Fidessa Reviews

Updated April 13, 2015
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3.1
95 Reviews
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Fidessa CEO Chris Aspinwall
Chris Aspinwall
50 Ratings

Pros
  • Work/life balance is quite reasonable, although this benefit has been losing ground (in 13 reviews)

  • Great people, working environment and work/life balance (in 11 reviews)

Cons
  • middle management can be childish in sales; you must suck up to the right people (in 6 reviews)

  • senior management can be totally clueless about what's actually going on (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Good company, good people, demanding clients, fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidessa full-time (more than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people who work at Fidessa are for the most part hard working and well-motivated, and make working at the company a real joy. The work itself is demanding, especially in terms of meeting client requests, but this is definitely offset by working in such a collaborative environment.

    Cons

    Fidessa is getting back into growth mode, and that transition is causing some pains around the structure and people’s roles and responsibilities, but those pains should be resolved over time.

    Advice to Management

    Be willing to take on more risk. Fidessa appears to be well placed to grow rapidly these next few years if we take some chances.

  2. Past Employment Company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fidessa

    Pros

    This is an excellent company.

    Cons

    I cannot write anything non-supportive about this company

  3. Overall Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in New York, NY
    Current Employee - Product Manager in New York, NY

    I have been working at Fidessa

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall the company is very good to work for. Salary is competetive and they have very pro employee benefits. The company is very stable with a great product suite that is well received by the marketplace and considered to be best of breed.

    Cons

    There seems to be a lack of consistency in how policies are applied and enforced across various departments and decision making at the management level is often slow and disjointed when looking at the companies' core mission and strategic objectives. There is also no official work from home policy and the company frowns upon it. Senior Management also does not always lead by example or follow their own rules.

    Advice to Management

    Afford employees the opportunity to work from home and have more flexible hours when in the office. Also ensure that policies are being followed firm wide and that managers are subject to them as well. Lastly, ensure that the strategy is followed and is not just lip service.

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  5. Helpful (1)

    Really nice people who are very overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support
    Former Employee - Support

    I worked at Fidessa

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Solid compensation and benefits. Lots of opportunities to make friends within the company and go out for drinks. Recently they set up a lounge, and there is reasonable effort being made at senior levels to improve work/life balance.

    Cons

    Unfortunately the improved work/life balance is not applied equally to Support. The constant barrage of issues to deal with makes it difficult for things to be done carefully, or for people to share knowledge, or improve processes.

    Advice to Management

    Develop better information sharing within teams. Hire enough people for support, so people aren't constantly overworked. Become comfortable/ put processes in place that allow support to say 'no' to unreasonable client requests.

  6. Helpful (2)

    Great place to work if at the headquaters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Specialist in New York, NY
    Former Employee - Systems Specialist in New York, NY

    I worked at Fidessa full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I worked at Fidessa and it was a nice place to work. They had a great benefits packaged, there was quality of life, and some problems were interesting

    Cons

    The training period was way too long and repetitive. Also some of the customers asked for non-sense and even thought working at the headquarters was great, being on-site was a nightmare.

    Advice to Management

    Make sure that working conditions on-site are acceptable and clearly indicate customer that we are Fidessa's employees and not the client's to avoid misunderstandings.

  7. A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Fidessa full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good learning opportunities for the business of equity and derivatives training. Fairly good work/life balance. Excellent benefits, including health insurance, vacation, etc.

    Cons

    The U.S. division is in transition, though it's not clear to employees where they're going (other than to be more lean). There have been many lay-offs, especially of well-tenured personnel. The HR process for evaluating employees was completely overhauled, but then the HR person who championed this change was laid off. Very strange message to employees. Beware of promotions to low-middle management, as it may ultimately be a death sentence.

    Compensation is no better than average, and certainly much lower than Wall St banks. Raises have been hard to come by in the previous few years.

  8. Still a relatively small company with great opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Fidessa full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits. Lots of comradery. Have gained many friends at Fidessa. Lots of attention to quality of life. Lots of potential for promotion, though results may vary by department. Many opportunities to travel. Constant, fantastic activities. Plenty of opportunity to learn and mold the direction of the company, which is something you can't do at a giant company.

    Cons

    Difficult but rewarding industry to be in. Financial institutions are expecting more and more, with less cost. Some areas of the technology need refreshing and the company is beginning to show a genuine interest in them.

    Advice to Management

    Ensure that the best and brightest are challenged and motivated. Perform 360 appraisals to judge managers. Improve recruiting.

  9. Helpful (3)

    Come here to learn how trading technologies work then leave for a better job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Fidessa full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    good benefits, great gym reimbursement. Nice people to work with

    get standard 9 percent bonus

    Cons

    as most people have stated there is No ROOM for advancement
    Pay raises are 1 percent.
    Get a standard 9 percent bonus regardless how hard you worked
    Boston office is tiny. You feel like you are working for a start up but place been there for over 10 years. This is sad because it gives off a perception that the company is making no money

    Telecommuting is enforced differently per department. You would think that in such a small office environment telecommuting would be encouraged

    Advice to Management

    See my Con list above

  10. Helpful (2)

    Positive Environment Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Specialist in New York, NY
    Current Employee - Systems Support Specialist in New York, NY

    I have been working at Fidessa full-time (more than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    -Very positive work culture, without the politics
    -Open minded management
    -Hard work gets you ahead...lots of opportunities for movement within the company
    -Great benefits (vacation time, medical, dental, etc)
    -Opportunities to work in other offices/regions

    Cons

    -As the company keeps growing, starting to see restrictive policies and procedures coming into place
    -Not enough rewarding for staff staying for the long-term

    Advice to Management

    -Need to hire more staff
    -Need to move forward with some of the technology within the company (smartboards, software used, etc)

  11. Helpful (1)

    Great for getting into the financial industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Fidessa full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The medical benefits are outstanding. Salaries are decent, and the yearly bonus is almost guaranteed. Although the salary is less than what you would be making at a bank, the work life balance is much better. It's a great way to get into the financial industry and learn about different markets.

    Cons

    The technology is a bit outdated in service delivery roles. The flexibility you have regarding hours and working from home completely depends on the manager you end up under. It's not easy to move up, and there aren't a lot of women in technical roles. Communication is lacking, and requirements are non-existent in many areas.

    Advice to Management

    Spend less energy going after people that leave the company for the banks, and spend more time retaining the employees you have. Improve communication, and get experienced employees to share their knowledge and experiences.

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