Fidelity National Financial Reviews

Updated April 8, 2015
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  1. Title Claims Evaluation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Irvine, CA
    Former Employee - Assistant Vice President in Irvine, CA

    I worked at Fidelity National Financial full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The environment was very professional.

    Cons

    Management failed to communicate expectations accurately and that were consistent with published company standards.

    Advice to Management

    Re-open the Western Claims Center.

  2. Helpful (1)

    OK

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Fidelity National Financial

    Approves of CEO
    Approves of CEO

    Pros

    -Work life balance
    -good pay
    -Strong executive management team

    Cons

    -lack of fairness in promotion at mid level
    -good old boys club
    -IT sucks

    Advice to Management

    -Fairness in rewards
    -Encourage innovation
    -Recognize talent

  3. Helpful (2)

    One crazy ride

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Counsel in Omaha, NE
    Former Employee - Claims Counsel in Omaha, NE

    I worked at Fidelity National Financial

    Disapproves of CEO
    Disapproves of CEO

    Pros

    You will get to work for the nation's largest title insurance company, which gives you access to many resources to do your job. The work itself is usually fairly interesting. You are allowed to work pretty much at your own pace and not micromanaged for the most part. The people you work with are nice and interesting. You get your own office, possibly with a window. You will never be bored-- you will always have work to do! There is minimal travel involved, and you will always have advance notice.

    Cons

    They assign too many claims for one person to be able to handle competently in a 40-hr workweek. Or even a 60-hr workweek. There will always be emergency projects thrust upon you by senior management with 1-24 hr deadlines that are super-priority, but never seem to go anywhere. You will receive little feedback about your overall job performance, and probably not get a raise or bonus during your time here. You will have to triage your claims due to the volume and hope nothing falls through the cracks. Can be very stressful.

    Advice to Management

    Please treat your attorneys as professionals and not as mere cogs in the wheel of the corporation. Let us offer feedback on what WE think is working and what is not, and how WE think things might change for the better. Stop changing the entire system every 3 months and reorganizing everything and making us move offices every few months. Don't promise us bonuses that never materialize. Talk to people in the industry to figure out a realistic average claim load. What you are making the attorneys deal with now (both claims and in-house) is simply too much. Things will fall through the cracks and it will harm the company. More reasonable claim loads would make everyone happier and it will be better for the company in the long run! Oh, and keep the people at the local offices that have been there forever and know what they're doing! They are invaluable!

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  5. OK

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Virginia Beach, VA
    Current Employee - Anonymous Employee in Virginia Beach, VA

    I have been working at Fidelity National Financial

    Pros

    Steady work, opportunities for those who excel

    Cons

    Compensation somewhat less than industry standard

  6. There are pro's and con's

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Fidelity National Financial

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good pay at least in my position/ department.
    Solid work even in difficult times depending on your department.
    Decent benefits.
    Cafeteria on site.
    Parking garage.
    Gym.
    River to walk along at lunch.

    Cons

    Unrealistic ideas about getting large complicated pieces of work done in short spaces of time and still meeting quality objectives. Just when you think it could not get any worse, it sure does.

    HR tries to support employees, but ultimately they are understaffed.

    Advice to Management

    It's time to end the good old boy style of management. I'm afraid that proper decisions are not being made and harm is being done to the business because of this. They need to bring objectivity back at the management layer.

  7. Helpful (1)

    Disappointing; frequent layoffs in slow times and no hires in busy times.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Title Examiner in Tampa, FL
    Current Employee - Title Examiner in Tampa, FL

    I have been working at Fidelity National Financial

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Not a bad starting salary if you come from the outside and are needed. Good raises if you are a friend of the manager.

    Cons

    Fidelity's primary objective is to get more for senior management at the expense of the ordinary worker bees. Nickel and dime the employees on benefits, while taking big bonuses for the top.

    Advice to Management

    Treat the employees with more respect.

  8. I had an oportunities to work on very interesting and scalable projects

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Architect in Boston, MA
    Former Employee - Data Architect in Boston, MA

    I worked at Fidelity National Financial

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The work is interesting, big projects, big challenges, opportunities to learn a lot. Cooperation between Business and Tech side, true team work. Business and my latest managemen did support what I did.

    Cons

    Polities on low level and high level. - - - - - - - - - - - - -

    Advice to Management

    Continue to improve process and expense management. The estimates submitted by sum team are not realistic and inflated. - -

  9. Helpful (4)

    It gets worse every year

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Legal Assistant in Jacksonville, FL
    Current Employee - Legal Assistant in Jacksonville, FL

    I have been working at Fidelity National Financial

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Peers and coworkers tend to be helpful and friendly. Lots of perks on campus...car detaling, dry cleaning, Cafeteria, massage, gym all on site.

    Cons

    Its not what you know it who you know. Seniority, hard work and dedication make no difference when promoting.. Are not flexable with family/personal life. No training or set procedures.

    Advice to Management

    Give more praise/rewards to employees who work hard

  10. Helpful (1)

    Horrid. I would never recommend anyone to apply. Every employee is just a number. Management doest not care.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Fidelity National Financial

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Their have a decent benefits package. Cafeteria food was good and a lot of different extra curricular activities on campus to give you the opportunity to meet other employees.

    Cons

    Management is rude and do not care about the growth of employees. A lot of unpaid over time, especially in the accounting department.

    Advice to Management

    Make an attempt to care about your employees growth and development and you will see a dramatic increase in your departments attitude.

  11. Helpful (1)

    Great Bunch of Co-workers

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Jacksonville, FL
    Current Employee - Anonymous Employee in Jacksonville, FL

    I have been working at Fidelity National Financial

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The work can seem overwhelming and complex, but they are continuously building a support system among your co-workers and managers. You can always find someone who is happy to help, even if you don't know that person very well.

    Cons

    There is a lot of work, and you don't get a lot of face to face interaction with people outside the office. At times you can feel that you will never catch up, but those conditions are probably similar with most demanding jobs.

    Advice to Management

    Keep building the support system so the employees feel that they have someone to go to with questions, and so everyone knows that management understands and appreciates the workload.

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Fidelity National Financial incorporation [Global H.O]

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