Fiberlink

  www.fiberlink.com
  www.fiberlink.com

Fiberlink Reviews

Updated December 9, 2014
Updated December 9, 2014
57 Reviews
3.3
57 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiberlink CEO Jim Sheward
Jim Sheward
41 Ratings

Review Highlights

Pros
  • Ample of technologies to work with (in 4 reviews)

  • Work on latest, cutting edge technologies (in 4 reviews)


Cons
  • Partiality in stock options and bonuses which aren't transparent (in 3 reviews)

  • This resonates among lot of people who aren't from BITS or IITs (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Inside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink

    Pros

    Great company and great product.

    Cons

    long days and cubical style working environment

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Fiberlink

    Pros

    Benefits, PTO, Center City location, decent pay, nice coworkers.

    Cons

    Misleading from the moment I set foot inside. Chosen few get good deals. Never update call lists. Leads are garbage. Management lies. Treat employees like grade schoolers. Anyone over 25 need not apply.

    Advice to ManagementAdvice

    Try to help out everyone, not just a few people who started at a better time. Take accountability when necessary.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    That moment you realize your not a favorite

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive/Inside Sales Representative in Philadelphia, PA
    Current Employee - Account Executive/Inside Sales Representative in Philadelphia, PA

    I have been working at Fiberlink full-time (less than an year)

    Pros

    -Fun/Young culture with bottom tier employees
    -Ability to say you work for IBM
    -Center city location

    Cons

    -Salary is way low for how professional they pretend to be
    -Almost no account assistance means you spend endless hours cold calling a saturated market
    -If you are not a favorite, they make it widely known by verbal and email threats for everyone to see

    Advice to ManagementAdvice

    -Grow an ethical backbone.
    -Pray that IBM will actually remove the bad seeds

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful  

    Keep Truckin'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Philadelphia, PA
    Former Employee - Inside Sales Representative in Philadelphia, PA

    I worked at Fiberlink full-time (more than an year)

    Pros

    Free pizza on Fridays! Great office location in the heart of Center City. Used to be a nice place to work.

    Cons

    Horrible pay. Unless you are one of the favorites you won't make jack squat. I lost more deals than I closed because of Fiberlink's aggressive 'aproach offering discounts similar to that of a used-car dealership.

    No career path. Just make calls.

    Advice to ManagementAdvice

    Cold-calling is an archaic from of prospecting. Its 2014. Try using LinkeIn, send more sales reps to more technology events and have your sales reps be more in touch with the technology community. I don't understand why you have 3 people in marketing struggling to provide over 200 sales reps with luke-warm leads.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Real Sales Professionals Need Not Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive/Inside Sales Representative in Blue Bell, PA
    Current Employee - Account Executive/Inside Sales Representative in Blue Bell, PA

    I have been working at Fiberlink (more than 3 years)

    Pros

    location, colleagues, free coffee, having IBM on your resume. Previously Friday lunch, but that has even been rationed out as of late.

    Cons

    -They promise you the world before you walk in the door, yet very few actually reap the rewards. This is due to over saturation of the sales team and shrinking territories, but most importantly the favoritism that exists throughout the entire executive team.
    - Favoritism is based not on who has worked hard and closed business, yet whom they anoint as their 'Chosen Ones'.
    -MDM is a luxury technology, and the sales cycles for even the smallest, most transactional deals, are drawn out sometimes 12+ months
    - Unless you are a very select, unjustly chosen few, you are responsible for self sourcing 100% of your opportunities and prospects. This is something they do not properly convey to potential candidates in the interview process, and thus most reps are bitter by their 3rd or 4th month at the company.
    - Ethics do not exist on the sales team.

    Advice to ManagementAdvice

    - I honestly don't know where to start.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    CAM Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Channel Account Manager in Boston, MA
    Former Employee - Channel Account Manager in Boston, MA

    I worked at Fiberlink full-time (more than an year)

    Pros

    Great product and smart go-to-market strategy working with the reseller channel.

    Cons

    IBM acquisition of Fiberlink has made it more difficult to do business.

  8. 1 person found this helpful  

    NO company I worked for, ran like this one.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Blue Bell, PA
    Former Employee - Anonymous Employee in Blue Bell, PA

    I worked at Fiberlink as a contractor (less than an year)

    Pros

    Lower echelon employees are great people, company provides perks, free coffee & lunch on Fridays.

    Cons

    Fiberlink's upper echelon lacks people skills, lacks communication skills and are dismissive to their employees. There is an air of bate and switch so they can gloss over what is really going on. Sales tells half truths to the customers and a gotcha attitude prevails. Buyers beware....

    Advice to ManagementAdvice

    With the changing of the guard, one can hope that IBM will weed out the bad apples and make things better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Work hard and you will succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Blue Bell, PA
    Current Employee - Account Executive in Blue Bell, PA

    I have been working at Fiberlink full-time (more than 5 years)

    Pros

    I've been working here for the past 5 years, and Fiberlink provides:
    1. Great work environment/culture
    2. Great commission structure
    3. several resources to assist with your day to day prospects
    4. an award winning, always evolving solution that ANY organization should be looking for security/management of smartphones and tablets.
    5. Pizza Fridays!

    Cons

    Not that this is a con...but since there are major releases to the platform once every 3-4 weeks, it can take up to 6 months for a new hire to fully understand the product and sales process. As long as you are willing to work hard to understand this process, there is NO reason why you cant succeed here.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    Poor Management and communication skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in Blue Bell, PA
    Former Employee - N/A in Blue Bell, PA

    I worked at Fiberlink full-time (less than an year)

    Pros

    no time off policy, great benefits, and salary.

    Cons

    1. poor management
    2. in order to get ahead you have to brown nose and kiss butt.
    3. lack of communication between management and employee
    4. if you are not like it is made known by behavior, actions, etc...
    5. quick to sabotage employees that they do not like.

    Advice to ManagementAdvice

    learn how to communicate more effectively and efficiently. need better training processes and outlined policy and procedures that are followed not ones that are made up as they see fit....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Beware

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink full-time (more than 3 years)

    Pros

    This used to be a good place to work. Met a lot of great people here (none of which are still there).

    Cons

    I've never seen a company go down hill so fast. At one time, they hired great talent with a ton of potential. Fiberlink used to be a great place to work. Since the change in management, the large majority of the good reps have moved on to bigger and better companies that actually pay well. The few talented people left are taking full advantage of the open vacation policy and are actively interviewing. Fiberlink has turned into a revolving door that hires glorified telemarketers.

    I Couldn't agree more with the poster that said management is LOST. If you're not one of the chosen few, forget it. I also must agree with the previous post that mentioned rampant 'line crossing' even from managers. I'm shocked this company hasn't been sued yet.

    Advice to ManagementAdvice

    Start looking for other jobs before IBM cleans house.

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