Fidessa Reviews

Updated August 22, 2014
Updated August 22, 2014
78 Reviews

3.2
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fidessa CEO Chris Aspinwall
Chris Aspinwall
44 Ratings

Review Highlights

Pros
  • Work/life balance is quite reasonable, although this benefit has been losing ground (in 12 reviews)

  • Great people, working environment and work/life balance (in 9 reviews)


Cons
  • middle management can be childish in sales; you must suck up to the right people (in 5 reviews)

  • senior management can be totally clueless about what's actually going on (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    RestartProcess FIDESSA COLD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist  in  New York, NY
    Current Employee - Systems Specialist in New York, NY

    I have been working at Fidessa full-time for more than a year

    Pros

    - Great insurance
    - 9-5's are typical
    - Good views

    Cons

    - No upward mobility in the company
    - Repeat: __No__ upward mobility in the company
    - Salary is extremely below competitive standards
    - Salary freezes are common (2 in the past 3 years)
    - Salaries are disproportionately distributed
    - Everybody gets the same bonus % (no reward for working harder)
    - Lots of red-tape / bureaucracy
    - Many scrape by doing the bare minimum
    - Half the company works in a proprietary language and/or TCL
    - No effective/useful management (all of New York only has one person that's a PMP)
    - Boys club mentality (if you aren't British middle-aged married man, you'll hit a glass ceiling)
    - Lots of pride / ego (middle management exist for no apparent reason)
    - Divisions work actively against each other
    - Reviews are regarded as a chore
    - HR people write fake reviews on Glass Door
    - Requirements don't exist, anywhere, for any division
    - Company focuses on over-sell, under-deliver mentality
    - Training is ineffective

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Great for Entry Level, Bad for Internal Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist  in  New York, NY
    Current Employee - Systems Specialist in New York, NY

    I have been working at Fidessa full-time for more than 3 years

    Pros

    Fidessa has, as of 2013, the best benefits (healthcare) of any company in NYC. Work culture is good and the employees are almost without fail helpful and easy to work with. As a tech company servicing Wall Street Fidessa is a great way to get your foot into the door of the often chummy world of finance.

    Cons

    Fidessa is changing to move away from its historical focus in the equities space and towards other markets such as derivatives and other markets such as Latin America. This is necessary for its survival but bad for career opportunities for employees who don't have background in the areas the company is focusing in. Fidessa is great at training employees to get high paying jobs at other financial firms but is not so great at giving them internal opportunities for advancement. The pay scale is determined based on other tech companies, not on what financial firms pay so you won't make as much as someone working at one of the big banks. (This is clear due to the frequency with which technical staff at Fidessa are poached away by other firms on Wall Street.)

    Advice to ManagementAdvice

    I think the company is making the right moves to ensure its long term success but I think that not enough is done to keep top performers happy within the company. Institute a discretionary bonus or other merit pay and be willing to spend to keep your best employees around or else you're going to continue to have long term retention problems.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    No one really wants to be working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Specialist  in  New York, NY
    Former Employee - Implementation Specialist in New York, NY

    I worked at Fidessa full-time for more than 3 years

    Pros

    A fantastic place to start out a career in financial IT if you're recently graduating from college or come from a technical background with no financial experience.

    It's not uncommon for people to leave middle of the road technical positions at Fidessa for high paying VP level positions at major banks or hedge funds after a few years.

    An office with some of the most breathtaking views of New York City to be seen.

    Youthful coworkers. The majority of people working here are between the ages of 25 - 30. Very social both in and out of work.

    Cons

    In the last year the company started going through some major changes due to the company dissolving a failed business unit. Lots of people getting shuffled around against their wills. They're having a very difficult time keeping their good people. It's a mix of industry low pay with no promotions or opportunities to grow your career. Most managers have been managers there since the early 00s and they're not going anywhere. It's very cliquish.

    No one really wants to be working there. Ask anyone in the company from the CEO all the way down to the cleaning lady what they want to be doing in five years and not one of them will say working at Fidessa. I found this quite concerning.

    You'll be hard pressed to find anyone inspirational to look up to. Especially at a management level. The company is overflowing with "Project Managers" that no one quite knows what value they add to anything. There's more managers than non-managers. It's a case study in over-management.

    Their day to day workflow is designed for rapid employee turnover. Senior management makes it known that employees are expendable. It's rare that anyone stays focused on anything long enough to be an expert at it. Everyone seems to only know bits and pieces of things. The average length of employment here is between two and three years. This is why they're always hiring.

