Fidessa

www.fidessa.com

Fidessa Reviews

Updated January 20, 2015
Updated January 20, 2015
89 Reviews
3.2
89 Reviews
Rating Trends

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Approve of CEO
Fidessa CEO Chris Aspinwall
Chris Aspinwall
47 Ratings

Review Highlights

Pros
  • Work/life balance is quite reasonable, although this benefit has been losing ground (in 13 reviews)

  • Great people, working environment and work/life balance (in 11 reviews)


Cons
  • middle management can be childish in sales; you must suck up to the right people (in 6 reviews)

  • senior management can be totally clueless about what's actually going on (in 6 reviews)

More Highlights

Employee Reviews

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  1.  

    Overall Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in New York, NY
    Current Employee - Product Manager in New York, NY

    I have been working at Fidessa

    Pros

    Overall the company is very good to work for. Salary is competetive and they have very pro employee benefits. The company is very stable with a great product suite that is well received by the marketplace and considered to be best of breed.

    Cons

    There seems to be a lack of consistency in how policies are applied and enforced across various departments and decision making at the management level is often slow and disjointed when looking at the companies' core mission and strategic objectives. There is also no official work from home policy and the company frowns upon it. Senior Management also does not always lead by example or follow their own rules.

    Advice to ManagementAdvice

    Afford employees the opportunity to work from home and have more flexible hours when in the office. Also ensure that policies are being followed firm wide and that managers are subject to them as well. Lastly, ensure that the strategy is followed and is not just lip service.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Really nice people who are very overworked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support
    Former Employee - Support

    I worked at Fidessa

    Pros

    Solid compensation and benefits. Lots of opportunities to make friends within the company and go out for drinks. Recently they set up a lounge, and there is reasonable effort being made at senior levels to improve work/life balance.

    Cons

    Unfortunately the improved work/life balance is not applied equally to Support. The constant barrage of issues to deal with makes it difficult for things to be done carefully, or for people to share knowledge, or improve processes.

    Advice to ManagementAdvice

    Develop better information sharing within teams. Hire enough people for support, so people aren't constantly overworked. Become comfortable/ put processes in place that allow support to say 'no' to unreasonable client requests.

    Doesn't Recommend
    Neutral Outlook
  3. 1 person found this helpful  

    Great place to work if at the headquaters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Specialist in New York, NY
    Former Employee - Systems Specialist in New York, NY

    I worked at Fidessa full-time (more than a year)

    Pros

    I worked at Fidessa and it was a nice place to work. They had a great benefits packaged, there was quality of life, and some problems were interesting

    Cons

    The training period was way too long and repetitive. Also some of the customers asked for non-sense and even thought working at the headquarters was great, being on-site was a nightmare.

    Advice to ManagementAdvice

    Make sure that working conditions on-site are acceptable and clearly indicate customer that we are Fidessa's employees and not the client's to avoid misunderstandings.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Fidessa full-time (more than 5 years)

    Pros

    Good learning opportunities for the business of equity and derivatives training. Fairly good work/life balance. Excellent benefits, including health insurance, vacation, etc.

    Cons

    The U.S. division is in transition, though it's not clear to employees where they're going (other than to be more lean). There have been many lay-offs, especially of well-tenured personnel. The HR process for evaluating employees was completely overhauled, but then the HR person who championed this change was laid off. Very strange message to employees. Beware of promotions to low-middle management, as it may ultimately be a death sentence.

    Compensation is no better than average, and certainly much lower than Wall St banks. Raises have been hard to come by in the previous few years.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Still a relatively small company with great opportunities for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Fidessa full-time

    Pros

    Great benefits. Lots of comradery. Have gained many friends at Fidessa. Lots of attention to quality of life. Lots of potential for promotion, though results may vary by department. Many opportunities to travel. Constant, fantastic activities. Plenty of opportunity to learn and mold the direction of the company, which is something you can't do at a giant company.

    Cons

    Difficult but rewarding industry to be in. Financial institutions are expecting more and more, with less cost. Some areas of the technology need refreshing and the company is beginning to show a genuine interest in them.

    Advice to ManagementAdvice

    Ensure that the best and brightest are challenged and motivated. Perform 360 appraisals to judge managers. Improve recruiting.

    Recommends
    Positive Outlook
  7. 2 people found this helpful  

    Come here to learn how trading technologies work then leave for a better job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Fidessa full-time (more than a year)

    Pros

    good benefits, great gym reimbursement. Nice people to work with

    get standard 9 percent bonus

    Cons

    as most people have stated there is No ROOM for advancement
    Pay raises are 1 percent.
    Get a standard 9 percent bonus regardless how hard you worked
    Boston office is tiny. You feel like you are working for a start up but place been there for over 10 years. This is sad because it gives off a perception that the company is making no money

    Telecommuting is enforced differently per department. You would think that in such a small office environment telecommuting would be encouraged

    Advice to ManagementAdvice

    See my Con list above

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Positive Environment Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Support Specialist in New York, NY
    Current Employee - Systems Support Specialist in New York, NY

    I have been working at Fidessa full-time (more than 8 years)

    Pros

    -Very positive work culture, without the politics
    -Open minded management
    -Hard work gets you ahead...lots of opportunities for movement within the company
    -Great benefits (vacation time, medical, dental, etc)
    -Opportunities to work in other offices/regions

    Cons

    -As the company keeps growing, starting to see restrictive policies and procedures coming into place
    -Not enough rewarding for staff staying for the long-term

    Advice to ManagementAdvice

    -Need to hire more staff
    -Need to move forward with some of the technology within the company (smartboards, software used, etc)

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great for getting into the financial industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Fidessa full-time (more than 3 years)

    Pros

    The medical benefits are outstanding. Salaries are decent, and the yearly bonus is almost guaranteed. Although the salary is less than what you would be making at a bank, the work life balance is much better. It's a great way to get into the financial industry and learn about different markets.

    Cons

    The technology is a bit outdated in service delivery roles. The flexibility you have regarding hours and working from home completely depends on the manager you end up under. It's not easy to move up, and there aren't a lot of women in technical roles. Communication is lacking, and requirements are non-existent in many areas.

    Advice to ManagementAdvice

    Spend less energy going after people that leave the company for the banks, and spend more time retaining the employees you have. Improve communication, and get experienced employees to share their knowledge and experiences.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great people, low salaries

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Fidessa full-time (more than 3 years)

    Pros

    Great people, working environment and work/life balance

    Cons

    Salaries are far from competitive and management is either clueless on the issue or doesn't care

    Advice to ManagementAdvice

    In the past you have rested on the fact that people were drawn to the company for the great environment, and it is a collaborative, low key and fun place to work. However, that is not enough anymore. Invest in your people and look at your salary policy!

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great people

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidessa

    Pros

    Great people, culture and projects

    Cons

    Lack of flexibility to work from home

    Advice to ManagementAdvice

    Need more leadership

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