Fidelity Investments

  www.fidelity.com
  www.fidelity.com
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Fidelity Investments Reviews

Updated September 22, 2014
Updated September 22, 2014
1,807 Reviews
3.7
1,807 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III
Edward C. “Ned” Johnson, III
772 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 149 reviews)

  • Being a privately held company has great benefits as well (in 185 reviews)


Cons
  • Work-life balance can be tough given OT expectations 55-65 hours per week (in 42 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 68 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Call center experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Representative  in  Salt Lake City, UT
    Former Employee - Registered Representative in Salt Lake City, UT

    I worked at Fidelity Investments full-time for more than 3 years

    Pros

    Extremely well managed. The training I received was by far the best I received in any corporation I've worked in. There were constant opportunities to add more training. Once you've been in a position for at least six months you can apply to transfer departments or advancement.The process was easy. Management was generally hired from within.

    Cons

    Even small infractions of company policy or procedures were a permanent part of your employee record. Even these minor things came up in my department transfer interview. In spite of this I was still successful. During a training week I was given a written warning about using foul language. I never had. That was someone else, but I was written up despite the fact it wasn't me. There was no process for defending oneself when accused.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    IT Application Support Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Support  in  Boston, MA
    Current Employee - Applications Support in Boston, MA

    I have been working at Fidelity Investments full-time for more than 10 years

    Pros

    Great Technology, maybe the best. Great benefits.

    Cons

    None None None None None

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Retirement representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Westlake, TX
    Former Employee - Anonymous Employee in Westlake, TX

    I worked at Fidelity Investments full-time for more than 5 years

    Pros

    Good starter job, gives a lot of experience and knowledge of the industry. Pays well for entry level.

    Cons

    They do not promote within. Hard to move around.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good company with good benefits

    Former Employee - Network Analyst  in  Durham, NC
    Former Employee - Network Analyst in Durham, NC

    I worked at Fidelity Investments full-time for more than a year

    Pros

    Ability to work remotely
    Good healthcare plans (FSA contributions too)
    Good 401k

    Cons

    Not the most room for advancement

    Advice to ManagementAdvice

    None

  6.  

    Great place to work but low efficiency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Boston, MA
    Former Employee - Senior Software Engineer in Boston, MA

    I worked at Fidelity Investments full-time for more than 3 years

    Pros

    - Great benefit: bonus, internal stock, profit sharing, 401k match
    - Nice people to work with
    - Good technologies
    - work in Financial industry
    - good company culture

    Cons

    - Hardworking but low efficiency, spent a lot of time to get other department to do the work that we could have otherwise done by ourself much better and faster.

    Advice to ManagementAdvice

    The company has strong specialty technology teams such as database team, web service team, etc. which provide great expert level help, but on the other side, their staffing bottleneck and regulations make it very hard to get jobs done.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fidelity investments review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Phoenix, AZ
    Current Employee - Account Executive in Phoenix, AZ

    I have been working at Fidelity Investments full-time for more than 3 years

    Pros

    Massive growth, continual learning, great benefits and pay

    Cons

    continual daily intense work environment and massive goals

    Advice to ManagementAdvice

    Keep up great work

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Progressive promotions as knowledge grew and flourished from my entry level position and beyond

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trading Assistant  in  Boston, MA
    Current Employee - Trading Assistant in Boston, MA

    I have been working at Fidelity Investments for more than 5 years

    Pros

    Best benefits I have seen and researched throughout the industry. Work/life balance is encouraged, and the programs provided by the firm are abundant.

    Cons

    The promotion opportunities are not direct, they promote more of a 'lattice' structure. Best advice is to be involved in projects, extra tasks, etc. this opened several more doors and expedited my career with Fidelity. Some of the leadership is quite weak and the politics can outweigh the actual business at times, unfortunately.

    Advice to ManagementAdvice

    Compensation is not the greatest, though the benefits included are comparable to others in the industry. The bonus' and promotions are more so based on tenure and not performance. I have as well as several of my colleagues have experienced this across the firm in a variety of business units. This was very concerning as it led me (among others) to look outside Fidelity for upward momentum. The only reason I had stayed with Fidelity is a few key leaders knowing my potential and wanting to keep me in the firm. I urge leadership to question why the employees are looking elsewhere and potentially try and keep them versus letting the employee go without question.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Pros

    salary, benefits, workspace, people, timeoff

    Cons

    people, drive, promotions, values, compensation

  10.  

    CSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Administrator  in  Covington, KY
    Current Employee - Client Service Administrator in Covington, KY

    I have been working at Fidelity Investments part-time for more than a year

    Pros

    Great co-workers, everyone is willing to help one another, talking with clients on the phone they're always willing to get you the information you need.

    Cons

    Can be very stressful. Calls have been growing as numbers have been decreasing in the CSA role.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time for more than a year

    Pros

    Fidelity has good pay, team environment, good benefits and very pleasant physical work environment. Would recommend company that has a great deal of locations to transfer to if you are wanting growth.

    Cons

    They could have more work schedules and work at home opportunities.

    Recommends
    Approves of CEO

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