    Advice to ManagementAdvice

    It's time to take a long hard look at yourselves. Yes you, senior management. You're the problem!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    OK company with beautiful office views

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidessa full-time

    Pros

    nice office with good views

    Cons

    not much i can say about cons

    Advice to ManagementAdvice

    people are the most valuable resourse, appreciate those who have been loyal to the company

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    If you're technical, don't expect to learn technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist
    Current Employee - Systems Specialist

    I have been working at Fidessa full-time for more than 5 years

    Pros

    - Work/life balance is quite reasonable, although this benefit has been losing ground.
    - To a point, working at Fidessa is a great way to learn the trading business.
    - Benefits are decent.
    - Intelligent people.
    - Fairly stable as a company.

    Cons

    - Pay is consistently 30% below market.
    - Mentorship & useful training material are far & few between.
    - Development technology & tools are always 5 to 8 years behind.
    - No tangible reward for hard work.
    - As a software developer, interesting technical work is far & few between and inhibits one's growth as a developer.

    Advice to ManagementAdvice

    Want good, technical people? It's a combination of pay & interesting technology. Fidessa doesn't offer a compelling argument for either.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    unprofessional, disorganized, provides poor customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Manager  in  New York, NY
    Former Employee - Delivery Manager in New York, NY

    I worked at Fidessa full-time for more than 5 years

    Pros

    you can sometimes learn about the institutional brokerage industry - but it's up to each individual to make that happen

    Cons

    no clear path for communication
    no clear way to get project work done - poor workflow - only work on projects where people yell the loudest instead of a priority system that makes sense
    no clear path for promotions
    very 'click' oriented - if you've worked there 10 years you're 'in' otherwise you're 'out'
    hard work not rewarded
    bonus structure is small and everyone gets the same thing unless you're in the 'in' group, no matter how hard you worked compared to your peers
    workflow tools do not work
    management is almost non-existent. There is a loose structure in place of people who do not understand how to manage and who aren't trained on how to do so.

    Advice to ManagementAdvice

    bring in a large consulting firm to review the firm top to bottom and bring suggestions on how to run the place. Fidessa has grown from a 'mom and pop' shop to something much larger and needs to be run like a real business. The CEO does not interact with anyone inside or outside the company, just types at the laptop all day, every day. The company needs someone more dynamic and who can interact with senior executives at our client firms as well as set strategy for the firm, not just be the lapdog for whatever the folks in London (corporate) tell him to do. Employ better collaboration and workflow tools. Fidessa is a technology firm and should act like one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Not great for long term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Fidessa full-time for more than 5 years

    Pros

    Good hours - in NY everyone tends to come in by 8:30am and leave by 5pm. Relatively friendly co-workers but the same can't be said for the managers.

    Cons

    Very limited mobility opportunity within the company, salaries are well below market for all positions unless you work in the sales department.

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Genuinely great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidessa full-time

    Pros

    - Company is motivated to grow
    - Tons of flexibility to move around
    - Small teams, lots of opportunity for growth
    - Job stability
    - Best way to break into the financial industry

    Cons

    - Salary is not as competitive as bank salary
    - Hours can be tough based on department (but not as tough as a bank)

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    High Quality Company & Products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multiple  in  New York, NY
    Former Employee - Multiple in New York, NY

    I worked at Fidessa full-time for more than 8 years

    Pros

    Excellent management at board level, avoided mass firings during 2008 downturn and produced consisten results in tough markets, firm invests significant percentage of profits back into development.

    Aggressive results oriented sales team constantly seeking new business globally.

    Opportunity to learn from experienced business & technical professionals in Financial Services across several business lines.

    Great place for graduate or somone with 2/3 years experience to learn both systems and business.

    Flat organisational structure facilitates collaborative environment.

    Flexible work hours, very good health benefits & vacation.

    Overall company has high number of 25-35's, young company, good after work social events.

    Very high staff retention at senior levels throughout the company resulting in very high core business and technical expertise amongst senior staff.

    Cons

    Be prepared to negotiate market rate on job offer or deal with pay below market rate for each year at company.

    Flat organisation can lead to slow movement and decision making, internal processes and procedures for improvement move more slowly than other organisations.

    At times the quality of the product is not matched by teams supporting it, disparity between senior and junior staff in knowledge of business and product can be great.

    More suited to people starting out in their careers than those with 10-15 years experience. Staff retention at management level is extremely high so opportunities for promotion will be limited.

    Advice to ManagementAdvice

    Find an optimal management structure between flat and hierarchical and ensure consistent training and knowledge transfer from senior to junior staff.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    chief mucky muck

    Former Employee - Chief Mucky Muck  in  New York, NY
    Former Employee - Chief Mucky Muck in New York, NY

    I worked at Fidessa full-time for more than a year

    Pros

    Challenging, cutting edge in demand

    Cons

    too few resources very lean

    Advice to ManagementAdvice

    more people and more equipment

    Positive Outlook
    Approves of CEO

Worked for Fidessa? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.