Work in HR or Recruiting?
Fidelity National Information Services
2.7 of 5 146 reviews
www.fisglobal.com Jacksonville, FL 5000+ Employees
Work in HR? Complete Your Profile

Fidelity National Information Services Reviews

Updated Apr 23, 2013

Be The First To
Add Photos

All Employees Current Employees Only

2.7 146 reviews

                             

50% Approve of the CEO

Fidelity National Information Services President and CEO Frank R. Martire

Frank R. Martire

(42 ratings)

38% of employees recommend this company to a friend
146 employee reviews
Relevance Date Rating
in
  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Milwaukee, WI

Current Employee – been working at Fidelity National Information Services

ProsFormer Metavante employee now under FIS. only pro is flexible work environment.

ConsEmployees with under 5 years service, 2 weeks vacation. They refuse to give credit for years of related experience, which in my case meant a loss of 1 week vacation when merger with Metavante was final. no pay increases in 2009.

Advice to Senior Managementlook up the phrase 'straight talk' in the dictionary. Management at all levels flat out lie to employees especially when it comes to raises and promotions.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Current Employee – been working at Fidelity National Information Services

ProsFIS is a wonderful place to grow and learn, and generally the teams you will work with are full of great people. There is plenty of opportunity to grow your own knowledge, gain experience outside of your core competencies, and it is not difficult to become a core team member/star player who gets good recognition by management at all levels if you are willing to apply yourself and use common sense.

ConsDifferent groups have wildly different strategies, work environments and policies; you may have to move around the company to find a good fit. Acquisitions have been allowed to run as stand-alone groups too often, and they tend to keep the "us/them" mentality, creating a lot of politics and mixed agendas. They run lean on staff, and that can leave you in the hot seat for lots of long days/weeks depending on your job role. Management also tends to continue to leverage star players, working them to death, rather than dealing with the team members who are not pulling their weight and replacing them with employees who do.

Advice to Senior ManagementCreate synergies between EVPs and GMs in terms of business direction and goals. Require internal groups to work close together as a team, and put a halt to one group treating another group like a vendor. Too much is about individual group billable hours, and each group has a different set of objectives/goals that are seldom compatible. This leaves groups leveraging relationships to create "secret projects" or working everything through management escalations.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Former Employee – worked at Fidelity National Information Services

ProsA lot of the people that I worked on daily basis at FIS were great - I learned a good deal from them, and a number of my former colleagues contacted me to offer personal references for me after I was canned.

ConsAfter about a year of service, they terminated my employment with absolutely no notice - one morning someone from HR asked me to come into a room, a guy on speakerphone told me I was being let go, then I was asked to clean out my desk and leave. This was after had I received excellent performance reviews, was well-liked by my coworkers, and put in a lot of extra hours over the previous year. ... I would recommend that candidates for jobs at this company approach any offer VERY cautiously, and know that you could lose your "permanent" job at any moment - with absolutely no notice - regardless of your skills, performance, or tenure.

Advice to Senior ManagementDear senior management: If you would treat your employees better, you could improve morale and productivity.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Little Rock, AR

Former Employee – worked at Fidelity National Information Services

ProsThere's absolutely nothing good about working there but the so-so paycheck.

ConsPoor management all the way to the top of the company. Doesn't take care of employees. Concerned only with monetary gain.

Advice to Senior ManagementReport threats and mismanagement by higher ups.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

New York, NY

Former Employee – worked at Fidelity National Information Services

ProsThe company has many different solutions and this affords a person the opportunity to transfer to a division that better suits their geographic and/or career aspirctaion needs over time

ConsThere is no "one" company. It is a conferedation of many companies with many individual fiefdoms making it difficult to accomplish anything that needs to span more than your particular division. For technical personnel, this is less of an issue since they are focused on supporting a product(s) within the division they were hired in to. For sales people with large accounts, it can be a real challenge.

Advice to Senior ManagementTake the time to consider the inefficiency of overlapping solutions and more activley cull the products that have little future value and will turn from cows to dogs before you can sell them for a good price. It cots money of course to retire products and the people associated with them, but in the long run, it's worth the investment.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         

 

Alpharetta, GA

Former Employee – worked at Fidelity National Information Services

ProsGood people as well as easy to learn work. The pay is pretty competitive and the hours are not strenuous.

ConsWork can become pretty monotonous, not many different tasks from day to day

Advice to Senior ManagementMaybe change things up every once in a while for all the employees, have them assigned to a different department for the day.

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Former Employee – worked at Fidelity National Information Services

ProsThere are no positive reasons.

ConsLong hours, no recognition that you are doing a good job, no budget to execute mandated projects, group level executives and up have no idea how to lead technical teams - they are only interested in who to blame when something goes wrong and they'll take all the credit when things go right.

Advice to Senior ManagementTalk to your direct reports and find out their ideas on how to make improvements. Don't just cut people randomly to save a few bucks, the remaining staff will be less loyal and the skilled people will leave on their own for better companies. Lee Kennedy has no clue how the rank and file feel about the company since he's too busy taking big bonuses at the same time people are getting let go and he's too busy buying more wineries.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         

 

Toledo, OH

Former Employee – worked at Fidelity National Information Services

ProsThe opportunity to get experience in varyies areas of banking.

ConsVery large organization but not alot of structure to understand who does what arcoss the board.

Advice to Senior ManagementUnderstand overall employee needs not just on a division bases.

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Little Rock, AR

Current Employee – been working at Fidelity National Information Services

ProsThe work and the applications are good quality and interesting to work on., the lower level team leads and management are supportive. The benefits are good with a 50% match for 401 k and a Employee Stock program that is good. Dependign on the manager, there is usually a good working environment.

ConsWage freeze for the last 2 years, little chance to advance a career. Wage stagnation and little chance to interface with management. The company seems to be more focused on growth through acquisition and seems to move to the next target without maximizing the new assetts, and has not been very affective in organic growth. There seems to be a lot of potential left on the table.

Advice to Senior ManagementTake care of your knowledge base or you will have a difficult time meeting customer requirements.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review

  • Senior Management
         
  • Comp & Benefits
         
  • Work/Life Balance
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Little Rock, AR

Current Employee – been working at Fidelity National Information Services

ProsThe job was techncially rewarding and challenging. The people are very good to work with.

ConsThey do not invest in technology, their benefists are substandard.

Advice to Senior ManagementYour people are best resource, appreciate and reward them

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Flag Review
5160 of 146 Reviews RSS Feed embed Embed

Worked for Fidelity National Information Services? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Your response will be removed from the review – this cannot be undone.