Fidelity Investments Reviews

Updated September 1, 2015
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3.7
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Recommend to a friend
Approve of CEO
Fidelity Investments CEO Abby Johnson
Abby Johnson
326 Ratings

Pros
  • Work/life balance very important to company (in 166 reviews)

  • Great company with great benefits (in 210 reviews)

Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • senior management (good or really bad) trumps everything (in 70 reviews)

More Pros and Cons

2,424 Employee Reviews

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  1. Featured Review

    Helpful (25)

    Constant opportunity for development and growth for those who want it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, TX
    Current Employee - Anonymous Employee in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 10 years)

    Pros

    Large, privately held firm with values that are reinforced at all levels of leadership. Career opportunities are ongoing and the vast majority of people at the firm will help you progress if you're willing to do the work. Fidelity provides exceptional benefits with options based on personal needs and various family situations. While pay and bonus structures are sometimes criticized, being patient will pay off for those who are willing to wait.

    Cons

    Fidelity retail is open 24 hours, causing scheduling conflicts for some candidates Career tracks within the firm can be limited due to licensing requirements, or lack of licensing flexibility in the groups

    Advice to Management

    Continue listening to the people talking with the customers. Review the regional pay practices more often, especially during tight labor markets in order to attract and retain the best and brightest.


  2. Helpful (2)

    Spectacular benefits package

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Superior benefits, great co-workers, and a highly ethical company. It's genuinely committed to doing right by its clients. You can work in a corporate environment without feeling evil... I doubt there's a better benefits package out there. Co-workers tend to be smart, decent and pleasant people.

    Cons

    Cash compensation is below that of many of its competitors. If you're on the phones, it can be draining, and high-volume times (e.g. tax time, and times of market volatility) can be wearying.


  3. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investor Solutions Representative in Merrimack, NH
    Current Employee - Investor Solutions Representative in Merrimack, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than a year)

    Pros

    Best company I've ever worked for. Pay and benefits are good, you can probably find more money elsewhere but not with the kind of support and opportunities Fidelity offers.

    Cons

    Being in a phone role can be pretty monotonous and you're often fulfilling customer service requests.

    Advice to Management

    Keep it up. This is a company with some excellent management. I truly appreciate their generosity and how much effort they put in to developing their people.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Vice President, Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Operations in Covington, KY
    Current Employee - Vice President Operations in Covington, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time (More than 8 years)

    Pros

    Development opportunities; High Integrity Culture; Salary and total compensation; Benefits; String focus on our customer experience and being an industry leader.

    Cons

    Sometimes too much many layers for quick decision making. Not enough opportunities on cross business unit career moves within and across regions.


  6. Helpful (1)

    Investment Solutions Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Fidelity Investments full-time

    Pros

    Great 401k program with 7% match and 10% profit sharing. Quick upward mobility

    Cons

    Pay is well below competitors. Heavy emphasis on customer satisfaction surveys. Huge difference in treatment of call center employees vs branch employees and even bigger difference in treatment of employees in corporate headquarters.

    Advice to Management

    Give better attention to promising young employees coming up in the call center.


  7. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments (Less than a year)

    Pros

    Fantastic environment to work .Respectful peers and managers. Always encouraging employees with rewards ,so that they contribute their best.

    Cons

    none to mention at this time


  8. Helpful (1)

    Great people and working environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westlake, TX
    Current Employee - Anonymous Employee in Westlake, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time

    Pros

    People are professional and they care. Leadership is excellent and C level executives are very in tune with what is happening in the business. Open environment where ideas are encouraged. Fairly conservative and cautious company which means quality triumphs over speed. This means you actually have time to think and do things right with less pressure to simply deliver.

    Cons

    Not a performance based company. While they claim to be, monetary reward system tends to be socialistic with little distinction for a person's productivity. Much of compensation is tied to 401K as opposed to cash in pocket. Will know more on this once I've gone through the bonus round. Once you get hired in you are fairly well set since they tend to steer away from terminations, rather they look first to place people in another position. This makes it challenging for managers who are dealing with performance issues. But even with this, the vast majority of people are top notch.

    Advice to Management

    Pay for performance is really about recognizing people for going above and beyond. Have some system in place to recognize people, either through spot bonus or through distinction in salary adjustments.


  9. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Former Employee - Software Engineer/Developer in Marlborough, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Decent salary, benefits, culture is ok

    Cons

    - Management is a little outdated


  10. Helpful (6)

    Financial Representative II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Reputable company. Good benefits. Opportunity to grow

    Cons

    some days can be very, very busy and efforts and be left unappreciated


  11. Awesome place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fidelity Investments full-time

    Pros

    Fidelity is driven by values and i am proud to be part of it. The senior management is very good and down to earth.

    Cons

    None

    Advice to Management

    Respect the individuals who are dedicated and keep them happy. :)



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