Fido

www.fido.ca
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Fido Reviews in Canada

Updated February 17, 2015
Updated February 17, 2015
24 Reviews
3.2
24 Reviews
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Fadel Chbihna
24 Ratings

24 Employee Reviews Back to all Reviews

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  1.  

    Customer Service and BOT Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Montreal, QC (Canada)
    Former Employee - Customer Service Representative in Montreal, QC (Canada)

    I worked at Fido full-time (more than 5 years)

    Pros

    Amaizing people to work with. Coaches are very encouraging and are present for continuous support. If interested the growth within the company is very easy to achieve is show your determination.

    Cons

    Continuous cut of from employee satisfaction. Making Hard to achieve your bonuses

    Advice to ManagementAdvice

    Keep your employees happy and they would deliver the stats you require instead of giving warning that put a lot of negative pressure.
    Follow the old style of management back in year 2000!!!

    Recommends
    Negative Outlook
  2.  

    Good company, decent benefits, commission could be higher, nice coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fido

    Pros

    Half price off phone plan which was nice. Flexible hours and easy management.

    Cons

    Lots of unnecessary training modules that pretty much anyone with common sense can cover.

    Advice to ManagementAdvice

    Better commission rates please.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    this is a dealer store. average working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fido

    Pros

    good training provided, target is resonable, work-life balance is good.

    Cons

    management is poor. work for 6 months and have no employee discount

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  5. 2 people found this helpful  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Montreal, QC (Canada)
    Current Employee - Assistant Manager in Montreal, QC (Canada)

    I have been working at Fido full-time (more than a year)

    Pros

    A lot of different positions available. Very flexible schedule when working retail, potential for quick advancement. Great benefits and stock purchasing plan. Ready to help pay for school

    Cons

    Late shifts when working retail, very large company therefore considered just another number sometimes..

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Kitchener, ON (Canada)
    Current Employee - Sales Representative in Kitchener, ON (Canada)

    I have been working at Fido part-time (more than a year)

    Pros

    Its a good part time job when your in school. Good money and good work life balance.

    Cons

    You get the odd difficult customer here and there. And you need to double check your commissions because its always less than it should be.

    Advice to ManagementAdvice

    Find a better way to verify your commissions. It takes too long and its a difficult process, all to get money back that is rightfully yours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    nice

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fido part-time (less than a year)

    Pros

    schedule, environment, management, people, stuff

    Cons

    dead end job and no advancement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    I was in sales calling clients to sale value packs and travel packs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fido Sales in Montreal, QC (Canada)
    Current Employee - Fido Sales in Montreal, QC (Canada)

    I have been working at Fido full-time (less than a year)

    Pros

    The team was amazing

    Cons

    You need to be scripted and the script was very long

    Advice to ManagementAdvice

    Change the script

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Fido full-time (less than a year)

    Pros

    They empower you to learn as much as possible about the business.

    Cons

    Pay is a bit low, but it could vary.

    Advice to ManagementAdvice

    Better training and applications to complete job duties.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Fido

    Pros

    Flexibilité . Good superviser

    Cons

    Great company . Great location in downtown

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    good work place most managers are great to work with, easy to balance work and home life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Retention Deparmemt in Montreal, QC (Canada)
    Current Employee - Outbound Retention Deparmemt in Montreal, QC (Canada)

    I have been working at Fido full-time (more than 3 years)

    Pros

    flexible work scheduled, good people to work with , managers are friendly and supportive

    Cons

    take to long to make change of policy to improve work place,

    Advice to ManagementAdvice

    execute change faster to improve employee work , a more fair system to promote employee

    Recommends
    Neutral Outlook
    No opinion of CEO

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