Fiberlink Reviews

Updated August 17, 2014
Updated August 17, 2014
51 Reviews
3.7
51 Reviews
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Fiberlink CEO Jim Sheward
Jim Sheward
38 Ratings

Employee Reviews

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  1.  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink

    Pros

    Great company and great product.

    Cons

    long days and cubical style working environment

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    NO company I worked for, ran like this one.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Blue Bell, PA
    Former Employee - Anonymous Employee in Blue Bell, PA

    I worked at Fiberlink as a contractor for less than a year

    Pros

    Lower echelon employees are great people, company provides perks, free coffee & lunch on Fridays.

    Cons

    Fiberlink's upper echelon lacks people skills, lacks communication skills and are dismissive to their employees. There is an air of bate and switch so they can gloss over what is really going on. Sales tells half truths to the customers and a gotcha attitude prevails. Buyers beware....

    Advice to ManagementAdvice

    With the changing of the guard, one can hope that IBM will weed out the bad apples and make things better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Work hard and you will succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Blue Bell, PA
    Current Employee - Account Executive in Blue Bell, PA

    I have been working at Fiberlink full-time for more than 5 years

    Pros

    I've been working here for the past 5 years, and Fiberlink provides:
    1. Great work environment/culture
    2. Great commission structure
    3. several resources to assist with your day to day prospects
    4. an award winning, always evolving solution that ANY organization should be looking for security/management of smartphones and tablets.
    5. Pizza Fridays!

    Cons

    Not that this is a con...but since there are major releases to the platform once every 3-4 weeks, it can take up to 6 months for a new hire to fully understand the product and sales process. As long as you are willing to work hard to understand this process, there is NO reason why you cant succeed here.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Poor Management and communication skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A  in  Blue Bell, PA
    Former Employee - N/A in Blue Bell, PA

    I worked at Fiberlink full-time for less than a year

    Pros

    no time off policy, great benefits, and salary.

    Cons

    1. poor management
    2. in order to get ahead you have to brown nose and kiss butt.
    3. lack of communication between management and employee
    4. if you are not like it is made known by behavior, actions, etc...
    5. quick to sabotage employees that they do not like.

    Advice to ManagementAdvice

    learn how to communicate more effectively and efficiently. need better training processes and outlined policy and procedures that are followed not ones that are made up as they see fit....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Beware

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink full-time for more than 3 years

    Pros

    This used to be a good place to work. Met a lot of great people here (none of which are still there).

    Cons

    I've never seen a company go down hill so fast. At one time, they hired great talent with a ton of potential. Fiberlink used to be a great place to work. Since the change in management, the large majority of the good reps have moved on to bigger and better companies that actually pay well. The few talented people left are taking full advantage of the open vacation policy and are actively interviewing. Fiberlink has turned into a revolving door that hires glorified telemarketers.

    I Couldn't agree more with the poster that said management is LOST. If you're not one of the chosen few, forget it. I also must agree with the previous post that mentioned rampant 'line crossing' even from managers. I'm shocked this company hasn't been sued yet.

    Advice to ManagementAdvice

    Start looking for other jobs before IBM cleans house.

  7.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fiberlink full-time for more than 3 years

    Pros

    High growth industry, always new challenges, fast-paced, great people, recognized for the work you do.

    Cons

    We have outgrown our office space several times so there is a lot of movement and new faces.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Bottom line, if your aren't a favorite, you aren't going anywhere here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive/Inside Sales Representative  in  Philadelphia, PA
    Current Employee - Account Executive/Inside Sales Representative in Philadelphia, PA

    I have been working at Fiberlink full-time for more than a year

    Pros

    They have a nice location.

    Cons

    Management is LOST. Each team takes care of a chosen few and lets everyone else suffer. Goals are unattainable, 85% of the sales team misses quota month after month and management does nothing about it. No policy's to protect employees and deal get stolen regularly by senior reps.

    Advice to ManagementAdvice

    You hire some good people you should take an interest in developing or you will continue to have a revolving door.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Careful they promise the world but its churn and burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Account Manager
    Former Employee - Sales Account Manager

    I worked at Fiberlink full-time for more than 3 years

    Pros

    1. no pto take off as much as you need but just hit your goals.
    2. nice people at the lower levels
    3.metrics change constantly what is right this week is wrong next

    Cons

    1. upper management is uncaring and has poor listening skills
    2.The Vp of Sales is arrogant on a good day.
    3. Its just a matter of time before IBM absorbs the technology and dumps the people

    Advice to ManagementAdvice

    Be humble and courteous to those beneath you. Being a bully on the football field is one thing but in the office?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Fiberlink was mostly good but low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Blue Bell, PA
    Current Employee - Anonymous Employee in Blue Bell, PA

    I have been working at Fiberlink full-time for less than a year

    Pros

    Casual environment, young motivated people for the most part

    Cons

    Salary, not the best manager to employee relationships

    Advice to ManagementAdvice

    Better define career paths

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Long sale cycle for B2B

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Philadelphia, PA
    Former Employee - Account Executive in Philadelphia, PA

    I worked at Fiberlink full-time for less than a year

    Pros

    Decent base, but you won't see commission for a while.

    Cons

    Sale cycle length and no communication with your bosses. Don't ask managers any questions.

    Advice to ManagementAdvice

    Offer greater incentive for sales competitions. Hire a socially competent staff of product specialists.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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