Fidelity Investments Reviews

Updated June 1, 2015
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3.7
54 Reviews
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Fidelity Investments CEO Abby Johnson
Abby Johnson
2 Ratings

Pros
  • Good work life balance with encouraging co-workers for the most part (in 166 reviews)

  • Great Benefits, Employee friendly, but sometimes overkill with thousands of policies (in 210 reviews)

Cons
  • Company expects all dedication to work with little regard to work/life balance (in 52 reviews)

  • Lot of high level (senior management) politics played in a dirty manner (in 70 reviews)

More Pros and Cons

54 Employee Reviews

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  1. Client-facing role

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Smithfield, RI
    Former Employee - Account Executive in Smithfield, RI

    I worked at Fidelity Investments full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Privately held; long term focus for the business
    - Good comp structure although changing
    - Solid technology

    Cons

    - Firm has become incredibly bureaucratic
    - Undergoing talent drain
    - Innovation has slowed; has difficulty shifting business in current economic environment

    Advice to Management

    Get focused on priorities; too many of them and focused on internal organization.

  2. Regional Investment Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Smithfield, RI
    Current Employee - Anonymous Employee in Smithfield, RI

    I have been working at Fidelity Investments full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Career Advancement and great benefits, approachable management, privately owned.

    Cons

    To many meetings, culture can be stuffy at times, rigid structure.

  3. Fidelity Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Providence, RI
    Current Employee - Senior Product Manager in Providence, RI

    I have been working at Fidelity Investments full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Decent Comp, Great Facilities,

    Cons

    Highly political, cronyism, process driven culture

    Advice to Management

    reward results

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    A great place to work if you can stand projects moving very slowly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Smithfield, RI
    Current Employee - Director in Smithfield, RI

    I have been working at Fidelity Investments full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, competitive salary, lots of diversions in the way of talks by high profile outside speakers, art tours in the building, classes at the gym, etc.. etc. Very nice and intelligent people work at this company and the majority are very committed to the firm. In that way, it is truly refreshing.

    Cons

    Projects move at a snail's pace. A lot of politics three and four ticks down from the CEO. If you like fast paced and challenging, this is not the place for you. If you want to be more than just a small cog in a huge machine, this is not the place for you. If you mind the ever-present feeling that Big Brother is watching everything you do (in and out of work), this is not the place for you.

  6. Helpful (1)

    Good job but people definitely end up working well over 40 hours a week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Smithfield, RI
    Current Employee - Senior Business Analyst in Smithfield, RI

    I have been working at Fidelity Investments full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Lots of opportunities. Nice people.

    Cons

    Long hours and lots of red tape at times

  7. Helpful (3)

    I really hate to say this but the people at the Smithfield, RI campus are not that nice ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Service Representative in Smithfield, RI
    Current Employee - Transaction Service Representative in Smithfield, RI

    I have been working at Fidelity Investments part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    In my role, the work / life balance seems to be good. Nobody bothers you. Very flexible. Corporate seems to be doing a great job.

    Cons

    Training seems to be inconsistant. Nobody seems to be on the same page. The people are not friendly and can be jerks at times, arrogant and cold.

    Advice to Management

    I think the weakest link is the unfriendliness of my coworkers. I am shocked at the coldness of the people I have to spend most of my time with. It is a big dissapointment to me and it shouldn't be like this. I think a great way to improve this would be to implement some team building exercises. You don't have to spend too much time on this. Just something to better connect you with your coworkers. It is hard to dive for a ball in the stands for teamates that don't respect you.

  8. Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Smithfield, RI
    Former Employee - Director in Smithfield, RI

    I worked at Fidelity Investments full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Private ownership, long-term view, trusted brand

    Cons

    Many levels slow decision-making, regulatory environment in FinServ

  9. Helpful (2)

    They used to be a good company but when Abby Johnson took over the employees didn't matter anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Senior QA Engineer in Smithfield, RI
    Former Contractor - Senior QA Engineer in Smithfield, RI

    I worked at Fidelity Investments as a contractor (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    state of the art technology, usually good people to work with

    Cons

    Very political, quite a few prima donnas who are protected by higher managers, some who don't do much all day, worked there for years.

    Advice to Management

    Stop the political machine, focus on good attitudes and good people, then invest in them and their careers. You have lost out on a lot of good people due to these issues. My feeling is prevalent among the workforce. The company has gone downhill, especially since Abby Johnson protected the profit margin over having loyalty to long-time employees around 2008 on....

  10. Helpful (1)

    Be careful relocating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance Director in Providence, RI
    Former Employee - Compliance Director in Providence, RI

    I worked at Fidelity Investments full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good pay and good co workers.

    Cons

    I was hired to help start futures for retail customers as a Compliance Director and was relocated from Buffalo Grove, IL. to Providence, RI. After 18 months Fidelity decided not to go forward with futures for retail customers and was laid off. Prior to accepting the position I asked HR and the senior managers that I interviewed with if there was any chance that starting futures would fall through. They said that was impossible.I jokingly said I don't want to live in a teepee with my son. I left a good position at Prudential, sold my home and moved for what amounted to the biggest mistake of my life.

    Advice to Management

    Stay true to your word. Severance does not help a life that was detroyed by your actions.

  11. Helpful (2)

    Great people hamstrung by a lack of decisive and visible senior leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Smithfield, RI
    Current Employee - Vice President in Smithfield, RI

    I have been working at Fidelity Investments full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Solid pay, decent work-life balance, excellent benefits. The people at Fidelity are smart, friendly and uniformly desire to do the right thing.

    Cons

    Terrible disconnect between senior management and the people below them. Poltiical maneuvering among senior leaders is widespread, a result of C-level unwillingness to set direction clearly or resolve conflicts decisively.

    Company culture is consensus-driven - often from the bottom up in that individuals, groups and teams are left to work things out themselves - and when issues among teams arise that cannot be resolved below the SVP level, they remain unaddressed and left to fester until things get bad enough that someone senior HAS to step in, usually with more fallout than would have been necessary if the problem had been addressed earlier.

    There is a serious blind spot when it comes to recognizing the limits of consensus-building and the fact that leadership by directive is sometimes necessary.

    Advice to Management

    Fidelity does very well in the financial services marketplace, but it would absolutely own that space if it could stop stepping on its own feet. The problem is not how you're communicating to everyone in the organization, it's that you are not leading effectively, and this problem starts with the president of the company. Be visible, be decisive, and set direction - if everything is going to be run by consensus, we don't need you.


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