Fifth Third Reviews

Updated August 27, 2015
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
89 Ratings

Pros
  • Work-life balance is easily attained when working at Fifth Third Bank (in 21 reviews)

  • good benefits and fair treatment (in 28 reviews)

Cons
  • New upper management in the Chicago area have a personal agenda (in 31 reviews)

  • Sales goals as a teller were the worst part (in 26 reviews)

More Pros and Cons

169 Employee Reviews

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  1. Run Away!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Underwriter in Cincinnati, OH
    Former Employee - Mortgage Underwriter in Cincinnati, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The employees are the only reason why you would even consider staying.

    Cons

    Working 70 hours per week, 6 to 7 days per week is very common. Management threatens employees with layoffs if monthly goals are not met. Management making poor business decisions by overriding the underwriters and allowing risky loans to close. This is a "Lean Six Sigma" company but quality is not part of the equation! "Lean Six Sigma" promotes an atmosphere that encourages fraudulent activity from employees who receive significant commission or bonus income.

    Advice to Management

    Stop hiding behind your closed office door. Spend a few minutes each week with employees to find out about their concerns. Keep an open mind. Take a stand against fraudulent activity.


  2. Helpful (2)

    Stay away, far away!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Cincinnati, OH
    Current Employee - Analyst in Cincinnati, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    Large company, some opportunity to advance within the company. Bank surviving despite poor economy.

    Cons

    Management has no respect for its employees. Treats employees very poorly and doesn't communicate well. Extremely stressful work environment. The bank is being hit hard by the bad economy, causing layoffs. Management treats employees as far inferior and doesn't provide much recognition when job is done well. Direct management is not fair and not honest. Majority of management does not take time to get to know their employees personally and understand issues that may be going on in their personal lives.

    Advice to Management

    Be more respectful of direct reports. Let employees review their direct managers as part of yearly performance reviews and factor into the manager's review and rate increase. Be more proactive with employee engagement and require all types of managers to attend training to work on their tactfulness. Only put people in management who are personable and have respect. Offer employees a means to anonymously offer praise or critism of their managers and follow up on major concerns.


  3. Helpful (2)

    NIGHTMARE!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting in Cincinnati, OH
    Former Employee - Accounting in Cincinnati, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some very talented people come into the organization and try very hard to make a difference. Unfortunately, they don't normally last very long.

    Cons

    Overall, a very tough place to work. The outdated 1980's strategy of trying to cut costs to the bare minimum (i.e. screw the rank & file employee) while demanding strong internal revenue growth, fueled by overpaying for acquisitions is just not working anymore. Who wants to work ungodly hours with unreasonable expectations only to get below "cost of living" reviews year after year while the incompetent executive scumbags walk away with all the money & stock awards. Management at all levels is filled with yes men and empty suits. Turn-over is unbelievable. If you are a new employee, expect to last no more than a year. The back-stabbing politicians that survive are normally a large number of 20-something know-it-alls in management positions that they are not qualified or ready for, but, hey, they work cheap. In Cincy, everyone seems to know someone who is an "ex-fifth third employee" and 99% of them despise the place.

    Advice to Management

    Sell before you actually do go under.


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  5. Helpful (2)

    Foreign Exchange Trading Floor - 3rd floor of small tower

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FX Trade Support Analyst I in Cincinnati, OH
    Former Employee - FX Trade Support Analyst I in Cincinnati, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free downtown parking on the weekends and weeknights.

    Cons

    Very political, aggressive, and bias. Full of sharks and supports aggressive corporate culture.

    Advice to Management

    In order to produce a positive and effective working morale, the organizational culture and work environment needs to be positive. By always promoting sales and increasing revenues while minimizing costs, the environment effects employees and becomes resentful towards the company.


  6. Helpful (1)

    Fifth Third actually stands for three people doing the work of five (or more).

