Fidelity Investments Reviews

Pros

Great company as far as job growth is concerned.
Good structure in place for employees to prosper.
Good compensation compared to other jobs of a similar

Cons

lines of communication with senior management is non existent.

The job descriptions are terrible. I applied for a job and it was nothing as described. Extremly vague an the interviews did not help me understand what I was getting myself into.

Pros

You cannot complain about the benefits. The company offers tuition reimbursement, 401k profit sharing plan with 7% company match after one year in service, fitness reimbursement, computer purchase incentives, health and dental insurance, life insurance, free coffee/tea on site, WSJ subscription, company perks, and more. Also, being provided with free study materials, and being paid on company time to prepare for FINRA examinations is a plus.

Cons

I am usually not a person who likes to post negative reviews, but in this case I would like hopefully candidates to be aware of the inner workings of this company. To be successful with this company you need to be ready for a highly structured, micro-managed, and political “dog-eat-dog” environment.

There is also a very young environment with limited career development besides being a phone representative at this particular site (e.g. going into analytics, accounting, research, or other back-office functions). Depending upon your long-term career outlook, you need to decide for yourself whether your previous background and experience will be a good match.

HR says there is a very low turnover rate on site, but after what I know, 30% of our new hire class decided to resign with the company the first year. My reason for resigning was that I was assigned a newly promoted default-seeking micro-manager with a seemingly personality disorder. I was just not willing to play the power-seeking political game, as I find more value in integrity and quality performance.

The company also prides itself on having great training opportunities and state of the art computer technology. To me, having a minimum of 16+ computer programs running at any time to serve basic clients does not fall under this category (what happened to Six Sigma?). Training is also limited to basic classroom lectures, with little or non-existing practice of subjects being taught. I am not sure where the company is going with this, or how beneficial it is for its clients.

In short, you must be ready to be treated as a number in a pile whose only value is how much you add to the company’s bottom line. If you are ready to play a (sometimes mindless) political game, you will do fine. Just be prepared to kiss some major butt once in a while. If, on the other hand, you would like to be treated like a respectful human being that has a lot of potential, this might not be the right place for you.

Advice to Senior Management

Yes, I offer these services on an hourly fee based schedule.

Pros

Benefits
Salary
Campus Amenities
Suburban Location
Remote working

Cons

Constant Re-orgs
Same Sr "Leaders" moved around to fail again
Business strategy changes monthly

Advice to Senior Management

Stop the buddy system and get some real leaders in there

Pros

Great place to obtain securities license a lot of room for growth.

Cons

The pay is low for the amount of money brought into Fidelity

Pros

You get experience. Through on the job and licensing there are opportunities.

Cons

It's a treadmill. A job but not a career.

Advice to Senior Management

Go back to the managing the company in the 90's like a family run organization and not a emotionless corporation.

Pros

Good coworkers. Decent benefits. Paycheck.

Cons

Political hoops that can't be jumped through

Pros

Fidelity has a good compensation package. They pay better than most of their direct competitors. The training is also good.

Cons

My division no longer exists. It was consolidated into another division. In the last few years before the consolidation, management did not seem to care that their approach to managing the company was very detrimental to employee morale i. e. revoking scheduled vacation for some employees within a few weeks of the scheduled vacation due to customer call volume. They knew the end was near for them and they simply did not care.

Advice to Senior Management

In my division, the company did not seem to recognize the human side of the work force. No matter what the need of the employee, they would not allow deviation from the scripted plan. As long as humans work for the company, they will need to allow for interference with the script.

Pros

worked with great people
good technology

Cons

no prospects for growth or career advancement
management was weak
endless hours for very little recognition or merit raises
was great in late 90's but slowly decined over the years

Advice to Senior Management

People work hard. Pay them fairly and recognize they have a life outside of work.

Pros

Very professional work environment
Ethical sales culture
Great benefits

Cons

Managers are often not the most impressive individuals
Can be very political in terms of hiring/promotions
Bottomline centered

Advice to Senior Management

Not be so insular. Perform more hiring and promoting from outside firm

Pros

Fidelity pays well and keeps work load reasonable. Employees are given flexibility such as being able to work from home or choose to access their work related data from their own devices.

Cons

Politics tend to get in the way of getting work done. Coworkers often take credit for work done by others.

Advice to Senior Management

Make better decisions when choosing project managers in the IT department. Too many managers are not capable of understanding the work they are supervising.