Fidelity National Information Services Reviews

Pros

Like the flexible work schedule

Cons

No raise for 2 years and benefits rates have been increased

Advice to Senior Management

Bonuses for good work done. Take into consideration that with no increases and increased benefit rates employees are going in the hole.

Pros

Former Metavante employee now under FIS. only pro is flexible work environment.

Cons

Employees with under 5 years service, 2 weeks vacation. They refuse to give credit for years of related experience, which in my case meant a loss of 1 week vacation when merger with Metavante was final. no pay increases in 2009.

Advice to Senior Management

look up the phrase 'straight talk' in the dictionary. Management at all levels flat out lie to employees especially when it comes to raises and promotions.

Pros

FIS is fairly flexible with work hours and location. Working remotely (i.e. from home) is tolerated even if an office is nearby. There's very little micro-management, so it's a good place to work for someone self-motivated.

Cons

Communication is difficult at best, and done mostly via e-mail and conference calls. Everyone's heads down trying to meet deadlines and resource utilization, so no one knows what others are doing or if there's an easier, more efficient way to accomplish the goal.

Advice to Senior Management

All resources are not created equal. Learn to evaluate strengths and weaknesses of resources, and utilize/compensate appropriately. Rationalize product mix to serve client needs. Get over legacy companies/products and obsolete redundant products.

Pros

allows you to be a part of solutions/troubleshooting which makes learning easy.
There are so many different areas in the company, it would not be difficult to find your particular niche.

Cons

because of the hydra like nature of the companies areas, it's difficult to coordinate and communicate between different departments. lack of praise and personalized positive reinforcement.

Advice to Senior Management

Promote communication across different departments and areas. recognize achievements of employees and respect each persons role in the processes of day to day business.

Pros

You get to work with some pretty good people. I've learned a lot since starting there. They work with you when it comes to time off and going to school. I've worked in worse places and can say for just starting out it's a good place to start out.

Cons

There's no communication. Each department act like they are their own company and that they're the most important. The can also be a little backstabbing. Sometimes you wonder what upper management is thinking. Its like they care more about looking good than they do the products the company sells. The lack of a raise in the past two years is a big downer also.

Advice to Senior Management

Promote communication and listen to your employees. They're the ones in the trenches and can give you a lot of insight. Help everyone understand they are part of a larger picture and should work toward the same goals.

Pros

FIS is a wonderful place to grow and learn, and generally the teams you will work with are full of great people. There is plenty of opportunity to grow your own knowledge, gain experience outside of your core competencies, and it is not difficult to become a core team member/star player who gets good recognition by management at all levels if you are willing to apply yourself and use common sense.

Cons

Different groups have wildly different strategies, work environments and policies; you may have to move around the company to find a good fit. Acquisitions have been allowed to run as stand-alone groups too often, and they tend to keep the "us/them" mentality, creating a lot of politics and mixed agendas. They run lean on staff, and that can leave you in the hot seat for lots of long days/weeks depending on your job role. Management also tends to continue to leverage star players, working them to death, rather than dealing with the team members who are not pulling their weight and replacing them with employees who do.

Advice to Senior Management

Create synergies between EVPs and GMs in terms of business direction and goals. Require internal groups to work close together as a team, and put a halt to one group treating another group like a vendor. Too much is about individual group billable hours, and each group has a different set of objectives/goals that are seldom compatible. This leaves groups leveraging relationships to create "secret projects" or working everything through management escalations.

Pros

A lot of the people that I worked on daily basis at FIS were great - I learned a good deal from them, and a number of my former colleagues contacted me to offer personal references for me after I was canned.

Cons

After about a year of service, they terminated my employment with absolutely no notice - one morning someone from HR asked me to come into a room, a guy on speakerphone told me I was being let go, then I was asked to clean out my desk and leave. This was after had I received excellent performance reviews, was well-liked by my coworkers, and put in a lot of extra hours over the previous year. ... I would recommend that candidates for jobs at this company approach any offer VERY cautiously, and know that you could lose your "permanent" job at any moment - with absolutely no notice - regardless of your skills, performance, or tenure.

Advice to Senior Management

Dear senior management: If you would treat your employees better, you could improve morale and productivity.

Pros

Make sure you get a good salary up-front and don't expect a raise

Cons

Horrible management, everyone is in it for themselves atmosphere. No career path or goals. No raises and if you do get one, it's extremely minimal. Its just a mixing and mushing of people. I really do believe it is as bad as it gets in terms of having a long career with a company.

Advice to Senior Management

The definition of lunacy is doing the same thing and expecting a different result. If you keep doing what you are currently doing, this place will continue to be a revolving door.

Pros

There's absolutely nothing good about working there but the so-so paycheck.

Cons

Poor management all the way to the top of the company. Doesn't take care of employees. Concerned only with monetary gain.

Advice to Senior Management

Report threats and mismanagement by higher ups.

Pros

Fairly laid back
Management is hands-off

Cons

I worked in the Toronto office, which came along for the ride when FIS bought Sanchez Computer Associates way back when, so my experience may not be typical of this fairly large company. The main problem I experienced was that if you worked on the IT side, you didn't get any respect from the rest of the company, especially senior management. Management had this strange notion where if a developer leaves, he can be easily replaced with another off the street and the team can just carry on without missing a step. That's foolish to say the least, yet time and again key technical people would leave the company and they did nothing to improve the situation. Just another programmer, right? It was no wonder that clients were steadily moving to their competitors.

Advice to Senior Management

Retaining the people who understand the software and systems is supposed to be a priority. Developers are not mere cogs in a machine that can be swapped in and out at will.