Fido

  www.fido.ca
  www.fido.ca

Fido Reviews in Canada

Updated October 22, 2014
Updated October 22, 2014
24 Reviews
3.1
24 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Fadel Chbihna
3 Ratings

21 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Montreal, QC (Canada)
    Current Employee - Assistant Manager in Montreal, QC (Canada)

    I have been working at Fido full-time (more than an year)

    Pros

    A lot of different positions available. Very flexible schedule when working retail, potential for quick advancement. Great benefits and stock purchasing plan. Ready to help pay for school

    Cons

    Late shifts when working retail, very large company therefore considered just another number sometimes..

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Kitchener, ON (Canada)
    Current Employee - Sales Representative in Kitchener, ON (Canada)

    I have been working at Fido part-time (more than an year)

    Pros

    Its a good part time job when your in school. Good money and good work life balance.

    Cons

    You get the odd difficult customer here and there. And you need to double check your commissions because its always less than it should be.

    Advice to ManagementAdvice

    Find a better way to verify your commissions. It takes too long and its a difficult process, all to get money back that is rightfully yours.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    nice

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fido part-time (less than an year)

    Pros

    schedule, environment, management, people, stuff

    Cons

    dead end job and no advancement

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    I was in sales calling clients to sale value packs and travel packs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fido Sales in Montreal, QC (Canada)
    Current Employee - Fido Sales in Montreal, QC (Canada)

    I have been working at Fido full-time (less than an year)

    Pros

    The team was amazing

    Cons

    You need to be scripted and the script was very long

    Advice to ManagementAdvice

    Change the script

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Fido full-time (less than an year)

    Pros

    They empower you to learn as much as possible about the business.

    Cons

    Pay is a bit low, but it could vary.

    Advice to ManagementAdvice

    Better training and applications to complete job duties.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Fido

    Pros

    Flexibilité . Good superviser

    Cons

    Great company . Great location in downtown

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    good work place most managers are great to work with, easy to balance work and home life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Retention Deparmemt in Montreal, QC (Canada)
    Current Employee - Outbound Retention Deparmemt in Montreal, QC (Canada)

    I have been working at Fido full-time (more than 3 years)

    Pros

    flexible work scheduled, good people to work with , managers are friendly and supportive

    Cons

    take to long to make change of policy to improve work place,

    Advice to ManagementAdvice

    execute change faster to improve employee work , a more fair system to promote employee

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    A job, not a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Mississauga, ON (Canada)
    Current Employee - Sales Representative in Mississauga, ON (Canada)

    I have been working at Fido part-time (less than an year)

    Pros

    -Decent Commission
    -Some Future Opportunities
    -Easy to Sell

    Cons

    -Not much to work for
    -Some products (like value packs) are told directly by management to be put on and tell customers that it was done automatically instead (if customer forgets to remove it, THEY end up paying for it on their bill) ... blatant disregard of trust!

    Advice to ManagementAdvice

    Increase pay of sales rep and provide more lucrative opportunities to benefit from. CMP calls are great measures but there is no bonus or incentive to hit target. You can't please everyone

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    it was a not bad experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fido

    Pros

    it applyed good environment for employee

    Cons

    but their business was getting bad

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Some great times and decent pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Toronto, ON (Canada)
    Former Employee - Sales Representative in Toronto, ON (Canada)

    I worked at Fido full-time (more than 5 years)

    Pros

    Decent commission (at least in 2011) which combined with the base pay makes for one of the best earning opportunities for a no-experience required "retail-type" job. Generally a fun environment to work.

    Cons

    Crazy customers, computer systems going down daily.

    Advice to ManagementAdvice

    Go back to the old commission structure! Reward your good reps. When I started commission was nearly double what it is now.

    Recommends
    Neutral Outlook
    No opinion of CEO

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