Fidelity National Information Services Reviews

Former Employee – worked at Fidelity National Information Services full-time for more than 3 years

Pros – Senior management has the stuff together and are on the ball. After the Metavante acquisition there was some fair amount of political in-fighting, but most of the bad eggs are gone and the company is back, more or less, to where it was prior from a political perspective: pretty good overall considering the size of the company.

It does everything in the payments industry so there is always a fit for good talent.

Cons – Big company and as a big company it moves VERY slowly. If entrepreneurial speed and quick product releases are your thing then this isn't the company for you. As is the case with many large companies, it has bled a lot of the talent that made the individual businesses it acquired successful. Salaries are fair, but a little low and this contributes to talent leaving.

Advice to Senior Management – Two things: 1) Figure out a way to acquire and keep top talent. 2) Speed up the works. Move more like a smaller company.

Yes, I would recommend this company to a friend

Current Employee – been working at Fidelity National Information Services full-time for more than 3 years

Pros – Cafeteria on site, health benefits, take home laptop, awesome employee appreciation week

Cons – Not work-life friendly unless you're an executive, poor raises, poor salary, difficult to advance

Advice to Senior Management – Remain flexible with employees, and allow advancement beyond who a person knows rather WHAT they know.

No, I would not recommend this company to a friend

Former Employee – worked at Fidelity National Information Services full-time for more than a year

Pros – Work-life balance was very fair.

Cons – Turnover of employees was very quick.

Advice to Senior Management – Strategies to leverage business units should be well-thought about and discussed with business unit managers before any implementation to receive constructive feedback for its effectiveness.

Current Employee – been working at Fidelity National Information Services full-time for more than a year

Pros – Decent salary for the work. Cafeteria on site. Opportunity to move/advance within company.

Cons – Stingy with Incentives and bonuses,

Advice to Senior Management – Change bonus/incentive structure. Currently bonus/incentive consist of being allowed to participate in a drawing for prizes. Cash incentives based on performance would be better.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Fidelity National Information Services full-time for more than a year

Pros – Always growing through acquisitions - Financial strength

Cons – Too many different processes with each team. No loyalty when budget cuts happen each year. Below average benefits.

Advice to Senior Management – Limit knee jerk reactions when making budget cuts. First and only choce always seems to be to release people, regardless of whether they have doing their jobs well.

No, I would not recommend this company to a friend

Current Employee – been working at Fidelity National Information Services full-time for more than 7 years

Pros – Co-workers are friendly and helpful. Some of the employee perks are great, like the fitness center, Ford auto purchase discount, area merchant discounts.

Cons – There is a very bad lacking of communication within the different departments. They will work you until you drop, with no recognition of work well done or for the extra hours you put in to make sure things run as smooth as possible. The I want it yesterday mentality, everything is alway a rush, but takes weeks to implement in to production.

Advice to Senior Management – Communicate with your team and other departments that any changes may affect. Thoroughly test proposed changes before implementing them into production for errors and possible breakage of other apps and processes.

No, I would not recommend this company to a friend

Current Employee – been working at Fidelity National Information Services full-time for more than 7 years

Pros – ability to telecommute. For the most part the people are nice.

Cons – No career progression possible.

Managers do not communicate with their employees.

Management plans rollouts and determines product choices. Technical staff are rarely given the opportunity to plan product rollouts.

Low pay. Horrilble raises. No bonuses. Health care plan gets worse each year.

Company is cheap. There is no test environment. There is virtually no training.

Lazy, stupid people are handed senior titles and kept and rewarded for years. Management forces the technical people to carry the lazy, stupid people for years. Management is fully aware they can't do the work, but instead of addressing the issue by putting pressure on them to work or firing them they just make their coworkers do their work for them. The technical people are then forced to do all the grunt work in addition to the more complex work.

The workload is not balanced. Some people work their asses off while others do virtually nothing.

Advice to Senior Management – Tech screen applicants and don't hire non-technical people for IT positions. Reward your performers with decent raises and bonuses and don't reward the lazy slackers. Fire non-performers. Invest in a test environment so production is not your test environment. Invest in training so your people are current on the latest technology. Stop saying you value employees and start showing you value employees by rewarding them and recognizing them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Fidelity National Information Services full-time for more than a year

Pros – The income potential was good. I learned a lot about myself.

Cons – Management had a "club" mentality. You are either in or your not. This decision has no bearing on what you bring to the table work wise. Not a lot of team work within the departments made it hard to do the job.

Advice to Senior Management – Provide proper training and set realistic goals for employees. Value your staff. In other words don't belittle and make fun of staff in front of co-workers.

No, I would not recommend this company to a friend

Current Employee – been working at Fidelity National Information Services full-time for more than 10 years

Pros – Health insurance & 401k is competitive.
Many departments offer flex-time.

Cons – Senior management grossly compensated to the detriment of the employees.
Career advancement nearly non-existent.
No incentive to perform above and beyond. Bonuses do not exist for the rank and file, and you are lucky to be acknowledged.
Culture of risk adversity to a fault. Innovative people need not apply at FIS!

Advice to Senior Management – Frank Matire has been compensated $68.6 million from 2009 - 2012. Unless he's the Steve Jobs of mobile payments, this is way out of line for a $10.5b company. Where is the proof that he and his cronies have added any 'alpha' to the bottom line? Sure, the EPS is up along with the stock price, but that is a product of being in the right industry at the right time, and exploiting employees through endless cost cutting.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Fidelity National Information Services full-time for more than 10 years

Pros – There are some nice people and the pay is decent.

Cons – If you want know what hell is like, work at FIS. They will suck out your soul, work you to death, and never say thank you. Nothing you do is ever enough. They don't invest in people or new products. The management team is becoming a bunch of blowhard empty suits, who care more about making themselves look good than the employees...or even the bottom line.

Advice to Senior Management – Lose the empty suits and get some real management. Stop trying to leverage everything across the entire organization. You can grow quicker if you let the business units operate somewhat independently rather than forcing everyone to share the same resources. Stop being so cheap and invest in resources rather than continuing to cut headcount everytime you have a bad quarter. Build some new products instead of just buying new companies everytime you need to muddy the waters to hide how bad the company is really performing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company