Fidelity Investments Reviews

Updated April 16, 2015
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Employee Reviews

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  1. Good culture, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fidelity has a great benefits package and year end bonus based incentives.

    Cons

    salary, slow employee development and growth.

  2. Helpful (3)

    Typical Corporate America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Salt Lake City, UT
    Current Employee - Financial Representative in Salt Lake City, UT

    I have been working at Fidelity Investments full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have great benefits, paid time off, and great training to get licensed for the financial exams. Thy also have some 4 10-hour shifts you can work instead of 5 8-hour shifts.

    Cons

    Moving up in the company is completely up to whether or not your manager likes you. Until you move up you're forced to work in service, at the bottom of the pole. You are also typically required to work weekend and nights starting out. Low pay compared to other financial companies. Only work here if you're ok with sitting at a desk answering phone calls all day.

  3. Helpful (1)

    Ok place to work, but not all its cracked up to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at Fidelity Investments full-time (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    They recruit you with the promise of quick promotion and fast track to a 6 figure income. Its as they promise - atleast in my previous roles. Fantastic 401k matching and PSP. Great benefits, great training. Overall pleasant company to start with if you're new in the industry or ready to retire

    Cons

    Its a machine and you get treated like a replaceable cog. Heavy micromanagement to control output of product (ie what you say to clients) They're like the mcdonalds of financial services - you know what you get, whether good or bad. Working there you're forced to adopt their processes and procedures with exact scripts, very robotic - often times reminds me they want you to be a parrot (ie repeat what they say with greater enthusiasm, then they feed you a cracker like Iago from Aladdin). Management recruits you by promising you a book of business and that its like you running your own business but with fidelity's resources and support. Further from the truth. Once you're in, you always have to continue to generate revenue for the firm. This doesn't lend a good hand towards servicing your existing customers. Good pay, but its a hamster wheel. The moment you stop running, you get slapped.

    Advice to Management

    None - they know exactly what they're doing by churning and burning their employees and clients. Fidelity's reps in the industry have been historically known as transactional - getting their commission and moving on. Management on the surface has changed it so it doesn't seem transactional anymore, but it really is still the case. Dear management, If you want to find and retain good talent, give them free agency and the true ability to interact with clients as a relationship instead of a transactional dollar.

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  5. Helpful (1)

    Been with Fidelity 10+ years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Product Management in Southlake, TX
    Current Employee - Director of Product Management in Southlake, TX

    I have been working at Fidelity Investments full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great People, and technology

    Cons

    Not much in management movement
    Cost cutting out of control, and temporary to make numbers, but spend doubles the following years
    Promotions based on who you know
    Too many politics
    No company to employee loyalty

    Advice to Management

    Pay for performance, value your people

  6. It's getting old now....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Benefits Consultant in Westlake, TX
    Former Employee - Benefits Consultant in Westlake, TX

    I worked at Fidelity Investments full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Wonderful, friendly people to work with.

    Cons

    Everyone is on an abbreviated salary schedule - hispanics and african-americans alike. This is "old money." There is compulsory volunteering activities and people are kept in check by your typical caucasian female managers. While I was there multiple members of minority groups left for higher paying jobs. They will milk you for all your worth.

    Advice to Management

    People know about your salary schedule. It's on the street. Hire wisely.

  7. Great company to work for. Great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate in New York, NY
    Former Employee - Associate in New York, NY

    I worked at Fidelity Investments full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    benefits, profit sharing, privately owned family company, people don't generally leave there

    Cons

    time off policies, overly conservative company

  8. Administrative Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Administrative in Highland Park, IL
    Former Intern - Administrative in Highland Park, IL

    I worked at Fidelity Investments as an intern (less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great training and great culture, the company really spends time with clients.

    Cons

    Hiring process is lengthy, you have many interviews and with different managers and hr

  9. Helpful (1)

    Good opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Westlake, TX
    Current Employee - Financial Analyst in Westlake, TX

    I have been working at Fidelity Investments full-time (more than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great benefits, work life balance.

    Cons

    Salaries aren't all that great.

    Advice to Management

    Adjust salaries to at least keep pace with inflation.

  10. Successful company despite the politics and bureaucracy that is pervasive across the organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Amazing resources
    Comprehensive benefits
    Commitment to excellence

    Cons

    Constant change causes fear and inertia across all levels of the organization
    Slow decision making
    Career opportunities have stalled

  11. Overall positive experience and great place to start working fresh out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Westlake, TX
    Former Employee - Financial Representative in Westlake, TX

    I worked at Fidelity Investments full-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great entry level company with solid training. Almost impossible to fail series 7 / 63 exams with all the help they provide.

    Cons

    Inbound call center. The pay is low. Company knows what you are doing 24/7 with little to no freedom.

    Advice to Management

    Keep doing what you're doing.

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