Fidelity Investments

  www.fidelity.com
  www.fidelity.com
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Fidelity Investments Reviews

Updated September 30, 2014
Updated September 30, 2014
1,823 Reviews
3.7
1,823 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidelity Investments Chairman and CEO Edward C. “Ned” Johnson, III
Edward C. “Ned” Johnson, III
782 Ratings

Review Highlights

Pros
  • GOOD work-life balance: very rarely expected to work overtime (in 161 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 197 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 51 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Senior Account Executive  in  San Francisco, CA
    Current Employee - Vice President, Senior Account Executive in San Francisco, CA

    I have been working at Fidelity Investments full-time for more than 5 years

    Pros

    The compensation is generous and there are a lot of SBUs to choose from

    Cons

    feel that career pathing is limited

    Advice to ManagementAdvice

    Provide clear path for caeer

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall a solid company that puts their employees retirements high on the priority list

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time

    Pros

    Good worklife balance, company has strong values to support their clients and employees

    Cons

    Can be difficult to feel like your day to day efforts contribute to the success of the company, not a lot of control over your future perse.

    Advice to ManagementAdvice

    Find ways to truely reward employees for their contributions that are more competitive with peers.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Extremely monotonous.

    Former Employee - Financial Services Representative  in  Salt Lake City, UT
    Former Employee - Financial Services Representative in Salt Lake City, UT

    I worked at Fidelity Investments full-time for more than a year

    Pros

    Stability. You have a steady paycheck. Good benefits and 401k. Opportunity to make a lot of extra money on overtime if you're willing.

    Cons

    You literally do the same job over and over and over. It is a glorified white collar sweatshop. If you want to advance, you can.

    Doesn't Recommend
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  5.  

    People and organization are great job is monotonous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at Fidelity Investments full-time

    Pros

    There are great benefits and a lot of really nice people, training programs are excellent. Because there are so many locations around the country if you are willing to relocate there is a lot of opportunity out there.

    Cons

    Call volume is too much, there is no way to enjoy your job when there aren't enough employees to handle the call volume. They are understaffed and no one wants to be in the entry level position.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good benefits and compensation; sweatshop environment; they own you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  Boston, MA
    Former Employee - Senior Manager in Boston, MA

    I worked at Fidelity Investments full-time

    Pros

    Excellent compensation, benefits and bonus.

    Cons

    Company has you tethered 24/7 with remote and mobile access technology; highly political environment; tough to get ahead; co-workers compete with one another; company only values highly aggressive associates without regard to whether they are of good character; people always looking over their shoulder in fear of losing their well-paying positions; not a team-oriented environment and not for the faint of heart! 40-hour workweek uncommon. High burnout employer.

    Advice to ManagementAdvice

    Ease up on the demands of individual employees and hire more people. Everyone will benefit. Your associates won't be so stressed and can actually take advantage of all the great benefits you offer (fitness centers, etc.) and achieve a more healthy work-life balance. Burnout will be minimized and your associates will be more productive. Plus, you'll be able to bring new associates onboard. A win-win.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Volatile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments full-time for more than 3 years

    Pros

    Unpredictable and unstable environment where vision is hard to believe given how often budget changes.

    Cons

    Cronyism is dominant culture. Lots of politics and fear.

    Advice to ManagementAdvice

    Why do the new people leave and the long timers stay? Is that good?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Financial Representative = Phone Monkey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative  in  Greenwood Village, CO
    Current Employee - Financial Services Representative in Greenwood Village, CO

    I have been working at Fidelity Investments full-time for more than a year

    Pros

    Even though the job was TERRIBLE, TERRIBLE, TERRIBLE, I do have so say that Fidelity does have great insurance and if you come aboard without your Series 7 and 63, they will PAY you to study and sit for the exams. If you do not have ANY brokerage / retirement experience, then you will certainly drink your fill of it while you slave away on the phones day after day after day...........

    Cons

    The Cons...WOW, where shall I start? BEWARE: If you are considering applying for the "Financial Representative" position at any Fidelity "contact center", as they call it now, beware! Yes, they will roll the RED CARPET out for you (at the Greenwood Village location they literally did on the first day) and talk about how special you are to the company and how the client is always first and blah, blah, blah. Stay with me here, seriously guys and gals......Then they tell you that after you pass your Series 7 and Series 63 exams that you will first be a MUTUAL FUND TRADER! Wow. A MUTUAL FUND TRADER. Then, after you get your feet wet on the phones, they will send you back to training, where you will become a FULL TRADER! Wow, again. So now, 6 months into the program, after you have your exams under your belt and are totally confused about how to trade a mutual fund, a stock, a CD and even an option, they cut you to the wolves of the floor and away you go. You had better eat your Wheaties folks because your day will now consist of back to back phone calls (even during the so called slow summer months!), continued confusion, frustration and just nasty, nasty clients. Some clients can be pleasant, but those are few and far between. God help you if your Average Handle Time goes above 500 seconds because you will be singled out. God help you if you want to become an "Investment Solution Representative", the so-called sales side of Fidelity where the 'licensed' personnel can only recommend TARGET DATE FUNDS. Guess why this service is free to clients! Oh ya, don't let me forget: Be sure that you are a team player for the weekend volunteer events that the site directors press so much...even after your exhausting phone monkey week, you are expected to be at these events for ZERO pay! Also, be sure to work super hard and MAYBE you might get a quarterly bonus of 1000.00 USD, before its taxed, while at the same time a top performer gets an 'annual salary adjustment' of about 350.00 USD! Ummm, and by the way that is NOT per pay period, that is 350.00 USD pre-tax divided between 26 pay periods. So after you are exhausted from working on the 'trading floor' and hate your life, my advice is to take 'em for all they are worth, get your licensing and your experience and run (do not just walk) away as fast as you can for a company who will value your work ethic and dedication to the industry. Fidelity = Modern Day Financial Sweat Shop. Still don't believe me? Go ahead then and try it and then let's read your review in about 12 months! Good luck 'Trader"!!!!!! Hahahahaha...................

    Advice to ManagementAdvice

    Get rid of the whole RED CARPET roll out show on the first day. If you have meetings scheduled for the Service representatives, please figure out a way to make sure that these meeting materialize, even if "OPA" is off (as it is every darn day). Tone down the whole "what is possible" statements...nobody cares. See the ISR management for who they really are and how they eliminate potential candidates from their pools; the good ones leave anyway. The Greenwood Village office looks and feels like a play-pen, full of Financial-drained Zombies roaming about, just trying to see straight to make it back to their desks. You see it don't you? Sure you do. Everyday.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fidelity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Representative  in  Merrimack, NH
    Former Employee - Investment Representative in Merrimack, NH

    I worked at Fidelity Investments full-time for more than a year

    Pros

    Great office culture, training, and work/life balance

    Cons

    Compensation was on the lower part of the industry, however, the benefits almost offset it.

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Pros

    Good hours and good people

    Cons

    Poor pay and awful CEO

  11.  

    WI at Fidelity is the most boring BU of the Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst  in  Durham, NC
    Current Employee - Systems Analyst in Durham, NC

    I have been working at Fidelity Investments full-time for more than a year

    Pros

    The Company Culture is laid back.
    Company Culture is also very ethical, they take their user data very seriously, some Health vendors use Prod data in their test environment and don't mask it. Our company makes sure it's not traceable

    Cons

    It's boring, if I don't do something I can always put blame on the bureaucracy and people understand...
    There's no attempt to build rapport amongst your fellow employees. People need to be forced by the PM to help yo in your project.

    Advice to ManagementAdvice

    Switch to Agile, and actually listen to your employees...

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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