Glassdoor is your free inside look at Fidelity National Information Services reviews and ratings — including employee satisfaction and approval rating for Fidelity National Information Services CEO Frank R. Martire. All 146 reviews posted anonymously by Fidelity National Information Services employees.
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Frank R. Martire
Current Employee – been working at Fidelity National Information Services
Pros – Former Metavante employee now under FIS. only pro is flexible work environment.
Cons – Employees with under 5 years service, 2 weeks vacation. They refuse to give credit for years of related experience, which in my case meant a loss of 1 week vacation when merger with Metavante was final. no pay increases in 2009.
Advice to Senior Management – look up the phrase 'straight talk' in the dictionary. Management at all levels flat out lie to employees especially when it comes to raises and promotions.
No, I would not recommend this company to a friend
2009-12-02 16:04 PST
1 person found this helpful
Current Employee – been working at Fidelity National Information Services
Pros – FIS is a wonderful place to grow and learn, and generally the teams you will work with are full of great people. There is plenty of opportunity to grow your own knowledge, gain experience outside of your core competencies, and it is not difficult to become a core team member/star player who gets good recognition by management at all levels if you are willing to apply yourself and use common sense.
Cons – Different groups have wildly different strategies, work environments and policies; you may have to move around the company to find a good fit. Acquisitions have been allowed to run as stand-alone groups too often, and they tend to keep the "us/them" mentality, creating a lot of politics and mixed agendas. They run lean on staff, and that can leave you in the hot seat for lots of long days/weeks depending on your job role. Management also tends to continue to leverage star players, working them to death, rather than dealing with the team members who are not pulling their weight and replacing them with employees who do.
Advice to Senior Management – Create synergies between EVPs and GMs in terms of business direction and goals. Require internal groups to work close together as a team, and put a halt to one group treating another group like a vendor. Too much is about individual group billable hours, and each group has a different set of objectives/goals that are seldom compatible. This leaves groups leveraging relationships to create "secret projects" or working everything through management escalations.
Yes, I would recommend this company to a friend
2009-10-08 08:54 PDT
2 people found this helpful
Former Employee – worked at Fidelity National Information Services
Pros – A lot of the people that I worked on daily basis at FIS were great - I learned a good deal from them, and a number of my former colleagues contacted me to offer personal references for me after I was canned.
Cons – After about a year of service, they terminated my employment with absolutely no notice - one morning someone from HR asked me to come into a room, a guy on speakerphone told me I was being let go, then I was asked to clean out my desk and leave. This was after had I received excellent performance reviews, was well-liked by my coworkers, and put in a lot of extra hours over the previous year. ... I would recommend that candidates for jobs at this company approach any offer VERY cautiously, and know that you could lose your "permanent" job at any moment - with absolutely no notice - regardless of your skills, performance, or tenure.
Advice to Senior Management – Dear senior management: If you would treat your employees better, you could improve morale and productivity.
No, I would not recommend this company to a friend
2009-09-10 17:01 PDT
1 person found this helpful
Former Employee – worked at Fidelity National Information Services
Pros – There's absolutely nothing good about working there but the so-so paycheck.
Cons – Poor management all the way to the top of the company. Doesn't take care of employees. Concerned only with monetary gain.
Advice to Senior Management – Report threats and mismanagement by higher ups.
No, I would not recommend this company to a friend
2009-07-10 14:45 PDT
1 person found this helpful
Former Employee – worked at Fidelity National Information Services
Pros – The company has many different solutions and this affords a person the opportunity to transfer to a division that better suits their geographic and/or career aspirctaion needs over time
Cons – There is no "one" company. It is a conferedation of many companies with many individual fiefdoms making it difficult to accomplish anything that needs to span more than your particular division. For technical personnel, this is less of an issue since they are focused on supporting a product(s) within the division they were hired in to. For sales people with large accounts, it can be a real challenge.
Advice to Senior Management – Take the time to consider the inefficiency of overlapping solutions and more activley cull the products that have little future value and will turn from cows to dogs before you can sell them for a good price. It cots money of course to retire products and the people associated with them, but in the long run, it's worth the investment.
No, I would not recommend this company to a friend
2009-05-15 05:25 PDT
Former Employee – worked at Fidelity National Information Services
Pros – Good people as well as easy to learn work. The pay is pretty competitive and the hours are not strenuous.
Cons – Work can become pretty monotonous, not many different tasks from day to day
Advice to Senior Management – Maybe change things up every once in a while for all the employees, have them assigned to a different department for the day.
2009-04-28 15:59 PDT
2 people found this helpful
Former Employee – worked at Fidelity National Information Services
Pros – There are no positive reasons.
Cons – Long hours, no recognition that you are doing a good job, no budget to execute mandated projects, group level executives and up have no idea how to lead technical teams - they are only interested in who to blame when something goes wrong and they'll take all the credit when things go right.
Advice to Senior Management – Talk to your direct reports and find out their ideas on how to make improvements. Don't just cut people randomly to save a few bucks, the remaining staff will be less loyal and the skilled people will leave on their own for better companies. Lee Kennedy has no clue how the rank and file feel about the company since he's too busy taking big bonuses at the same time people are getting let go and he's too busy buying more wineries.
No, I would not recommend this company to a friend
2009-05-05 08:21 PDT
Former Employee – worked at Fidelity National Information Services
Pros – The opportunity to get experience in varyies areas of banking.
Cons – Very large organization but not alot of structure to understand who does what arcoss the board.
Advice to Senior Management – Understand overall employee needs not just on a division bases.
2009-04-07 09:04 PDT
1 person found this helpful
Current Employee – been working at Fidelity National Information Services
Pros – The work and the applications are good quality and interesting to work on., the lower level team leads and management are supportive. The benefits are good with a 50% match for 401 k and a Employee Stock program that is good. Dependign on the manager, there is usually a good working environment.
Cons – Wage freeze for the last 2 years, little chance to advance a career. Wage stagnation and little chance to interface with management. The company seems to be more focused on growth through acquisition and seems to move to the next target without maximizing the new assetts, and has not been very affective in organic growth. There seems to be a lot of potential left on the table.
Advice to Senior Management – Take care of your knowledge base or you will have a difficult time meeting customer requirements.
No, I would not recommend this company to a friend
2009-04-06 12:32 PDT
2 people found this helpful
Current Employee – been working at Fidelity National Information Services
Pros – The job was techncially rewarding and challenging. The people are very good to work with.
Cons – They do not invest in technology, their benefists are substandard.
Advice to Senior Management – Your people are best resource, appreciate and reward them
No, I would not recommend this company to a friend
2009-03-28 11:17 PDT
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