Fidelity Investments Reviews

Updated July 17, 2015
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3.7
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Recommend to a friend
Approve of CEO
Fidelity Investments CEO Abby Johnson
Abby Johnson
6 Ratings

Pros
  • Work/life balance very important to company (in 166 reviews)

  • Great company with great benefits (in 210 reviews)

Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • senior management (good or really bad) trumps everything (in 70 reviews)

More Pros and Cons

28 Employee Reviews

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  1. good place to work

    Current Employee - Systems Engineer in New York, NY
    Current Employee - Systems Engineer in New York, NY

    Pros

    Great org to work with.

    Cons

    did not find any thing

    Advice to Management

    nothing


  2. Helpful (3)

    Some good, some bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in New York, NY
    Former Employee - Relationship Manager in New York, NY
    Neutral Outlook
    Approves of CEO

    I worked at Fidelity Investments (More than 3 years)

    Pros

    Good Mission, company cares about customers and employees. They are not a public company so they can make decisions without regard for pleasing shareholders. Solid benefits.

    Cons

    Disconnect between corp, market and branch. In my case, the company, the market wanted a focus on one thing and the branch sought to focus on something else. 'Don't worry what they want you to do..let me worry about that..just do what we ask you to do" ..Branch Manager's style was thru threats and intimidation. They seemed like they wanted to hire young, inexperienced recent graduates and groom them in the Fidelity way rather than bring in people with outside experience.


  3. Helpful (1)

    no upward mobility for client service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in New York, NY
    Former Employee - Relationship Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments (More than 3 years)

    Pros

    Made some life long co workers that progressed into friendships past work. Lots of good systems. Great access to clients.

    Cons

    no upward mobility for client service. The salary is minimal especially for NYC standards. nice people in general but not in it for the long run


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  5. Great entry level positions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Representative in New York, NY
    Former Employee - Financial Representative in New York, NY
    Recommends
    Approves of CEO

    I worked at Fidelity Investments full-time (Less than a year)

    Pros

    Phone site and investor center Financial Representative role is a great job out of college, and a great excuse to get licensed up right away. Good experience to break into the financial world.

    Cons

    Sometimes felt more like a cog in the machine, and customer service can get old.


  6. Good company with strong training.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fidelity is a great company with a lot to offer. The benefits are great and the compensation is fair. Fidelity does an excellent job training employees and helping new hires get licensed.

    Cons

    Like any company, you have to work hard to be successful. Fidelity can have very demanding goals, but if you are motivated and believe in Fidelity’s process, you can have a very good career

    Advice to Management

    I suggest more clear and concise long-term goals and expectations, with less flip flopping on strategies. Otherwise, no other complaints.


  7. Helpful (3)

    Ok place to work, but not all its cracked up to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than 3 years)

    Pros

    They recruit you with the promise of quick promotion and fast track to a 6 figure income. Its as they promise - atleast in my previous roles. Fantastic 401k matching and PSP. Great benefits, great training. Overall pleasant company to start with if you're new in the industry or ready to retire

    Cons

    Its a machine and you get treated like a replaceable cog. Heavy micromanagement to control output of product (ie what you say to clients) They're like the mcdonalds of financial services - you know what you get, whether good or bad. Working there you're forced to adopt their processes and procedures with exact scripts, very robotic - often times reminds me they want you to be a parrot (ie repeat what they say with greater enthusiasm, then they feed you a cracker like Iago from Aladdin). Management recruits you by promising you a book of business and that its like you running your own business but with fidelity's resources and support. Further from the truth. Once you're in, you always have to continue to generate revenue for the firm. This doesn't lend a good hand towards servicing your existing customers. Good pay, but its a hamster wheel. The moment you stop running, you get slapped.

    Advice to Management

    None - they know exactly what they're doing by churning and burning their employees and clients. Fidelity's reps in the industry have been historically known as transactional - getting their commission and moving on. Management on the surface has changed it so it doesn't seem transactional anymore, but it really is still the case. Dear management, If you want to find and retain good talent, give them free agency and the true ability to interact with clients as a relationship instead of a transactional dollar.


  8. Great company to work for. Great benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than a year)

    Pros

    benefits, profit sharing, privately owned family company, people don't generally leave there

    Cons

    time off policies, overly conservative company


  9. Helpful (2)

    Account Exective

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time (More than 5 years)

    Pros

    Good training to get you started in the Financial Services industry. Great benefits for you and your family.

    Cons

    Micro-managers that want you to sell products in every client interaction. The compensation plan changes every year.

    Advice to Management

    Set up a 5-7 year business plan and stick to it.


  10. It was a good experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in New York, NY
    Current Employee - Sales Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its really cool as a starter. But after 4 months it is enough. But learn a lot

    Cons

    Its cool to work in a big team with nice people. U learn a lot and u getting better and better!


  11. Solid company, truly cares for employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fidelity Investments full-time (More than a year)

    Pros

    Appropriate work-life balance, pay is commensurate with experience and how many hours you put it, and company really does take care of employees first rather than work people to the bone

    Cons

    large corporation so it's hard to see all sides of the business; really tough to be a source of institutional change, given the size



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