Fidelity Investments

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  www.fidelity.com
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Fidelity Investments Reviews in Merrimack, NH

Updated September 8, 2014
Updated September 8, 2014
1,803 Reviews
3.6
1,803 Reviews
Rating Trends

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Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III
Edward C. “Ned” Johnson, III
770 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 149 reviews)

  • Being a privately held company has great benefits as well (in 185 reviews)


Cons
  • Work-life balance can be tough given OT expectations 55-65 hours per week (in 42 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 68 reviews)

More Highlights

132 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stand your ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Merrimack, NH
    Current Employee - Senior Software Engineer in Merrimack, NH

    I have been working at Fidelity Investments full-time for more than 5 years

    Pros

    Very committed team, focused on quality, results driven

    Cons

    Easy for net negative producers to slink by, double booked time is common, expect to be over allocated and under appreciated

    Advice to ManagementAdvice

    Listen to the top producers in your team, don't make them work more by ignoring them. Employees have to complain to have basic work/life boundaries respected (i.e. vacation, weekends)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Difficult work but you feel appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer  in  Merrimack, NH
    Former Employee - Senior Software Developer in Merrimack, NH

    I worked at Fidelity Investments full-time for more than 5 years

    Pros

    Market or better pay, good benefits, and open feeling office space. Lavish christmas parties and more than most company fun events. A "Nice" place to work where nobody is allowed to look too scruffy. You can't wear jeans or baseball caps or certain items of clothing.You can feel the money. If you are interested in understanding how big brokerage companies like Fidelity manage to keep track of it all you would like it. You usually feel engaged. There is a lot of software development so it's not always legacy applications if you work in technology. Generally you will be thanked for your work and told you are doing well (unless you suck at your job) . There are lots of kitchens scattered around and there is lots of free food there often leftover from being served in meetings. Whenever you have to work nights you often get to order out free food.It's a cube farm, no way around it. Cube walls are not too low but not as high as other places.

    Cons

    You have to work hard there, sometimes nights and weekends, there is a bit of the workaholic culture there. Sometimes for extended periods for a big important project. The job security tends to wander with the market. When it's up you're okay, if the economy is really bad watch out. Sometimes people seem a little mean, like they don't screen for it very well in employees, You always have a long walk from the parking lot. Much better to be a contractor so you don;t have to work extra hours as much.

    Advice to ManagementAdvice

    There should be some way to screen for lines of management becoming so clique-ey that they bully some employees and the bully gets to stay in place despite horrible management and treatment of underlings because of the chain of command protecting each other. I saw a really good employee quit because of it. You should get some kind of review between management and employees so you can root out these toxic managers.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Excellent Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Solutions Representative  in  Merrimack, NH
    Current Employee - Investment Solutions Representative in Merrimack, NH

    I have been working at Fidelity Investments full-time for more than 3 years

    Pros

    Fidelity is a great company to start your career. i am forever gratefull for the job. If you dont mind talking on the phone its a nice stable job with great people

    Cons

    tough to move up without making a few lateral moves potentially

    Advice to ManagementAdvice

    like most big places its very political, who you know. I have no advice to middle management, my advice to employees is to play the game right. Your numbers don't matter as much as if your boss is willing to go bat for you to get you the next job. become really good friends with your boss and you will be promoted, nuff said.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good start in financial services but other firms probably pay better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Active Trader Services  in  Merrimack, NH
    Current Employee - Active Trader Services in Merrimack, NH

    I have been working at Fidelity Investments full-time for more than 5 years

    Pros

    Great training, opportunity to learn the business and get licenses. Challenging roles allow you to learn a good deal about the brokerage business.

    Cons

    Squeeze every ounce of patience by adherence to at least 5-10 metrics while your also dealing with demanding customers. Rigid and non flexible hours. Internal staffing doesn't care about your career development, it actually seems easier to look for a job outside than internal. Limited opportunities to advance from a phone role, not much in terms of support, almost feels like the company doesn't want you to move.

    Advice to ManagementAdvice

    Do a better job of offering top talent an incentive to stay and perform. Everything encourages being mediocre and is more about time spent in role and "networking" with the right people than getting an advancement opportunity based on merit. The focus on customers is great there should be more of a focus on employees also.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Tax Exempt Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Exempt Representative II  in  Merrimack, NH
    Current Employee - Tax Exempt Representative II in Merrimack, NH

    I have been working at Fidelity Investments full-time for less than a year

    Pros

    Supportive Management. Excellent Training Program. Great Benefits. Consistant Feedback. Career advancement opportunities are available for those who put in the work. Flexibility is key to being successful.

    Cons

    Managers can sometimes overlook hard-workers. Some shifts are late since the TEM department is open until midnight. The environment is constantly changing (may be a good thing for some).

    Advice to ManagementAdvice

    For upper management: Taking the time to interact with lower management and team members on a regular basis is a good morale builder - so keep it up.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    I was an intern in FPCMS for the summer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting  in  Merrimack, NH
    Former Employee - Accounting in Merrimack, NH

    I worked at Fidelity Investments as an intern for less than a year

    Pros

    I learned a lot and the people were nice

    Cons

    They didn't have a lot for me to do at times

    Advice to ManagementAdvice

    Utilize the interns more

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President  in  Merrimack, NH
    Current Employee - Vice President in Merrimack, NH

    I have been working at Fidelity Investments full-time for more than 10 years

    Pros

    challenging assignments, exciting work... high spend on technology

    Cons

    flat structure, takes lot of time to grow...

    Advice to ManagementAdvice

    get rid of stack ranking

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Company strives for continuous improvement however is very demanding expecting much more from employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Merrimack, NH
    Current Employee - Manager in Merrimack, NH

    I have been working at Fidelity Investments full-time for more than 10 years

    Pros

    Good salaries, good benefits. Good company to begin career with as there is growth potential for those who stand out.

    Cons

    Expectations are high. With layoffs employees are expected to do more work as terminated employees are typically not replaced.

    Advice to ManagementAdvice

    Front line management is good. Upper management is difficult.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Met a lot of great, talented people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager  in  Merrimack, NH
    Former Employee - Operations Manager in Merrimack, NH

    I worked at Fidelity Investments full-time for more than 8 years

    Pros

    Great benefits and awesome people.

    Cons

    Frequent changes and lay offs.

    Advice to ManagementAdvice

    Recognize the associates that are doing the work.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Great for competitive, motivated professionals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premium Services Representative  in  Merrimack, NH
    Former Employee - Premium Services Representative in Merrimack, NH

    I worked at Fidelity Investments full-time for more than 3 years

    Pros

    Consistent bonuses, merit based, occasional voluntary time off

    Cons

    Heavy metrics goals like handle time and lead generation. High pressure at times.

    Recommends
    Positive Outlook
    Approves of CEO

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