Fiberlink

www.fiberlink.com

Fiberlink Reviews

Updated January 20, 2015
Updated January 20, 2015
58 Reviews
3.3
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiberlink CEO Jim Sheward
Jim Sheward
41 Ratings

Review Highlights

Pros
  • Ample of technologies to work with (in 4 reviews)

  • Work on latest, cutting edge technologies (in 4 reviews)


Cons
  • Partiality in stock options and bonuses which aren't transparent (in 3 reviews)

  • This resonates among lot of people who aren't from BITS or IITs (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great work, Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at Fiberlink

    Pros

    Great work on cutting edge technologies

    Cons

    Except few, most of the leads lag ethics and are bad at communication

    Advice to ManagementAdvice

    Remember no one and not everyone, can be favourite always

  2.  

    Marketing Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fiberlink

    Pros

    Learning Environment
    Excellent support from Management
    Food on the house
    Complete freedom to work & share ideas

    Cons

    Monotonous job
    Lack of proper delegaion

    Recommends
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Real Sales Professionals Need Not Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive/Inside Sales Representative in Blue Bell, PA
    Current Employee - Account Executive/Inside Sales Representative in Blue Bell, PA

    I have been working at Fiberlink (more than 3 years)

    Pros

    location, colleagues, free coffee, having IBM on your resume. Previously Friday lunch, but that has even been rationed out as of late.

    Cons

    -They promise you the world before you walk in the door, yet very few actually reap the rewards. This is due to over saturation of the sales team and shrinking territories, but most importantly the favoritism that exists throughout the entire executive team.
    - Favoritism is based not on who has worked hard and closed business, yet whom they anoint as their 'Chosen Ones'.
    -MDM is a luxury technology, and the sales cycles for even the smallest, most transactional deals, are drawn out sometimes 12+ months
    - Unless you are a very select, unjustly chosen few, you are responsible for self sourcing 100% of your opportunities and prospects. This is something they do not properly convey to potential candidates in the interview process, and thus most reps are bitter by their 3rd or 4th month at the company.
    - Ethics do not exist on the sales team.

    Advice to ManagementAdvice

    - I honestly don't know where to start.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 6 people found this helpful  

    Keep Truckin'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Philadelphia, PA
    Former Employee - Inside Sales Representative in Philadelphia, PA

    I worked at Fiberlink full-time (more than a year)

    Pros

    Free pizza on Fridays! Great office location in the heart of Center City. Used to be a nice place to work.

    Cons

    Horrible pay. Unless you are one of the favorites you won't make jack squat. I lost more deals than I closed because of Fiberlink's aggressive 'aproach offering discounts similar to that of a used-car dealership.

    No career path. Just make calls.

    Advice to ManagementAdvice

    Cold-calling is an archaic from of prospecting. Its 2014. Try using LinkeIn, send more sales reps to more technology events and have your sales reps be more in touch with the technology community. I don't understand why you have 3 people in marketing struggling to provide over 200 sales reps with luke-warm leads.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 6 people found this helpful  

    Misleading

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Fiberlink

    Pros

    Benefits, PTO, Center City location, decent pay, nice coworkers.

    Cons

    Misleading from the moment I set foot inside. Chosen few get good deals. Never update call lists. Leads are garbage. Management lies. Treat employees like grade schoolers. Anyone over 25 need not apply.

    Advice to ManagementAdvice

    Try to help out everyone, not just a few people who started at a better time. Take accountability when necessary.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 4 people found this helpful  

    That moment you realize your not a favorite

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive/Inside Sales Representative in Philadelphia, PA
    Current Employee - Account Executive/Inside Sales Representative in Philadelphia, PA

    I have been working at Fiberlink full-time (less than a year)

    Pros

    -Fun/Young culture with bottom tier employees
    -Ability to say you work for IBM
    -Center city location

    Cons

    -Salary is way low for how professional they pretend to be
    -Almost no account assistance means you spend endless hours cold calling a saturated market
    -If you are not a favorite, they make it widely known by verbal and email threats for everyone to see

    Advice to ManagementAdvice

    -Grow an ethical backbone.
    -Pray that IBM will actually remove the bad seeds

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    CAM Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Channel Account Manager in Boston, MA
    Former Employee - Channel Account Manager in Boston, MA

    I worked at Fiberlink full-time (more than a year)

    Pros

    Great product and smart go-to-market strategy working with the reseller channel.

    Cons

    IBM acquisition of Fiberlink has made it more difficult to do business.

  9. 1 person found this helpful  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    I have been working at Fiberlink full-time (more than 3 years)

    Pros

    Flexible work hours
    WFH
    Free lunch, snack
    Maintaining SMB culture even after being acquired by IBM

    Cons

    Experienced people aren't paid equally based on skills, there's always a partiality based on college they're from. This resonates among lot of people who aren't from BITS or IITs

    Partiality in stock options and bonuses which aren't transparent

    Like some other reviews have noted, you will continue being an Engineer and there isn't professional growth as much as you technical growth.

    Work load is getting worse after IBM acquisition and not many people have been recruited to tackle this

    Advice to ManagementAdvice

    Be transparent on pay and stock options

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Bangalore (India)
    Current Employee - Software Engineer in Bangalore (India)

    I have been working at Fiberlink full-time (more than a year)

    Pros

    - focuses on development work
    - compensation is very good

    Cons

    - goals changes week by week

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    NO company I worked for, ran like this one.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Blue Bell, PA
    Former Employee - Anonymous Employee in Blue Bell, PA

    I worked at Fiberlink as a contractor (less than a year)

    Pros

    Lower echelon employees are great people, company provides perks, free coffee & lunch on Fridays.

    Cons

    Fiberlink's upper echelon lacks people skills, lacks communication skills and are dismissive to their employees. There is an air of bate and switch so they can gloss over what is really going on. Sales tells half truths to the customers and a gotcha attitude prevails. Buyers beware....

    Advice to ManagementAdvice

    With the changing of the guard, one can hope that IBM will weed out the bad apples and make things better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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