Fidelity National Information Services Reviews

Pros

Good benefits
Advancement Opportunities
Somewhat flexible schedules

Cons

Low salary
Lack of work/life balance
Lack of process
No bonuses or other incentives for non-management level employees

Advice to Senior Management

Start profit sharing program to keep employees happy

Pros

Supportive Management Team
Ability to grow professionally
Work/life balance

Cons

Reduction in Force due to recent FIS/Metavante Merger
Sr. Management not in tune with the general workforce
Actions do not match words

Advice to Senior Management

Make your actions match your words.

Pros

The operational folks have been there a long time and do strive to education and share knowledge. Also, there is moderate work/life balance.

Cons

New market expansion was always a hot topic, but resources were never allocated to effectively evaluate and pursue new opportunities. In addition, top management lacked a clear and focused long term strategic direction. Goals and strategy changed quarterly - like a fish out of water - one quarter we flopped one way, and the next quarter we flopped in a new direction.

Advice to Senior Management

Develop strong, clear and focused long term strategic goals and then work to implement them. Stability in an organization goes a long way.

Pros

Big company - has the wherewithal to handle a down economy.

Cons

Too many mergers bringing in competing technologies leading to more political struggles than technical merits.

Advice to Senior Management

Reduce the head-quarters mentality and empower the local teams to be more creative. Encourage lateral movement to improve breadth of knowledge for employees

Pros

Some of the people there are nice.

Cons

Personal favorites played by management gets only certain people promoted.
Constant layoffs with management getting bonuses.
Outsourcing to India

Advice to Senior Management

Take a little time to show ALL your employees the respect they deserve. You've got a ton of people there doing nothing that are getting paid good money so I suggest you look closer at the work level.

Pros

You get a paycheck every other week.

Cons

You can't use the rest room whenever you need to go. The eBanking product you are supporting is completely obsolete and highly flawed/unreliable. The job is very frustrating and turn over rate is extremely high.

Advice to Senior Management

Find another job.

Pros

The pay is excellent, flexible working schedule with the ability to work from home

Cons

Very lean workforce, so there is a lot to do with not that many people to do it. Communication from senior management about changes is limited.

Advice to Senior Management

Please try and look at your employees as more than synergy numbers that need to be eliminated so you can justify selling FIS to the next highest bidder

Pros

This is a large global company with a lot of potential. Customer base is solid and revenue stream should be in good shape.

Cons

There is a significant cultural difference between Metavante and FIS. FIS is too, too siloed to the point where their managers will turn away business just to protect their turf and interests. There is very little efficiency in operations with duplication in every sphere. FIS folks are all about themselves. There is very little thought given to the company, customers and employees. Their idea of growth is to buy a company and cut costs (aka people) to meet their margin requirements.

With the CEO, CFO, CIO, and business heads now from Metavante one can only hope for better days. It should only be a matter of time before the Metavante culture sweeps in!

Advice to Senior Management

Bring in the Metavante culture sooner rather than later and get rid of senior management that gets in the way of those changes

Pros

Flex time is great. Decent pay, although no raise in 2008, yet Management got bonuses.

Cons

With all the mergers and products, the company seems too top heavy. How much bigger can it get before the customer suffers. I understand the business model of offering many services, but what is next........ offering coffee catering services ?

There is a disparity between those that can work remotely and those that cannot. Ssome Managers are more flexible than others.

The company touts how green they are, yet requires many employees to drive into the office "to be seen", and burning fossil fuels to get there. I bet the carbon foot print is bigger for that, than the paper being saved by the company.

Advice to Senior Management

We need a central database of all applications/services, and contacts for each. Sometimes it is hard to know who works in what application / division.

Pros

Imagine it's different throughout the company, but the team I worked with was great. I've never worked with a better group of people. The technology is outdated, but it works.

Cons

Not challenging, no opportunity to learn new skills. Outdated technology. Upgrading some things would help though it's not necessary to jump on every latest technology bandwagon.

Advice to Senior Management

Look into ways new technology can improve and increase operational efficiency in order to reap greater profits.