Glassdoor is your free inside look at Fiberlink reviews and ratings — including employee satisfaction and approval rating for Fiberlink CEO Jim Sheward. All 23 reviews posted anonymously by Fiberlink employees.
90% of the CEO
Jim Sheward
I have been working at Fiberlink full-time for less than a year
Pros – Flexible work schedule, they give you the tools needed for success, nice perks.
Cons – Sales cycle can be slow but rewarding in the end.
Advice to Senior Management – Keep the culture free and continue open collaboration.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-08 15:34 PDT
I worked at Fiberlink
Pros – They have an Interesting Product Mix covering security and communication of mobile and stationary devices.
Cons – Fustrating working conditions and code base. New work headed out to India. Manangement delayed upgrades until after disaster struck. New Features and new billing algorithms trumped stability and performance until customers complained.
Advice to Senior Management – Build in stability and performance up front. Use real Agile processes from top to bottom instead pretending that a monthly release and daily standups for Developers is an agile process.
No, I would not recommend this company to a friend
2013-05-13 09:43 PDT
I worked at Fiberlink full-time for more than a year
Pros – Great coworkers (that's what I will miss most) maas360 is great solution.
Cons – Management changed and views sales reps cogs in a wheel and overall metrics are the only thing that matters.. Culture has gone from good to bad is a shockingly short period of time.
Advice to Senior Management – If you ask a rep to improve their performance, look at the big picture and not just #'s. Your going to lose good talent if you stay on the current path & company focus.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-07 18:11 PDT
I worked at Fiberlink full-time
Pros – Great cash compensation, good benefits, work on new technologies, initiatives is rewarded
Cons – Decisions are taken behind closed doors
Advice to Senior Management – Involve employees in the decision-making
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-18 19:50 PDT
1 person found this helpful
I have been working at Fiberlink
Pros – Great benefit packages. Competitve salary. Sick and Vacation policy are very loose.
Cons – Downsides are same as at any job. You have to work hard to get what you feel like you deserve.
Yes, I would recommend this company to a friend
2012-05-07 05:23 PDT
2 people found this helpful
I have been working at Fiberlink
Pros – The people are amazing...such a knowledgeable and dynamic group! Our product is stellar and the culture has an entrepreneurial/small company feel. It's a win-win for me!
Cons – We are growing so fast, it's hard to keep up with who's who
Yes, I would recommend this company to a friend
2012-03-01 09:09 PST
1 person found this helpful
I have been working at Fiberlink
Pros – Fiberlink is a great place to work and it's the people who make it great. They are talented and passionate about their work. Our product is solid. People work hard within a casual environment, it's fast paced and we have flexibility like an open vacation policy. We have good benefits and most important, a strong management team.
Cons – I can't think of too many downsides. The work is challenging and we put in long hours but we get to see the impact of our work and it's a good thing rather than a downside.
Advice to Senior Management – The communciation between managers and employees can always improve. It's better than it's been in the past but there's always room to improve in this area.
Yes, I would recommend this company to a friend
2011-11-15 17:38 PST
2 people found this helpful
I worked at Fiberlink
Pros – Fiberlink maintains an excellent market position with respect to end-point security in the "cloud" (internet). They are definatley on the mark with their coined phrase of " providing security in the mobile blind spot". They seem to be profitable and more than willing to spend cash in the right areas. The corporate culture is friendly and relaxed while setting high standards for all employees. Fiberlkink does a great job with employee recognition. Most people are willing to help fellow employees. The benefits are excellent and foe the most part, this is a company that provides excellent growth opportunities for all employees.
Cons – There is a new initiative to transition Customer Service people to inside sales people that lacks a solid plan for adequate training, execution, sales personnel collaboration and especially compensation. Sales executives and middle management (in sales) are not in harmony and it is obvious to the sales people. Sales executives are out of touch with cohesive team effort between outside Regional Sales Managers, Sales Account Managers and Sales Account Representatives. There is a great deal of uncertainty with respect to job descriptions and compensation among sales people. Job descriptions and compensation plans need to be established in writing and there sales execs need to adhere to the scheduled start and finish time so of meetings.
Advice to Senior Management – While senior management are proud of the companies acomlishments and demonstrate and true caring for the well being of employees, they seriously need to visit with staff members particularly the sales people on a one-to-one basis to get the real feedback. They should also pay close attention to hiring the right people for sales positions.
Yes, I would recommend this company to a friend
2008-09-21 18:15 PDT
1 person found this helpful
I worked at Fiberlink
Pros – The computer room was very clean and modern, and this company tried to keep current on software. At the time I was there, they were moving to VMware. The people were very pleasant, and they budgeted money for training. They had some smart people. Also, free lunch on Friday (you'll gain weight working there), and they allowed drinking beer at your desk. They figured you were an adult, and could be responsible.
There was no vacation policy. You decide what days and how much time you want to take for vacation.
Cons – They run a new-employee orientation every year, where you get to meet with executive staff. That's good; but, the program is run with a little too much enthusiasm for a workplace. They kind of want to take the realness out of people.
There is a bonus plan, but some of the goals are vague. When I was there a lot of people had left, and I believe it was related to goals and expectation.
It's a security company. They video monitor everything that goes on in the building. For example, I don't need to know that a hammer was still left out in the computer room floor by the security officer. However, it was helpful to have the guy on task when the computer room door inadvertently locked from the inside.
Advice to Senior Management – Communication was good within departments. However communication between departments was a disaster. Encourage honesty ... if you make a mistake with client data and inadvertently publish information admit it to the client. Focus on getting the right things done over getting the client's money.
Money will come with good service and good technology - just be honest about what you're doing.
2008-06-18 10:34 PDT
I worked at Fiberlink full-time for more than 3 years
Pros – --Latest technologies to work on.
--No process related hassles.
--Managers are technically sound.
--senior management has clear vision and roadmap
--flexible work timings.
Cons – --Too much dependency on libraries\open source
--work life balance can be improved.
--working on legacy products will not be recognized fairly.
--Extreme multi tasking skills required at times.
--many unforeseen factors will affect bonus component and always below 80%.
--Not much options for career change.
--No cab service(this doesn't affect me, as i like driving)
--No stock options to engineers.
Advice to Senior Management – Hiring contractors might be a good idea, but make sure their work passes QA cycle or certified by QA before these contractors leave. Other wise your regular employees will suffer to the core with their un-recognized efforts on non-profitable products.
No, I would not recommend this company to a friend
2013-04-29 23:48 PDT
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Unparalleled experience and product innovation. Total enterprise device management in a single portal. Unique Mobility-as-a-Service delivery model. Fiberlink®, the leader in mobile device management (MDM), is the… — Full Overview
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