Fidelity Investments

www.fidelity.com

Fidelity Investments Reviews

Updated January 24, 2015
Updated January 24, 2015
1,998 Reviews
3.6
1,998 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidelity Investments CEO Abby Johnson
Abby Johnson
82 Ratings

Review Highlights

Pros
  • Good work life balance with encouraging co-workers for the most part (in 166 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 210 reviews)


Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    The Fidelity experience was rewarding and provided a constant pace of change in view of market and regulatory shifts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Providence, RI
    Former Employee - Manager in Providence, RI

    I worked at Fidelity Investments full-time (more than 10 years)

    Pros

    Steady investment in technology although slowing
    Competitive environment
    Privately-held
    Long-term view of the business

    Cons

    Downturn in talent including leadership
    Challenged with maintaining culture due to firm size; red tape is burdensome
    Cost conscious; shifting compensation structure

    Advice to ManagementAdvice

    Regain focus on talent recruiting and personal training/development and increase innovation and agility.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Working at Fidelity is just like high school. High turnover rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative Premium Customer Service in Merrimack, NH
    Current Employee - Financial Representative Premium Customer Service in Merrimack, NH

    I have been working at Fidelity Investments full-time (more than an year)

    Pros

    Benefits are slightly above average, just as good as all other big companies.
    They will hire anyone.
    Good Training
    Fidelity is a great place for a customer, great products, customer first culture is awesome.

    Cons

    The office politics are really bad
    Very high turnover rate, highest in the industry
    the computer technology is all over the place
    Fidelity cares way too much about email Surveys.
    Not much promotion from within
    The promotions are like little baby steps and often never include a pay increase

    Advice to ManagementAdvice

    Try to figure out why the employee turn over rate is so excessive
    Please promote employees from within the organization. You insult your current employees when you hire talent from outside the firm.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great benefits and peers, poor judgement when selecting managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premium Financial Service Representative in Jacksonville, FL
    Current Employee - Premium Financial Service Representative in Jacksonville, FL

    I have been working at Fidelity Investments full-time (more than an year)

    Pros

    Great retirement benefits, above average insurance, and generous when it comes to professional training. Very customer focused, which is a pro if you are a customer/client.

    Cons

    My manager loves to over coach you to the point you feel as though you are incompetent. There are others that do the same. This is part of the coddling Fidelity does to their clients. If you are in a service role in a phone site you will be expected to place trades that fall into the complicated and varied internal rules that often defy logic. If a client wants to place a trade and you place it without questioning the client on why and how they are wanting to place it, you will be scrutinized. Fidelity's internal trading and distribution rules imply that all of their clients are idiots and we must save them from themselves. If you miss the opportunity to save the client from their own actions you will be charged an error. They will tell you how easy it is to exceed the quarterly bonus and get a full payout, but it is far from the truth. You have to trade error free, have efficient calls, meet sales lead goals, and have positive client surveys. The entire team has to meet their goals in order to maximize payout. Without significant experience most error free traders don't have efficient calls, because they are spending ten minutes a trade to make sure one of the silly rules isn't being violated. If you receive good surveys then your probably not meeting your lead goals, because despite the belief, not every client wants to be probed for opportunities. I am currently seeking a non-phone based finance job elsewhere.

    Advice to ManagementAdvice

    Choose professionals to manage teams, not just yes men and women that you worked with at previous firms.

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Great benefits package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Fidelity Investments

    Pros

    Profit sharing payouts are great and year-end bonus is nice. Fidelity provides matching 401(k) contributions too.

    Cons

    Average pay for this industry. But when you take into account their total benefits package, Fidelity is above average. Talented people are not properly recognized for their contributions. As with most companies, the most popular people get promoted before the most qualified people.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Private Firm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time (more than 10 years)

    Pros

    Profit Sharing, Health & Dental Insurance (prices have gone up a bit though), Tuition & Fitness Reimbursements, Decent Pay with good performance increases.

    Cons

    Can be long hours depending on your role, group, etc. They'll try to focus on work/life balance but its never what an individual expects especially those who are salaried. If you're hourly though, then one could benefit with OT pay.

    Perceived job promotions, movement, reorganizations are more lateral movements.

    Advice to ManagementAdvice

    Commitment to employees, investing in the future of them long-term rather than short. Turnover can be a bit excessive & in turn relying heavily on contractor work.

    Recommends
    Positive Outlook
  7.  

    reputable company to work for and good overall financial philosphpy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Planning and Guidance Consultant in Dallas, TX
    Current Employee - Planning and Guidance Consultant in Dallas, TX

    I have been working at Fidelity Investments full-time

    Pros

    lots of opportunities
    brand recognition
    great benefits (401k match, profit share)

    Cons

    highly metricized
    larger organizations sometimes loose focus of their people and become too numbers driven

    Advice to ManagementAdvice

    pay more salary before you loose your best to competition

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Very good, but could be great with some improvements.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid-Level Leadership
    Current Employee - Mid-Level Leadership

    I have been working at Fidelity Investments full-time (more than 10 years)

    Pros

    Private ownership and long term investment.
    Strong corporate values that are mostly lived up to
    Fantastic benefits for those that want to make this a life-long career
    Broad businesses to move to many different areas.

    Cons

    Very large size = very large bureaucracy
    Too many leaders with golden parachute of great benefits - should leave but never will and hang on too long. As a result don't aggressively drive change (go with flow is dominant and safest choice that too many make.
    Less meritocracy more, play safe and conservative and survive. Hierarchy more important than ideas.

    Advice to ManagementAdvice

    Address benefits to appeal to newer generations
    Reward risk and constructive, but different input.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidelity Investments

    Pros

    People are super professional and willing to share knowledge. Great teamwork environment.

    Cons

    Commuting into Boston is not easy for me but that's just part of living outside of the city.

    Recommends
  10.  

    Senior Technical Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager in Westlake, TX
    Former Employee - Senior Project Manager in Westlake, TX

    I worked at Fidelity Investments

    Pros

    A great company and with very competitive salary. A very good benefit structure. High percentage 401k match. Very family oriented.

    Cons

    A lot of bureaucratic red tape. Different organization structures. It was difficult to get new ideas or processes moving as many are very set in their ways

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Investment Consultant in Denver, CO
    Current Employee - Investment Consultant in Denver, CO

    I have been working at Fidelity Investments

    Pros

    Great company w/ great benefits.

    Cons

    Nothing poor to say about the company.

    Advice to ManagementAdvice

    Compensate your top talent.

    Recommends
    Positive Outlook
    Approves of CEO

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