Fidelity Investments Reviews

Updated March 30, 2015
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3.6
2,131 Reviews
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Fidelity Investments CEO Abby Johnson
Abby Johnson
135 Ratings

Pros
  • Good work life balance with encouraging co-workers for the most part (in 166 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 210 reviews)

Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Pros and Cons

Employee Reviews

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  1. 1 person found this helpful

    Pretty good, great company, nice people, excellent health benefits, limited career opportunities in Utah

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Salt Lake City, UT
    Former Employee - Financial Representative in Salt Lake City, UT

    I worked at Fidelity Investments full-time (more than a year)

    Pros

    Nice people, lots of training, prep for licensing exams. Large focus on customer service. HMO they provide one of the best there is for the price as a benefit.

    Cons

    Really only customer service jobs and management positions in Utah in service or sales. Nothing that involves analysis. Moving to similiar positions at other sites possible but not completely different business units.

    Advice to ManagementAdvice

    See if there's anyway to provide progression outside of customer service once hired with Boston. Probably not an option but maybe would retain some more qualify people and get them into positions they really want.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful

    GREAT place to work, build a career and enjoy life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Analyst (Onboarding) in Durham, NC
    Current Employee - Associate Analyst (Onboarding) in Durham, NC

    I have been working at Fidelity Investments

    Pros

    Benefits, growth, development, advancement, leadership, mentorship

    Cons

    Salary, technology, remote work options for skilled employees

    Advice to ManagementAdvice

    The call center is a high school and very political. You are judged a lot on your appearance- not what you wear but how you look.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Benefits and people are great. There are vast differences between business units.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time (more than 8 years)

    Pros

    Benefits are fantastic
    Professional attitude in all they do. Facilities are very nice. Fidelity tries very hard to be a good employer.

    Cons

    While one business unit is laying off and moving jobs offshore, another business unit in the same building is hiring (often from outside the firm). THERE ARE NO RAISES. Once you are hired, say goodbye to annual increases. Cash pay is far below average. They try to make it up with bonuses, but that can be hit or miss.

    Advice to ManagementAdvice

    Start finding ways to keep your best employees. There needs to be a better job of coordinated movement between business units.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative - Full Trader in Jacksonville, FL
    Current Employee - Financial Representative - Full Trader in Jacksonville, FL

    I have been working at Fidelity Investments full-time (less than a year)

    Pros

    Pay for your licenses, move up quickly

    Cons

    You can get tired of the phones fast

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  6. Tremendous Company, Values Employees, plenty of advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director of Operations
    Former Employee - Regional Director of Operations

    I worked at Fidelity Investments full-time (more than 10 years)

    Pros

    Leading edge technology, open door management policy, very forward thinking

    Cons

    If don't want to move to Boston, still have plenty of opportunities, but options are limited.

    Advice to ManagementAdvice

    continue doing what you're doing! Communication to Employees is great, love it being a privately held company.

  7. Strong successful employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Boston, MA
    Current Employee - Senior Business Analyst in Boston, MA

    I have been working at Fidelity Investments

    Pros

    I have been working at Fidelity for 6 years. The company has great benefits and strong productive culture.

    Cons

    Sometimes slow on promotions. Hard to reach upper levels of management.

    Advice to ManagementAdvice

    more transparency, please.

  8. 1 person found this helpful

    Excellent firm with excellent benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Director in Boston, MA
    Former Employee - IT Director in Boston, MA

    I worked at Fidelity Investments

    Pros

    Great people and for the most part, a great environment.

    Cons

    Leadership is lacking in many areas and managers manage up (look out for themselves and not their reports).

    Can be a muddling bureaucracy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Great place for a long career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Salt Lake City, UT
    Former Employee - Financial Services Representative in Salt Lake City, UT

    I worked at Fidelity Investments full-time (more than a year)

    Pros

    Phenomenal benefits. Good potential to move upward (although if you're in a phone site it may work better to move to a branch in the boonies).

    Cons

    I just couldn't handle spending my time knowing what someone should do, but having to sweetly guide them to it to not sound pushy.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful

    Highly Demanding, Mostly Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time (more than a year)

    Pros

    Competitive pay, good benefits, many opportunities for advancement

    Cons

    The micromanaging is wore than I experienced as a private in the Army. Pay is fair, but not great for the level of responsibility and the work volume. Time off is highly limited.

    Recommends
    Positive Outlook
  11. Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Pros

    The benefits can not be beat. Work life balance does exist and varies based on job and one's own commitment to having work/life balance.

    Cons

    The company tends to be a bit behind the times as it relates to working remote and flexible work options.

    Recommends
    Positive Outlook
    Approves of CEO

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