Fedex Express Reviews

Pros

People-Service-Profit company culture. Fred Smith is am amazing leader with excellent vision for the company and growth. We are truly focused on our customers.

Cons

As in any large multi national company, company politics always seem to be an issue. Sometimes we let best get in the way of better.

Advice to Senior Management

Work more as a cohesive team across all groups.

Pros

benefits flight benefits package rate discounts

Cons

laziness of employees on shifs

Advice to Senior Management

i understand the reasons for having team leaders but they just boss the lower employees around and bark at them all the time instead of helping

Pros

Good benefits. Stable environment. Good vacation plan.

Cons

There has been no promotion to senior manager level in at least 5 years from the ranks of the under paid over worked operations management staff in the Chesapeake region. How can this company expect loyalty from its ops mgmt staff if there is no chance for advancement?.

Advice to Senior Management

Promote from within. Remember PSP as it was in the Jim Barksdale era. The first P stands for People not profit and definitely not stockholders. Profit comes from the work of your PEOPLE.

Pros

Market leadership and strong presence in international market
Upper management's leadership (Fred Smith and C-class leaders)
Matrix organization in some ways (your work in not screwed-up easily)
People first philosophy and measures to support it

Cons

Not a great place for the performers (compensation and promotional opportunities)
Becoming an mid-aged dinosaur (more politics, statuo quo, silos, in-the-box thinking)

Advice to Senior Management

Invest more on people who lead changes

Pros

co-workers, teamwork, life balance, time off

Cons

management too stressful...it's only a job..., saturdays...del/pickup

Advice to Senior Management

De-sress a bit...you will make yourself ill.

Pros

decent pay thats about it

Cons

if you arent in with the in group, forget youll get screwed
pay could be better
poor vehicle choice in rural areas
messed up management system
rude manager (station)

Advice to Senior Management

fix your system and station teams

Pros

Stable job
Great benefits for part time
Decent pay

Cons

Rigid schedule
Difficult working conditions
Bus ride to work

Advice to Senior Management

no advice at this time

Pros

friendly/professsional, hard working, excellent health/life/dental/vision benefits

Cons

24x7x360 business
lots of numjber crunching

Advice to Senior Management

keep up the good work with keeping communication open and honest

Pros

Great people (Hourly employees are like a family)
Great customer relationships
Travel Benefits are amazing (standby travel is great - if you know how to use it)
Portable Pension
401k w/ match
Great discounts to employees
Security - Corporation and Managers trust employees
Tuition Reimbursement

Cons

Hard work
Expected to work long hours in winter
Low level management fearful of job and presses impossible goals on frontline employees
Low pay
High Stress
Managers often overlook people issues (eg pregnancy or stress) and push "its in your job description"
Very thankless.

Advice to Senior Management

One of the Boston area managers is famous for saying "What you want me to thank you for doing your job?" Yes. Yes I do. Especially when my job is the job of 3 people and I haven't had a decent raise in three years.

High and midlevel management needs to review lower level management approach. Frontline employees live in a life of fear. Any accident feels like a fireable offense. Management needs to be less willing to issue OLCC and letters for clear accidents. Especially minor issues like vanning a batch. Some low level management goes out of its way to express its power to employees investigating matters which do not exist. HR does not seem to care about hourly employees and defense against poor decision while documented, is extremely hard to locate and extremely bureaucratic.

FedEx Express has a large internal communication problem - mostly due to its size. Many of the systems are fragmented (due to the age of the company) and 800GoFedEx reps are often unaware of the actual policies and procedures of daily FedEx activities. The attitude of low level management is "it is how it is". The attitude of upper level management is "This place is perfect". Cuts in budget have led to even worse upward communication.

Pros

Ability to advance to level of a job that matches your skill and performance. Job security. They will re-hire you if you leave. Many hired are actually re-hires.

Cons

You have to do hard physical work before you can advance. Warehouse environment. Lots of noise, dangerous workplace because of many hazards.

Advice to Senior Management

Not much to report except that at the regional hubs, could you look into providing a place to sleep between night shift and early morning shift for people who live far.