Fidelity Investments

www.fidelity.com

Fidelity Investments Reviews in Merrimack, NH

Updated January 13, 2015
Updated January 13, 2015
2,010 Reviews
3.6
2,010 Reviews
Rating Trends

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Fidelity Investments CEO Abby Johnson
Abby Johnson
89 Ratings

Review Highlights

Pros
  • Good work life balance with encouraging co-workers for the most part (in 166 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 210 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

140 Employee Reviews Back to all reviews

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  1.  

    Very solid software development process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Contractor in Merrimack, NH
    Former Employee - Software Contractor in Merrimack, NH

    I worked at Fidelity Investments as a contractor (more than a year)

    Pros

    Very reasonable expectations and solid agile software development process make it an enjoyable experience to work in software development. Requirements are clear and well thought out. Co-workers are friendly and the facilities (cafeteria and gym) are very good.

    Cons

    Fidelity tends to move groups around quite a bit. From building to building or sometimes city to city. If you have a family rooted in a community then I can see how this would be a problem.

    Advice to ManagementAdvice

    Don't keep moving people around.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Financial Representative Full Trader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Merrimack, NH
    Current Employee - Financial Representative in Merrimack, NH

    I have been working at Fidelity Investments full-time

    Pros

    The initial training in attaining your 7 and 63 is unbeatable. The support system is great, they don't just hand you the books and tell you to go study, they stay with you throughout the process to ensure you get licensed. Theres an initial self study period followed by a class that, if you put the work in, will thoroughly prepare you for the exams.

    Cons

    The training thereafter in becoming a trader is incomparable. What apparently used to be a year and a half long process has been condensed into two months. They have a system of call overflow that results in inexperienced traders engaging with clients coded as private client group looking to do multi-leg options trades that their traders are not at all prepared for.

    Advice to ManagementAdvice

    Invest in your employees, take the time to prepare them for the role they are expected to fill

    Doesn't Recommend
    Negative Outlook
  3.  

    They do not value industry exp. or knowledge. A private company that is run more like a public one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FPCMS in Merrimack, NH
    Former Employee - FPCMS in Merrimack, NH

    I worked at Fidelity Investments full-time (more than 3 years)

    Pros

    Some locations offer free parking. Casual dress and jeans on Friday. Not much more to say than that.

    Cons

    They don't provide formal reviews or offer development. You need to start there right out of school in order to succeed. Value isn't what you know about the industry but how to figure workarounds for their convoluted systems. Not a lot of opportunity for those coming from the outside.

    Advice to ManagementAdvice

    Until you can figure out how to limit the amount of system or applications that are intertwined you won't be able to eliminate the number of daily distractions across a number of teams preventing daily work from occurring and retaining value added management members who most after a short time joining the firm their vision of moving the company forward cannot be accomplished.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Working at Fidelity is just like high school. High turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative Premium Customer Service in Merrimack, NH
    Current Employee - Financial Representative Premium Customer Service in Merrimack, NH

    I have been working at Fidelity Investments full-time (more than a year)

    Pros

    Benefits are slightly above average, just as good as all other big companies.
    They will hire anyone.
    Good Training
    Fidelity is a great place for a customer, great products, customer first culture is awesome.

    Cons

    The office politics are really bad
    Very high turnover rate, highest in the industry
    the computer technology is all over the place
    Fidelity cares way too much about email Surveys.
    Not much promotion from within
    The promotions are like little baby steps and often never include a pay increase

    Advice to ManagementAdvice

    Try to figure out why the employee turn over rate is so excessive
    Please promote employees from within the organization. You insult your current employees when you hire talent from outside the firm.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Just a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Merrimack, NH
    Current Employee - Financial Representative in Merrimack, NH

    I have been working at Fidelity Investments full-time (less than a year)

    Pros

    Quarterly bonuses and good benefits. If you stay at the company for 30+ years, you're all set for your retirement.

    Cons

    Sales skills required for advancement. Essentially required overtime in tax season. Not a lot of room for advancement, despite management's statements. Desirable positions are highly competed for. Same positions at other companies have higher pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great benefits and transparency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Quality Assurance Engineer in Merrimack, NH
    Former Employee - Senior Quality Assurance Engineer in Merrimack, NH

    I worked at Fidelity Investments full-time (more than 8 years)

    Pros

    Provided the tools to do your job. Supported QA data that allowed releases to delay if not ready. Excellent benefits and bonus structure. Direction was communicated regularly

    Cons

    not a company to relocate with. heard of several coworkers going to another location in the country, then being part of the next layoff

    Advice to ManagementAdvice

    Work towards longer range employee location planning to avoid what I mentioned for cons.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Financial Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Merrimack, NH
    Former Employee - Financial Representative in Merrimack, NH

    I worked at Fidelity Investments full-time (more than a year)

    Pros

    Working for a private company is beneficial because most of the decisions by the company truly are for the benefit of the company and not shareholders

    Cons

    You need to know how to network. A lot of the bonuses and ability to move up within the company depends on your ability to impress your manager.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Financial Services Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer/Developer in Merrimack, NH
    Current Employee - Principal Software Engineer/Developer in Merrimack, NH

    I have been working at Fidelity Investments full-time (more than 10 years)

    Pros

    Privately owned company, offers a great benefits package, great online resources for self improvement, overall a great company to work for.

    Cons

    Traditional management methods with chain of authority style and often it is challenging to get in touch with senior management to provide feedback.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to start, struggling to compete in the new world of investing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative in Merrimack, NH
    Former Employee - Registered Representative in Merrimack, NH

    I worked at Fidelity Investments full-time (more than 3 years)

    Pros

    Great benefits for all employees.
    401k match among best in the industry
    Set schedule for phone reps
    Overtime availability if desired

    Cons

    Bureaucracy at it's finest. Nothing ever gets done without 150 groups needing to okay it.
    Extremely difficult to move from phone jobs to elsewhere, regardless of qualification.

    Advice to ManagementAdvice

    Decision making at a turtle's pace only works if you're in a race against turtles. Evolve, or become extinct.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Unfair, political and rigid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Merrimack, NH
    Current Employee - Anonymous Employee in Merrimack, NH

    I have been working at Fidelity Investments full-time (more than 3 years)

    Pros

    401k matching and profit sharing which is 7% and 10% respectively in general. Access to fitness centers is good though the centers themselves could be better.

    Cons

    Office seems like an old age home. Old people with old technology. Teams done like each other and always hinders with other's project instead of helping out. Way too difficult to climb up the ladder as it does not depend on your performance but how well you impress your superiors which makes the process of promotions totally unfair. There is always a clash of cultures because the company's values are based on an outdated mentality in a rapidly evolving world.

    Advice to ManagementAdvice

    Please wake up - to the employees, you are very similar to the congressmen who are around only if they need something from the people and once they get it, they get busy enjoying their perks in the exclusive clubs. Listen more than talk.

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