Fidelity Investments Reviews

Pros

Great pay, benefits, and people

Cons

Extremely high levels of pressure.

Advice to Senior Management

Staffing levels need to mirror work load.

Pros

interesting work and some smart, helpful co-workers

Cons

management is more interested in protecting their own careers and their bonuses than in serving the customers well or doing the best for the company. Too few risk-takers and good project managers, and too many yes-men/women.

Pros

The team I work on is very cohesive and an overall positive experience. When we get to do "agile" it works very well.

Cons

Working with other groups within the organization tends to be very cumbersome. Working together seems to be more of the exception than the rule. Performance reviews are all about how well you're known to the organization, not what you've contributed to your team or how well you work. Management doesn't seem all that receptive to problems brought up by the employees.

Pros

work life balance
Coprate culture
remaining everything is fine

Cons

Salary
Slow growth
remaining everything is fine

Advice to Senior Management

need peer reivew in compansation

Pros

Great Benefits. Management is very fair and try to do the right thing. They hire good workers that try theor hardest.

Cons

Hard to get off the phone if this is the position you started in. Too many people want to advance and not enough opportunities, makes it a suckup competition. Instead of being a licensed stock trader, taking customer orders as promised, the position was becoming more sales related.

Advice to Senior Management

Offer some stock in the company to more than just senior management. Figure out why the CEOs keep leaving and fix it. The company needs long term stability after Ned Johnson.

Pros

Fidelity Investments has excellent benefits (medical, dental, 401k, profit sharing, etc.). The tuition reimbursement program is top notch as well.

Cons

A lot of the technologies I worked with are "home grown", making it difficult to transfer learned skills to future jobs elsewhere. Compensation levels are also not in line, in my experience, with similar jobs elsewhere.

Advice to Senior Management

Senior management definitely needs to get a better grasp on what their groups do on a day to day business, what might help make their jobs easier and/or more efficient.

Pros

Great people to work with, great benefits, and career opportunities.

Cons

You need to work a very long time before you can advance.

Advice to Senior Management

Make the job more fun b/c its boring sitting attached to a phone.

Pros

-Benefits (a lot of great perks and reimbursements)
-Culture
-Promote diversity
-Great co-workers who are willing to help
-Awesome training! (this company really invests a lot in their employees)

Cons

-Tenure is more important then performance (more tenure reps are given preference over the higher performing representatives)
-Too much bureaucracy (this company has some stupid rules that can slow you down on your career path. Eventually you will get there, but if some rules didnt exist you would get there much faster)

Advice to Senior Management

If you have really good reps that put in a lot of effort and time, make sure to fight for them and to promote them rather then giving so-so reps who have been there longer preference when new positions within the company come up. This will make everyone work much harder and in turn make the company more efficient. This means more money for everyone!

Pros

Really employee and client focus, lots of investment in technology and constant training. Great team evironment and really loved working their except being on the phone all day. Was doing good until schedule change. Each team is like their own company with lots of competition among the teams and amazing rewards and opportunity to advance.

Cons

The only down size to this place is that it's a Call center but I left because my manager sucked, well not really but he was a negative. I left to pursue other opportunity with my spouse.

Advice to Senior Management

They were doing really great when I was last there and I have no real complaint against this organization. Good job with the training, technology and the team structure as well as really great rewards on the competitions.

Pros

Great benefits, lots of opportunities to be involved in special projects.
Management is very interested in helping you make the most of your abilities.

Cons

Limited opps for advancement in Florida. Very confusing about which Fidelity I work for when the other Fidelity (Fidelity National Financial) is also headquartered here.

Advice to Senior Management

Expand in Florida. Build a campus. Add another part of the business from the northeast down here.