FedEx Reviews

These reviews contributed towards 2009's Best Places to Work recognition. See ratings and reviews for all time.
94 Reviews
3.5
94 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
FedEx Chairman, President, and CEO Fred Smith
Fred Smith
85 Ratings

Review Highlights

Pros
  • Currently have a manager that understands work/life balance (in 119 reviews)

  • Good benefits which are offered to all employees (full & part time) (in 74 reviews)


Cons
  • Work-life balance is fairly good except during "peak" times (in 23 reviews)

  • Upper management not being realistic about work loads for hourly employee (in 28 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Corporations with "staying power" evolve with the times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director  in  Memphis, TN
    Former Employee - Director in Memphis, TN

    I worked at FedEx

    Pros

    Benefits are the best reason. Salary is adequate as well.

    Cons

    Internal politics are a bit of a challenge, especially when there is a major "changing of the guard" at the top

    Advice to ManagementAdvice

    Reduce some of the bureaucratic processes and trim the fat. Make some tough choices. FedEx is not the same company it was during the first 30 years of its existence, nor should it be. The leadership team needs to accept they cannot hold onto every tenet of the original culture and catch up with the time to keep the company and its services viable.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Think before fedex

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at FedEx

    Pros

    The benefits are great far as for medical and dental and what not, plus the flight benefits are good as well

    Cons

    Theres no sympathy to the employee when things permit.. more than likely a individual local management situation.. also you get 40 hours of paid sick time.. but cant use it as you feel.. use to much and you will be written up.. pointless policy

    Advice to ManagementAdvice

    take the time to really listen to employees.. turnover rate for a certain division in fedex has to be the highest in the company

    Doesn't Recommend
    Disapproves of CEO
  3. 2 people found this helpful  

    Complacent place but lots of people like that

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Marketing Specialist  in  Memphis, TN
    Current Employee - Senior Marketing Specialist in Memphis, TN

    I have been working at FedEx

    Pros

    great brand, great cost of living, good quality/life balance. very good brand if you are looking as fedex as a stepping stone into another company or career

    Cons

    complacent workplace, too much status quo, industry hasn;'t evolved in last 25 years, only 2-3 competitors...

    for the most part, (always there are exceptions to the rule) salary and bonus increases range from 2.9% for a lousy job to 3.1% for an excellent job

    Advice to ManagementAdvice

    supply and demand, the fact that memphis doesn't have many other companies to work for doesn;t mean there shouldnt be opportunities for advancement

    Doesn't Recommend
    Approves of CEO
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  5. 1 person found this helpful  

    We all have a commitment to make every FedEx experience outstanding! We only want people w/ great attitudes!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Account Executive  in  Pittsburgh, PA
    Current Employee - Senior Account Executive in Pittsburgh, PA

    I have been working at FedEx

    Pros

    Great company to work for , hands down!! People are very proud to work for FedEx. THe company is constantly changing and growing. I have every confidence that this company is extremely ethical and would not compromise it's integrity! FedEx has always had a no lay-off philosophy!! Each FedEx family member is responsible to keep this philosophy in tact.

    Cons

    Just as with any company, there are always a few bad apples with bad attitudes! If you don't want to work for this family, don't apply! We only want people that will make a contribution and have a commitment to work hard so that we can feed the thousands of employees that work here. We have that responsibility as employees!

    Advice to ManagementAdvice

    Continue to steer this company in the right direction.

    Recommends
    Approves of CEO
  6. 3 people found this helpful  

    needs to replace middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Advisor  in  Memphis, TN
    Current Employee - Advisor in Memphis, TN

    I have been working at FedEx

    Pros

    Worklife balance, low cost of living in memphis, Fortune 500 company, one of the best brands, most admired companies in the world. You are not expected to put in more than 40 hours of work each week and do get fabulous discounts with retailers/restaurants in memphis

    Cons

    If you are looking for career path and career growth, management typically looks down on people with initiative and aggressive career goals. They mostly want followers and people who follow them blindly without asking any questions.. Middle management has limited leadership capabilities and minimal business skills.

