, decent wage)"
    in 62 reviews
Cons:
  • "work/life balance can be difficult, but I think this is the standard these days wherever you are"
    in 14 reviews
  • "Upper management not being realistic about work loads for hourly employee"
    in 26 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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  • Approves of CEO

1 person found this helpful  

was the best career i ever had

Senior Service Agent (Former Employee)
Modesto, CA

I worked at FedEx full-time for more than 10 years

Prosgood health benefits and hourly wage

Conslong hours and not to many holidays off work

Advice to Senior Managementlistens to employee concerns and management operations

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great company

Sales Analyst (Current Employee)
Atlanta, GA

I have been working at FedEx full-time for more than 10 years

ProsGreat benefits. Great pay but too many management changes and management going in different directions. No room for growth once you get in an analyst role. I felt like I was on a dead end street.

ConsLot of changes and reorgs. Severance buyouts. Getting rid of a lot of the tenured employees and opting to bring new ones in for minimal pay,. No longer people service profit philosophy. Now its a profit, service, people.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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great place to work

Customer Technology Advisor (Current Employee)
Watertown, CT

I have been working at FedEx full-time for more than 10 years

Prosgreat place to work, great benefit package

Conssalary a bit below average ,but not bad.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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FedEx Review

Anonymous Employee (Current Employee)

I have been working at FedEx

ProsGreat place to work/ Great work life balance with lots of perks/discounts.

ConsFedEx need to put more of an effort for good management..

Yes, I would recommend this company to a friend

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Good work Environment.

Anonymous Employee (Current Employee)

I have been working at FedEx full-time

ProsVery good company to work for longer periods.

ConsNot a safe city. Less vacation period

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Good job

Courier (Former Employee)
Marietta, GA

I worked at FedEx part-time for more than 3 years

ProsThe benefits were very competitive. The work load was constant, so the oppurtunity to get hours was always there.

ConsThe pay doesn't match the work. Workers there have a very demanding job physically, and the pay that the get is on the lower part of the pay scale.

Advice to Senior ManagementWork on raising the pay for the employees.

No, I would not recommend this company to a friend

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Decent employment

Senior ECO Import Coordinator (Former Employee)
Indianapolis, IN

I worked at FedEx full-time for more than 3 years

ProsGood benefits, diverse hiring, lots of areas requiring various types of skills

Conssome of the people become complacent which may hamper quality of service in the long run

Yes, I would recommend this company to a friend

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12 years as a swing courier has been a constantly evolving experience.

Courier/Swing (Current Employee)
Orlando, FL

I have been working at FedEx full-time for more than 10 years

ProsNo chance to get bored at this job! Good pay and benefits. Physically demanding, so less time at the gym. No layoff policy (even throughout the recession). Many opportunities for career advancement and able to transfer anywhere in the world if there is a position open.

ConsSometimes long hours and Saturday work required. Physically demanding. Productivity expectations are sometimes unreasonable. Fast pace and covering different areas is not for everyone.

Advice to Senior ManagementFocus more on customer service and less on stops per hour. Listen to input from those who actually do the job and not just the engineers.

Yes, I would recommend this company to a friend

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Loved the work. Management was terrible

Courier (Former Employee)
Grand Junction, CO

I worked at FedEx part-time for more than 3 years

ProsWork on your own, great hours,great benefits

ConsManagement was tough to work with, co-workers can be difficult

Advice to Senior ManagementTake advice from employe, listen to employers complaints and do something about them.

Yes, I would recommend this company to a friend

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Iitit

Anonymous Employee (Former Employee)
Aurora, IL

I worked at FedEx full-time for more than 10 years

ProsLoved my job for most of the 23 yrs I was there. It used to be a family now its not anymore. I was a Courier. Loved my customers.

ConsThey don't care about the people its all about the numbers and micro managing. Its very sad...If undercover boss ever came to a station they would be shocked. Its not the company it used to be :(

Advice to Senior ManagementCare about your employees! You always said it couldn't be done with out the front line.... We are real people not numbers psp (profit service people) oh yea was suppose to be the other way (people service profit) Ha Ha

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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