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Card Fraud Investigator in Cincinnati, OH
    Former Employee - Card Fraud Investigator in Cincinnati, OH
    Doesn't Recommend
    No opinion of CEO

    Pros

    They are always hiring and can provide a "quick fix" to an employment need. If you're at the Madisonville Campus the parking is free. Decent amount of paid time off with an option to "buy" a third week of vacation from the first day you're an employee.

    Cons

    Love what you do on your first day because that's what you'll do there for the rest of your life. There is no upward mobility, there are no promotions, there are no bonuses, there is no process imrpovements. What you see is what you get. Management does not want to implement improvements to their systems or processes and there's no staff development regardless of how many e-learning classes are completed. Madisonville Campus is based out of two old warehouses. In one of the buildings if you stand up and look both ways you can see from one side of the building to another because there's no walls, no privacy, and nothing but unhappy people trying to survive another day in the trenches. Additionally, the cafeteria in the Madisonville Campus is expensive to the point where you wonder how much the company is making off their employees who are, in all intents and purposes, stuck at this location for their entire shift. No healthy options available for food or drink. It's an unhealthy work environment surrounded by unhealthy workers.

    Advice to Management

    Your retention rate is abysmall, stop for a moment and think to yourself why that is the case. Improve your standards so that you're falling within industry standards of what is expected instead of trying to skate past on simply upholding governmental regulations. Improve your fraud awareness strategies and the way in which you address disputes/fraud because the majority of the time is spent with customer service trying to sort this out since no one has instructed them on what goes where. Create an environment that allows for growth within the company instead of chewing up incoming employees and spitting them back out bitter and aggravated with the way they were treated both by the company and their department heads. Reward top performers with something, even if bonuses can't be on the table due to the economic downturn, there should be some incentive to do your best work besides keeping your position for another day.


  7. Do not accept a position with this bank!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Cincinnati, OH
    Current Employee - Teller in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Fifth Third part-time (Less than a year)

    Pros

    The profit sharing and 401k are positives.

    Cons

    I have been with this company for one month and I am looking for another position. Fifth Third does not have a positive environment. This bank does not care about the customer, only sales!


  8. Pathetic excuse for a bank

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President Operations in Cincinnati, OH
    Former Employee - Assistant Vice President Operations in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    Some very good people at Fifth Third Bank.

    Cons

    Atmosphere of stupidity, people afraid to try competitive practices. Nazi like "Employee engagement activities. expensive benefits, low pay compared to competitors, HR has hiring manager crippled with their policies.

    Advice to Management

    Stop nickle and diming your employee benefits and salary.


  9. There are many other banks that will treat you better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Cincinnati, OH
    Former Employee - Personal Banker in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (Less than a year)

    Pros

    40 hr work week, employee discounts

    Cons

    Training is so sub-par that you are set up to fail. Go to other bank, don"t come here.

    Advice to Management

    Listen before you judge


  10. The worst job I had in my 40 years of working

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Processor in Cincinnati, OH
    Former Employee - Mortgage Loan Processor in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Fifth Third full-time (More than 5 years)

    Pros

    absolutely none. this was a horrible experience. It was like working in sweathouse and in salary. I think being unemployed is better than working there

    Cons

    No money, long hours, micro management, horrible. working conditions, no future just a lose lose altogether

    Advice to Management

    Learn respect, slavery is gone. Management do not always have all the answers. Peones are people and we demand respect. (Amy Ingles), Keli Clements


  11. Drama, backstabbing and a horrible job

    Former Employee - Late Stage Bankcard Collector in Cincinnati, OH
    Former Employee - Late Stage Bankcard Collector in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    I have no pros to share about Fifth Third. It is a company that has gone downhill quickly in the last 4 years I worked there.

    Cons

    Management is conniving, backstabbing, and does not have their employees well being in mind. They keep people on the job who kiss up, and fire people who are honest and hardworking and don't play office politics.

    Advice to Management

    Have integrity and do the right thing. This sounds like a simple request, but management there needs to take lessons on integrity and honesty and really caring for people.



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