Fidelity Investments Reviews

Current Employee – been working at Fidelity Investments full-time

Pros – Absolutely great place to start a career. 150+ hours paid study time with top notch resources to get Series 7 and 63 licenses. Roughly three months during first year of 8-5 classroom training to cover securities trading, compliance and investment basics. Profit sharing and 7% 401k match, after vesting get 4 weeks vacation time, 7 sick days, 1 personal day and all market holidays off. Company usually hires good people who are enjoyable to work around. If motivated, intelligent and have a good work ethic and interpersonal skills, it's realistic to go from starting salary to making really good money in 3 - 5 years if you follow the sales path. The work isn't particularly stressful and once you are seasoned there are a lot of different specialty paths to consider. Local senior management approachable and positive. Job security is very high. Company will cover almost the entire cost of an MBA or CFP.

Cons – It is a phone job. How much of a "phone job" it is depends on the choices you make. The first year your pay won't be great and when you aren't in training, you'll be taking call after call from lowest tier customers while you learn the ropes. Service management at this level is hit and miss, and about 25% of the time you'll get a micro-manager with no people skills listening to your customer calls and telling you the "right" way to interact with other human beings. 100% of the time your breaks and lunches will be scheduled for you, your efficiency will be monitored and you'll feel like you are in grade school with bulletin boards to decorate, nonsensical "campaigns", dress down days etc. You can either choose to stay in this spot forever taking these horrible calls (which is the type of employee most of the negative reviews seem to come from) or take the steps to move on to better paying areas where you are treated like a professional adult and largely left alone and trusted to produce.

Advice to Senior Management – Front line representatives consistently left out of the loop when policy or technology changes being considered. There have been dozens of "process improvements" that if asked to comment on ahead of time, representatives would have universally predicted very negative customer response to, and soliciting that early feedback could have saved the company development funds and client goodwill.

Yes, I would recommend this company to a friend

Current Employee – been working at Fidelity Investments full-time for more than 7 years

Pros – good benefits, culture, employee feedback allowed

Cons – 1 year fullfillment requirement to move on

Advice to Senior Management – Work from home opportunities

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Fidelity Investments full-time for more than 10 years

Pros – Leaned a lot of new technologies

Cons – Constant layoffs for the last two years.

Advice to Senior Management – Think more about your employees

Yes, I would recommend this company to a friend

Current Employee – been working at Fidelity Investments full-time for more than 10 years

Pros – Good pay, good career mobility, opportunities to gain a wide variety of experiences. Great benefits, very generous retirement program. Great people to work with, Fidelity attracts top performers. Great locations and campuses to work in.

Cons – Fidelity will take as much time from you as you will allow. Almost all employees have more work to do than they can get done.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Fidelity Investments

Pros – Great location, pay, and free beverages. Some miscommunication between management at after locations but overall rather efficient.

Cons – Everything and everyone is cookie cutter material. Everything has to be done a certain way while most employees lack a personality. From my experience most employees have been around for atleast 10 years without expectations of moving up the corporate ladder.

Advice to Senior Management – Get a better understanding of what others do in their departments so communication is more effective.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Fidelity Investments full-time for less than a year

Pros – bonus part in benefits is good.
Lot of scope for learning new technologies.
Each and every latest tool is used.

Cons – Pay is horrible ...Which will affect your payslip which will affect your payslip and will result in lesser package while changing company

Advice to Senior Management – none

Yes, I would recommend this company to a friend

Current Employee – been working at Fidelity Investments full-time for less than a year

Pros – Benefits and training they give you

Cons – No complaints since I've been there

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Fidelity Investments full-time for more than 7 years

Pros – smart -talented associates, innovative, encouraging, fun

Cons – smart -talented associates, many flat departments limiting management opporunities

Advice to Senior Management – create an internal "head hunter" team and recruit freely from within!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Fidelity Investments full-time

Pros – Very intelligent people around you. Values customers, and it is a private company owned by the Johnson family.

Cons – Just started the job. The interview process is very long.

Advice to Senior Management – None so far, I just started the job. I will update.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Fidelity Investments full-time for more than 8 years

Pros – Great benefits package in comparison to many.

Cons – You'll work hard - and the work life balance is a fine line.

Yes, I would recommend this company to a friend