Fifth Gear Reviews

Updated July 17, 2014
Updated July 17, 2014
7 Reviews
4.1
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Albert H. Langsenkamp
1 Rating

Employee Reviews

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  1.  

    I'm very happy working for Fifth Gear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Fifth Gear full-time for more than a year

    Pros

    Career development - your future really is in your own hands
    Work-life balance - employees are treated like people, not numbers
    Great pay AND benefits - market pay, full benefits (medical, PTO, 401(k), etc.)
    Employee-friendly - fun, company-sponsored events
    Entrepreneurial environment - hard work, creativity, innovation
    Community service and philanthropy - actively involved in the community

    Cons

    I agree that most things in life are not perfect no matter how good they are, but I can honestly so that I have no cons from my experience.

    Advice to ManagementAdvice

    Continue focusing on growing the company, developing talent, and employee satisfaction and the future should be just as successful (if not more) than the present.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    wouldn't work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Moberly, MO
    Current Employee - Customer Service Representative in Moberly, MO

    I have been working at Fifth Gear part-time for less than a year

    Pros

    Weekly pay, desk job, some co-workers

    Cons

    Everything else. Management. Low pay, stressful trying to get everything done for customer between 4-5 mins. As other co-workers stated. This is more of 'Client service' not 'Customer service'. Some customers have big orders or the websites aren't working right. The computers are slow, freeze quiet often in processing orders and looking them up. More people leave then staying here. Only thing it makes me want to use my degree and get out of here. I wouldn't recommend this job. Your never good enough, even if you hit every mark on calls.

    Advice to ManagementAdvice

    listen to your employees, i'm very optimistic about growth from here if it stays the same.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Growing Company of Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Indianapolis, IN
    Current Employee - Manager in Indianapolis, IN

    I have been working at Fifth Gear full-time for more than 3 years

    Pros

    Fifth Gear's environment can't be beat. It's the most pleasant and supportive group of professionals I've ever worked with. The chance to be a leader in every single position in the company is stressed by management. They take the time to say thank you and have a nice employee recognition program. It feels good to be part of a company that is growing and that helps their customers be successful at the same time.

    Cons

    Most jobs are highly collaborative with team members and other departments, so it's not a place where working remotely works well over the long term.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Challenging and engaging work environment with great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Indianapolis, IN
    Current Employee - Business Analyst in Indianapolis, IN

    I have been working at Fifth Gear full-time

    Pros

    Opportunities to work with senior level management in an entry level position
    Flexible work schedule and environment
    Access to great benefits
    Challenging and engaging tasks that test you mentally

    Cons

    Travel to Missouri required semi-frequently
    Communication between management teams not always there

    Advice to ManagementAdvice

    Focus on integrating departments more to create a more cohesive work environment.

    Recommends
    Positive Outlook
  6. 1 person found this helpful  

    A great place to work

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fifth Gear full-time for less than a year

    Pros

    Room for professional growth and opportunity

    Cons

    Midwestern weather, but we do work indoors

    Advice to ManagementAdvice

    Management appears to be working to develop strong technological talent. They are working on becoming innovators in the industry, not followers

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN

    I have been working at Fifth Gear full-time for more than a year

    Pros

    Work-life balance, good pay & benefits (did NOT raise health benefit costs for 2013, 401k with company match, plus some free benefits), challenging work, opportunities to clearly add value to the company's success, rewards and recognition, frequent employee events and activities, good work environment (fun and laid-back yet hard working), company genuinely cares about employees, company is involved in the community, managers have an open door policy, lack of office politics

    Cons

    My experience has been really good and I have truly not experienced any cons working with Fifth Gear. I look forward to a long tenure here.

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Only rewarding above the bottom clerk levels, and only when you consider other employment opportunity in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Receiving Supervisor  in  Louisiana, MO
    Current Employee - Receiving Supervisor in Louisiana, MO

    I have been working at Fifth Gear

    Pros

    If you go in head first, you will find there are a lot of experiences to add to your resume from being stretched in all directions with inadequate training. Unfortunately, this is every bit as bad as it sounds. Another "pro" - it becomes difficult to leave at the supervisor level after a few yearly pay increases.

    Cons

    Training is very inadequate on the bottom level. The office politics attitude held in the front offices in ridiculous. I have heard management actually tout that Fifth Gear is one of the only places to work in the area (which is unfortunately close to the truth, but only if you have NO skills, and have already burned your bridges with the manufacturing facilities in the nearby area) to justify making some of the decisions regarded as poorly made by some of the lower level employees and supervisors. The overall attitude shifts, but it wavers more often than not to "our way or the high way" when it comes to overtime required among other subjects. Working at Fifth Gear is as stressful as working in a fast paced restaurant for the same reasons - we try to do everything for the customer to help our bottom line and in the shortest amount of time as possible. We aren't the military and we aren't a fast food industry. We need a LOT more structure before we can really compete with other heavy hitter employers.

    Advice to ManagementAdvice

    I hold the perception that Fifth Gear suffers from sudden and fast growth from a ma and pa third party logistics services provider to what I believe it wants to be - the "Wal Mart" of 3PL. The overall hierarchical structure is established and has settled from the initial growth spurt, but the bottom rung employees, of which there are many, have no standard operating procedures and many feel the time and effort demanded from them on a day to day basis is unfair. When new contracts are drawn up with clients, it would be nice to think we consider the employees, the backbone and reason that the company exists, rather than embellish our abilities and push our employees to their limits weekend after weekend.

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