    Advice to ManagementAdvice

    learn to manage, get some business skills

    Doesn't Recommend
    Approves of CEO
  7. 3 people found this helpful  

    Its time to start trimming the fat and go on a diet fueled by meritocracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN

    I worked at FedEx

    Pros

    Work Life balance and no lay-off policy

    Cons

    It feels you are working for the Federal Government not Federal Express

    Advice to ManagementAdvice

    Get your act together, there is so much fat even among senior and middle management that just effective utilization of existing resources will push the company to new heights. There should be no place for nepotism, FedEx needs to promote meritocracy at all times.

    Recommends
    Disapproves of CEO
  8. 3 people found this helpful  

    Great company with a "please all" attitude!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Marketing Analyst  in  Memphis, TN
    Current Employee - Senior Marketing Analyst in Memphis, TN

    I have been working at FedEx

    Pros

    Work life balance, reasonable salary and good benefits. Depending on where you work your job could be challenging and rewarding too. Never a boring moment.

    Cons

    Extremely limited opportunities for career advancement and promotions. They hire the best in the world and then let them languish at the same position for years without any hope of a promotion. The promotion policy is vague and undefined...usually depends on who you know and who knows you. Merit is not always the criteria.

    The company's attitude of trying to please everybody promotes mediocrity and frustrates and demotivates high performers.

    Advice to ManagementAdvice

    Management must be more discerning in judging employees' performance. Learn to distinguish between the "ok" , the "good" and the "great" employee and institute appropriate policies. 90% of the employees cannot and should not have the same rating year over year.

    Recommends
  9. 1 person found this helpful  

    FedEx truly a first class company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Project Analyst  in  Memphis, TN
    Former Employee - Senior Project Analyst in Memphis, TN

    I worked at FedEx

    Pros

    The best reasons to work for Fedex include the following:
    -The ability to work for a great company
    -The experience of working for a top notch organization
    -Great name for building your resume
    -Great benefits and competitive pay
    -Everyone knows what FedEx does
    -For the most part, people are truly valued by the company
    -Work/life balance is good

    Cons

    The downsides to working at Fedex include the following:
    -Career opportunities are limited because people in management rarely leave FedEx
    -Some questionable people in management
    -Employee development could use improvement
    -Memphis is not the best of cities to work and live in

    Advice to ManagementAdvice

    I would tell senior management to assess some of the current people in management. In addition, they need to integrate the operating companies a lot better and reduce the redundancies.

    Recommends
    Approves of CEO
  10. 1 person found this helpful  

    Great people and decent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Memphis, TN
    Current Employee - Business Analyst in Memphis, TN

    I have been working at FedEx

    Pros

    Great people and good benefits. Depending on your location and job, the facilities can be very nice. Management is very down to earth and everyone seems to look out for each other. This is not a company where you work a ton of weekends or a ton of hours. They strongly promote work-life balance.

    Cons

    The average person lacks a lot of urgency and controls are extensive. It would not be an ideal place for independent thinkers. Promotions are sometimes only tied to amount of time you have worked with the company. This can be somewhat of a disappointment for people looking to quickly advance.

    Advice to ManagementAdvice

    Have the guts to make a decision instead of pushing issues to the top.

    Recommends
    Disapproves of CEO
  11.  

    It's not just a job, it's an adventure...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pilot  in  Memphis, TN
    Current Employee - Pilot in Memphis, TN

    I have been working at FedEx

    Pros

    The overall pay is excellent. FEDEX provides a reasonable benefits package as well. If you like to travel and fly to strange places at very odd hours, this is the job.

    Cons

    Slow advancement due to the change in mandatory retirement age and difficult economy. Although some of the flying can be quite interesting, much of it is to challenging locations in challenging conditions with arduous on duty periods. There is no real opportunity for personal or professional growth much like any pilot position as it is strictly a seniority based system.

    Advice to ManagementAdvice

    Start recognizing that FEDEX is no longer domestic based express distribution company, but a globally networked logistics corporation. Now is the time to be agressive internationally and no time to nickel and dime critical employees, especially in overseas positions.

    Recommends
    Disapproves of CEO

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