Fidelity Investments Reviews

Updated August 3, 2015
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2,345 Employee Reviews

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  1. Best in the industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Framingham, MA
    Current Employee - Relationship Manager in Framingham, MA

    I have been working at Fidelity Investments

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fidelity does a top-notch job in developing their associates. You have unlimited opportunity if you are committed and driven. Their benefits program is fantastic, with a 7% 401k match! I know I will be able to find any role in my future career path at this firm.

    Cons

    If you are in the branches, you are putting the customer first, which can make work/life balance challenging. Only certain roles have the ability to work remotely, and often early morning meetings require 9-10 hr workdays

    Advice to Management

    Continue being transparent to your employees; giving them exposure and access to senior leaders, and investing in individual development.


  2. Programmer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Fidelity Investments

    Pros

    Challenging work, and great people to work with

    Cons

    Frequent turnover of management creates an unstable environment.


  3. financial associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    work-life balance, great benefits,

    Cons

    Politics in career advancement, better compensation


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  5. Helpful (13)

    Too bad it did not last

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Raleigh, NC
    Former Employee - Software Engineer in Raleigh, NC

    I worked at Fidelity Investments full-time

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits Great people Steady career advancement Flourishing community They will train you They will give you all you need to develop (tools, mentoring, sponsorship, etc) Work from home Travel to different destinations Paid conferences Hackathons Ship-It Days Fidelity TV (watch hundreds of TEDx talks, presentations, and conferences from influential and successful people) - some of these you won't see anywhere else but at Fidelity) FCat library gives you access to paper and electronic books (Safari books including) Many talented technologists Fidelity Cares Gym, massage, doctor, cafeteeria on-site I can't list everything. Seriously. They are good!

    Cons

    My career was going well but unfortunately it took a sharp turn. Company motto "Turn here" did not really work well for me. I had bullies on my team including my senior manager who was plain incompetent. I had to leave because every day there became a terror. Mobbing and bullying would not stop after talking to my immediate manager. HR did not care when I reported unethical conduct. They told me I needed a good sense of humor. However, you will agree that being called jerk and hearing jokes about your nationality every day is not fun.

    Advice to Management

    Boot the ruthless from this company. They are easy to find, just talk to your troops. Ruthless don't care about people. All they want is clones, mindless machines they can fire and hire any time they please.


  6. Helpful (1)

    Engineering Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Smithfield, RI
    Former Employee - Principal Software Engineer in Smithfield, RI

    I worked at Fidelity Investments full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved the people with whom I worked, they are a smart and talented group.

    Cons

    The culture is a bit straight-laced especially when compared to newer companies run by generation X or younger people. Also, it's a mutual fund company first and foremost. The company has a history of technical innovation but they aren't a tech company so it seems like technical teams are hit hard when the markets contract.

    Advice to Management

    Modernize the culture, even the business casual dress code is out of date!


  7. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Fidelity Investments (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great brand, smart people, good pay

    Cons

    moving out of Boston, management is 'empire building'

    Advice to Management

    too many layers


  8. Helpful (1)

    If you want to be happy in the workplace, avoid this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Smithfield, RI
    Former Employee - Anonymous Employee in Smithfield, RI

    I worked at Fidelity Investments

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If your just out of college, might be a good place to kick off your career

    Cons

    Ok, where to start. Politics, rules this company, if for some minor reason they don't like you from the outset, you can forget about moving anywhere from your current role. Middle mgmt consistently talking badly about their employees. Pay is terrible, upward movement is slow and only to favorites, regardless of how good at the job you might be. The role itself didn't bother me as such, I knew what I signed up for (client services) its just all the BS that went with the role that finally got to me. Turnover rate was ridiculous, I started training in a class of 25, within 12mnths over half had left. Oh and you will be micromanaged to the second.

    Advice to Management

    Try to be more humble when you reach the dizzying heights of middle mgmt, and treating your employees with respect would also go along way.


  9. Helpful (1)

    Good company, but areas of improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Manager in Merrimack, NH
    Current Employee - Relationship Manager in Merrimack, NH

    I have been working at Fidelity Investments full-time (More than 5 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    *Great culture and people *Outstanding benefits, especially 401k and profit sharing *Ethical and emphasize doing what's right for the customer

    Cons

    *If you are not a self-promoter, you won't get far *Too many VPs and Directors are "comfortable" where they are at and preventing younger people from assuming leadership positions. Could be detrimental long term to innovation and loss of talent. *Business development is not a strong point

    Advice to Management

    Hire and promote talented young people and start weeding out the mediocre VPs and Directors who are just cashing a fat paycheck


  10. Helpful (1)

    Great place to build a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO

    I have been working at Fidelity Investments full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fidelity has a strong client focus. There is never pressure to engage in unethical activities and there are fun incentives to challenge procedures that work against customers.

    Cons

    There are different customer resource management systems across the company, sometimes more than 1 within a department. This is being worked on.

    Advice to Management

    Continue being visible, continue listening to front line staff and keep demonstrating that you care about our opinions.


  11. Lots of Growth Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Representative in Westlake, TX
    Current Employee - Financial Representative in Westlake, TX

    I have been working at Fidelity Investments full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There's many growth opportunities in this firm if you enjoy the financial industries. They truly care about their employees. It's a great working environment in Westlake.

    Cons

    Set schedule on the phone but that's how a call center operate.

    Advice to Management

    Keep doing the great work. The mentor/mentee system was excellent.



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