FedSolutions Reviews

Updated April 21, 2015
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3.5
31 Reviews
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Sonny Choudhury
11 Ratings

Employee Reviews

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  1. Great people in the IT industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedSolutions

    Pros

    - Good place and part of industry to get real time experience (high and low level)
    - All different types of clients, small-medium-large
    - Standard insurance benefits (blue shield blue cross)
    - Team is cool and fun...full of nice folks
    - Metro access a few minutes away
    - Clients are mostly solid people
    - Downtown DC has transportation issues, but is fun to be in (food/things to do)

    Cons

    Driving in and around DC is the tough. IT industry has more than 9-5 requirements.

  2. Solid firm and people

    Current Employee - Engineer
    Current Employee - Engineer

    I have been working at FedSolutions full-time (More than 3 years)

    Pros

    - Team is a fun group, easy to get along with almost all of the team members
    - Solid client list / mostly nice clients
    - Metro access extremely easy
    - Cool part of downtown DC, places to eat, things to do etc
    - Great place to experience, different client issues everyday
    - Support and work on all types of IT setups (small and simple to advanced and complex)

    Cons

    Driving in DC is tough and parking near office is pricey, IT clients demanding, clients work not always 9-5.

  3. Outstanding industry and nice,fun,cool firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedSolutions

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - IT service industry is fun, ever changing, fulfilling, rewarding. I love it.
    - All types and forms of client issues/problems to solve, requires creating problem solving and commitment to follow up.
    - Cool team/nice people (top to bottom)
    - Easy metro access, great part of DC
    - Open door policy with owners to discuss any topic
    - Get to meet all types of clients (service industry of IT, all different clients - makes every day unique)

    Cons

    Parking is expensive in this part of DC, traffic is bad in city and going out/in of city (if you need to drive in). Kitchen does not have sink. Like any service related company, some clients are nice/awesome and some...not as much. IT industry is stressful at times.

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  5. Lighthearted and affable team, fast past and competitive industry that demands hard work daily

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedSolutions

    Pros

    - Great place to get experience, all types of clients, tickets and daily challenges that require creative problem solving
    - Exposure to all different types of IT setups (small and simple to advanced and complex)
    - IT industry (exciting, always changing, partnerships with big tech partners - Microsoft)
    - Team is full of kind, reasonable, nice people (on average)
    - Metro access within minutes of office
    - Fun part of downtown DC, tons of places to go

    Cons

    The IT service industry is not easy, must be willing to work hard everyday. Transportation in downtown DC is hard if you don't live in DC (this is not just for FedSolutions, just DC issue)

  6. Fun/kind/gracious/courteous team, solid company culture, dynamic industry, having fun and working hard!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at FedSolutions full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I am a current Fedsolutions full-time for just over 4 years. Worked up from an entry level position (with some promotions) into a leadership role.

    Few bullet points:
    Fast paced, exciting environment and industry (IT support, consulting service industry, Open-door policy with entire team and ownership alike, Great company culture, good natured and fun but serious about serving clients. Executive team are nice people, well-liked by clients and employees. Creativity required by team to solving issues and helping clients. Metro accessible (few minute walk) in awesome part of DC.

    Cons

    Part of IT service industry, daily challenges and urgent/priority events more than (some) other industries. Typical small business challenges. No sink or dishwasher in kitchen.

  7. One of the few companies that actually cares about it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Analyst in Washington, DC
    Current Employee - Senior Systems Analyst in Washington, DC

    I have been working at FedSolutions full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been working at Fedsolutions full-time for about 4 years and can say for sure it is one of the few companies that actually cares about it's employees. Very friendly work environment. Everyone is helpful. Great team. Perfect location.

    Cons

    No real complaints about Fedsolutions

  8. Helpful (3)

    Been there for years, and it hasn't changed one bit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Washington, DC
    Current Employee - Engineer in Washington, DC

    I have been working at FedSolutions full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a lot of technology to learn from. I had the pleasure of working with Shortel, Systems and Network infrastructure for multiple clients. The work has given me flexible work schedule and have been fortunate enough to do my own work. The position has given me the ability to work independently which is a plus.

    Cons

    Driving into DC or having to do so can be a pain. There is a lot of people that turnover and a lot of things are learned on the fly. If you are good at searching online for the solution, then you are pretty much good to work here. Management can be an open door policy, but I would advise to keep things to yourself. Nothing is secret at the office. Resources are pretty thin with the turnover of employees so it is hard to keep up with the demand.

    Advice to Management

    No comment

  9. Helpful (4)

    Stuck in Limbo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedSolutions full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    It is the kind of company that could be a good if they valued their staff more, and focused more on good work instead of acquiring clients/pay.

    -good place to get entry level experience
    -exposure to different clients and environments
    -flexible vacation time/medical time
    -average insurance benefits

    Cons

    Contrary to many of the fake reviews on here written by upper management, the entire office wreaks of frustration and stress. It is a very low morale office despite upper management's attempts to hide it.

    -occasionally dishonest to clients, prospective clients
    -low resources that continually dwindle for the client load
    -many, many promises that go unfulfilled to clients and staff
    -if you do good work, you will get more work and not be rewarded
    -upper management will take any and every shortcut that presents itself
    -offer the lowest salaries in the IT industry
    -continually worsening quality of work over the years
    -no 401k unless you are in the "big boy club"

    Advice to Management

    -stop feeding unrealistic expectations to clients and staff
    -focus on doing actual good work above meeting quotas

    If you want the staff to be happy with you, don't resent them and treat them better.

  10. Helpful (4)

    This company is like a startup...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier I Technician in Washington, DC
    Former Employee - Tier I Technician in Washington, DC

    I worked at FedSolutions full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Metro accessible.
    Great office locations.
    Learned a lot being in different environments
    This was my first job out of college.
    The office design itself is pretty cool; shared with another space.

    Cons

    The management do not appreciate your work.
    It is a rough environment; not enough resources
    They cannot take criticism very well.
    No 401k.
    No real training.
    No test equipment.
    Majority of the team members do not pull their weight; a lot of blaming is involved unfortunately.
    No break room.
    No one takes ownership of their tickets.
    CEO has big dreams, but too big to actually do.
    VP is also the HR.

    Advice to Management

    Should pay the right people and kept the right people for what they are worth.

  11. Helpful (4)

    Be wary of the good reviews!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tier II in Washington, DC
    Former Employee - Tier II in Washington, DC

    I worked at FedSolutions full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I love the location. I learned a lot from being here. I was able to move from tier 1 to tier 1 lead to tier 1.75 (technically a tier 2), fairly quickly.

    Cons

    Management - They do not make things easy. As much as they are telling you their family values of working together one day, the next day can be yelling because something was not done right.
    Customer Service - Are difficult to work with. Weekly meetings can be useless.
    No real benefits
    No 401k unless you're one of the big guys.

    Advice to Management

    Please get more people to support clients and tone down on the yelling, it's not helping at all.

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