Fidelity Investments

  www.fidelity.com
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Fidelity Investments Reviews in Dallas-Fort Worth, TX

Updated Jul 18, 2014
All Employees Current Employees Only

3.6 154 reviews

89% Approve of the CEO

Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III

Edward C. “Ned” Johnson, III

(81 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime(in 146 reviews)

  • Being a privately held company has great benefits as well(in 183 reviews)


Cons
  • Work-life balance can be tough given OT expectations 55-65 hours per week(in 42 reviews)

  • Lot of high level (senior management) politics played in a dirty manner(in 67 reviews)

154 Employee Reviews Back to all reviews
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    Great place to work out of college

    Brokerage Operations Representative (Former Employee) Westlake, TX

    ProsFidelity is a great place to get your feet wet within the investment finance world. The training is top notch and the management for the most part is extremely knowledgeable. The benefits are great!

    ConsThe pay is pretty low for what you would think an investment finance company would pay, fairly difficult to move up.

    Advice to Senior ManagementKeep doing what you are doing!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Place to Work

    Software Engineer/Developer (Current Employee) Westlake, TX

    ProsThe office environment is great. I love just about everyone there. You even have the chance to interact with the Senior Management Team from time to time. All employees are very knowledgable. Always open to new ideas and the Work/Life balance is great.

    ConsCompared to other places the base salary is not that great.
    Unnecessary training
    People with less seniority seem to do more of the administrative work

    Advice to Senior ManagementYou are doing well with cutting down on bureaucracy. When you ask for ideas, do better at trying to follow through.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Worked there for over 18 years and enjoyed working with others there.

    V P (Former Employee) Westlake, TX

    ProsSolid company values and compensation

    ConsWestlake was to be one of two areas to grow and be center of excellence but didn't happen.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Great Benefits

    Electronic Channel Support Representative (Current Employee) Westlake, TX

    ProsGood benefits, relaxing environment, na

    Consthey play politics in certain job roles vs going off of qualifications

    Yes, I would recommend this company to a friend

    • No Opinion of CEO

     

    disappointment

    Operations Analyst (Former Employee) Westlake, TX

    Proscompany benefits are okay. most managers are very talented, approachable, and professional

    Conslack of advancement opportunities. some managers lack important skills in their positions. these individuals were promoted not because of knowledge, experience, or proper skills, but only for knowing the "right people."

    Advice to Senior Managementconsider promoting more talented and experienced people with the ability to communicate with his or her team effectively.

    No, I would not recommend this company to a friend

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    • Disapproves of CEO

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    Broken promises

    Help Desk Specialist (Former Employee) Westlake, TX

    ProsEasy job to get since they're always hiring. This is also a major reason that their training program is so good.
    High turnover rate can lead to quick promotions early on.

    ConsThe promised benefits rarely occur. They advertise flexible work options, but the mid-level managers aren't on board with it so in practice don't expect the promises to be kept.
    If you're cynical and uncaring enough to take advantage of customers, step on co-workers, and generally engage in anti-social behavior in order to get ahead, then this is the place for you.

    Advice to Senior ManagementTreat employees like they matter. Anyone intelligent enough to be succeed in a knowledge-based position is not going to be stupid enough to believe that times are lean and we have to accept cuts when management is simultaneously cheering their record year and giving themselves multi-million dollar bonuses.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Global financial firm with large in-house technical divisions

    IT Analyst (Former Employee) DFW, TX

    ProsPay scale is towards the top of the range to attract a good talent pool & fill positions quickly & easily and benefits are very good. There is also the opportunity to move around to a wide variety of different jobs within the company if you want to change the focus of what you're currently doing.

    ConsOn the technical side of things, the company's top leadership ends up being mostly reactive rather than proactive, so much of the tech work revolves around putting out fires, instead of building toward the future. Top leadership does not have a clear vision on how to build, organize, or manage the tech divisions to leverage their power & look toward the future, instead choosing to focus on old school approaches that historically have not been effective. Unfortunately, the very excellent & innovative ideas that abound at the employee, & lower & middle management level at the company are lost due to a lack of vision or understanding within top leadership of the tech division.

    Advice to Senior Management~Only hire top leadership of the technical division that have a proven history of providing a clear vision for the future, a concrete way of building toward it, and a proactive way of thinking. Get rid of anyone who doesn't fit into this way of thinking, as they will only contribute to a slow degradation of the division & lowered moral.
    ~Work harder to retain top tech talent. The best companies work hard to offer attractive & flexible work environments for their employees. Once moving in this direction, Fidelity seems to have now reversed course, & be moving in the oppsite direction. If you don't keep pace with what other companies are offering the best talent, you can't expect to retain them.
    ~If your tech division degrades due to talent loss & low moral, worker productivity on the financial side will decline as the enterprise technical infrastrucure becomes more unstable & less robust. Outtages will increase in length & frequency, & your financial agents will not be able to service your customers as consistently. The end result, you will lose business to your competitors. Additionally, you will end up spending more money on your technology division while getting less from it. It costs alot more money to put out fires & to rebuild, than to prevent fires in the first place.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Stable and still a good place to work

    Senior Project Manager (Former Employee) Westlake, TX

    ProsPrivate company provides stability, and strong values allow true customer focus.
    Rocket-paced growth of the 90's has been replaced with slow growth and stability.
    Consistent organizational improvement. Sr. Management has improved over the last 10-15 years - the bad ones leave and the good ones stay are rotated through different areas.
    Although challenging personalities and work goals exist (as they do anywhere), respect and professionalism wins over personal ego at this company.
    Very good benefits, excellent 401k match, but health cost have risen substantially in past few years.
    Average employee tenure has risen substantially due to high retention rate and slower growth.

    ConsLong tenure in many areas limit promotion opportunities.
    Salary less than some competitors (but offset by benefits).
    Management positions tend to be stretched thin, so expect some long hours. Definitely some gaps in HR defined positions defined and business duties required.
    Salary growth has been non-existent since 2007.
    Hourly positions tend to have seasonal overtime which can be quite high.
    Historically has been known by customers as a 'many-headed Hydra' due to independently managed business units and departments (this is changing due to customer focus).

    Advice to Senior ManagementContinue to rotate management and consolidate similar operations and business functions.
    Continue customer focus.
    Reward the long-term employees who stuck through the 2008-2012 downturn without pay raises.
    Re-engineer the positions defined to the business capabilities required. HR needs to let the business define what roles they need!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place of employment.

    Inheritor Service Specialist (Current Employee) Westlake, TX

    ProsReally great culture and wonderful people to work with and alongside. Benefits are great, and the work-life balance is more than you could ask.

    ConsDepending on the manager, they may not be as invested in your growth. In my time, I've been under three managers, two of which were great and one not-so-great. It's difficult to move within the company, but there are an array of possibilities, so as long as you know the right people and where you want to go, you can move around.

    Advice to Senior ManagementDue to the sites being so spread out, it's hard to advance in career. Possibly have specializations amongst the different sites.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Excellent big family experience

    Senior Software Engineer (Former Employee) Westlake, TX

    Prosgood salary, good 401k contribution, good bonus and good profit sharing. Excellent opportunities for career growth.

    Conssome times too much process oriented

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