Fidelity National Information Services Reviews
Updated Jan 29, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 89 ratings Employees say it's "OK" |
CEO Rating
Based on 11 ratings
President and CEO |
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Pros
Interdepartmental cooperation - a team environment
Cons
Overall it was a high stress environment.
Advice to Senior Management
Deadlines need to be practical.
Pros
Very friendly and enjoyable atmosphere. No complaints from management if you want to work from home.
Cons
The reverted the dress code back to strict business casual, it reminds me of the 80s.
The metavante side of the company is treated very poorly.
1 change per week really hinders trying to get your work done.
Benifits get worse every year.
You can't get answers from people about how to go about getting something done.
Advice to Senior Management
Metavante shouldn't be treated like a second hand company.
Pros
FIS is a large, well known company within the industry. The ability to work remote is also a perk for working at FIS.
Cons
There is little or no room for advancement. There is a huge disconnect between upper management and field reps. resulting in large turn over.
Advice to Senior Management
There needs to be less disconnect between upper management and field reps. A little more support on the local level would also be beneficial.
Pros
large capacity, learning opportunity, and big company skill
Cons
overloadd, poor benefits. cut cost, cut cost all the time regardless the consquence
Advice to Senior Management
be flexible and open mind
Pros
Competitive compensation
Most co workers friendly
Plenty to do
Allow telecommuting for some
Cons
Not enough time to complete assignments
Lack of teamwork
Lack of meaningful career paths
Limited benefit choices
Advice to Senior Management
Put action behind the "we value FNIS employees"
Spread the wealth
Pros
Most areas are expanding, so it is good for you if you are in these areas. You'll probably be able to keep your job, if you keep your nose clean.
Cons
Unstable work opportunities. Unless you're in a stable or expanding area of responsibilities, look for a transfer to another area which is growing. For the most part, You have to do it yourself, rather than being offered.
Advice to Senior Management
More emphasis on solid employee programs that help financially, medically. It seems current emphasis is on high profile employee recognition, charities and solicitations, and social "get to know each other" events that mostly benefits administrators, and not the common knowledge worker.
Pros
Compensation very competitive at the time. Good benefits, and recognition shown when you do a good job. Was given the chance to change position when asked.
Cons
a lot of politics at play as well, which you have to watch out for. It was disappointing over time to see people get promoted to key positions because of their political manoeuvres rather than ability.
Advice to Senior Management
Generally a good place to work, but a lot of politics at play as well, which you have to watch out for. It was disappointing over time to see people get promoted to key positions because of their political manoeuvres rather than ability.
Pros
The people were very nice, there was regular feedback, the dress code was casual, and the floor supervisors were very accessible.
Cons
The pay was lower, there was no sense of there being advancement opportunities, and it could be a very high stress job, especially in the holiday season.
Advice to Senior Management
Not a lot of advice to provide, I was there a while and then moved on to a career in a different company.
Pros
Decent pay
Some benefits are ok -- they have a pretty decent stock matching plan that offers quarterly bonuses after a year, bonus level based on yrs of service
Cons
Rest of benefits are poor at best -- all based on yrs of service, can't purchase extra vacation
Some buildings/equipment really outdated
have to keep banking hours, little flexibility
Advice to Senior Management
Offering more flexibility to employees to work at home if needed would improve things, esp for positions that are critical to the company
Improved benefits as far as paid time off would be nice.
Pros
Not likely to lose my job.
Some attempts by middle management to improve work situation.
A fair amount of autonomy in my job.
Cons
No teamwork or sharing within the company.
No effort to improve working conditions for satellite divisions.
Incredible inequity between old FIS and new employees acquired in takeover.
Terrible top management. Absolutely no idea what is happening in the company. Their only motivation seems to be in maximizing personal gain. No loyalty to what is largely a hard-working employee base.
Advice to Senior Management
Take 10% of compensation from anyone earning more than $150,000.00 and use it for merit raises and benefits for those earning less than that.
Understand that your penny pinching approach to salaries and hiring is affecting the service that is being provided to customers, despite the best effort of your employees.
Reduce at least two levels of midlevel management across the board. Fire anyone who does not understand what his division is doing.
Add a non-management employee to the board of directors to represent the interests of employees.
Bring in independent advisers who are not members of another board of directors to point out serious and obvious flaws in the way the company is being run.
