Fido Reviews

Updated April 23, 2015
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3.2
26 Reviews
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Recommend to a friend
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Fadel Chbihna
3 Ratings

26 Employee Reviews

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  1. Pay was much better before 2011, when competition was low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Montreal, QC (Canada)
    Former Employee - Sales Representative in Montreal, QC (Canada)

    I worked at Fido part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good part time job and as a first retail job. Used to look good on cv, not sure anymore.

    Cons

    Pay is mediocre, no way to move up in company. It feels like Rogers doesn't allocate much ressources to Fido anymore.

  2. customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fido full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Easy job, discount on services, generous bonuses

    Cons

    Horrible schedule, very stressful, clients treat you like dirt

  3. Customer Service and BOT Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Montreal, QC (Canada)
    Former Employee - Customer Service Representative in Montreal, QC (Canada)

    I worked at Fido full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Amaizing people to work with. Coaches are very encouraging and are present for continuous support. If interested the growth within the company is very easy to achieve is show your determination.

    Cons

    Continuous cut of from employee satisfaction. Making Hard to achieve your bonuses

    Advice to Management

    Keep your employees happy and they would deliver the stats you require instead of giving warning that put a lot of negative pressure.
    Follow the old style of management back in year 2000!!!

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  5. Good company, decent benefits, commission could be higher, nice coworkers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Fido

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Half price off phone plan which was nice. Flexible hours and easy management.

    Cons

    Lots of unnecessary training modules that pretty much anyone with common sense can cover.

    Advice to Management

    Better commission rates please.

  6. this is a dealer store. average working conditions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fido

    Pros

    good training provided, target is resonable, work-life balance is good.

    Cons

    management is poor. work for 6 months and have no employee discount

  7. Helpful (2)

    Great Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Montreal, QC (Canada)
    Current Employee - Assistant Manager in Montreal, QC (Canada)

    I have been working at Fido full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A lot of different positions available. Very flexible schedule when working retail, potential for quick advancement. Great benefits and stock purchasing plan. Ready to help pay for school

    Cons

    Late shifts when working retail, very large company therefore considered just another number sometimes..

  8. Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Kitchener, ON (Canada)
    Current Employee - Sales Representative in Kitchener, ON (Canada)

    I have been working at Fido part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Its a good part time job when your in school. Good money and good work life balance.

    Cons

    You get the odd difficult customer here and there. And you need to double check your commissions because its always less than it should be.

    Advice to Management

    Find a better way to verify your commissions. It takes too long and its a difficult process, all to get money back that is rightfully yours.

  9. nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Fido part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    schedule, environment, management, people, stuff

    Cons

    dead end job and no advancement

  10. I was in sales calling clients to sale value packs and travel packs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fido Sales in Montreal, QC (Canada)
    Current Employee - Fido Sales in Montreal, QC (Canada)

    I have been working at Fido full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The team was amazing

    Cons

    You need to be scripted and the script was very long

    Advice to Management

    Change the script

  11. So far, so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Fido full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They empower you to learn as much as possible about the business.

    Cons

    Pay is a bit low, but it could vary.

    Advice to Management

    Better training and applications to complete job duties.

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