Fifth Third Reviews in Cincinnati, OH

Updated September 20, 2014
Updated September 20, 2014
552 Reviews
3.2
552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
247 Ratings

Review Highlights

Pros
  • They treat their employees terrible and have no regards for work life balance (in 17 reviews)

  • Worked with some awesome people; good benefits in line with what others offer (in 26 reviews)


Cons
  • New upper management in the Chicago area have a personal agenda (in 29 reviews)

  • Sales goals are not realistic and the training was inadequate (in 26 reviews)

More Highlights

134 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President  in  Cincinnati, OH
    Former Employee - Assistant Vice President in Cincinnati, OH

    I worked at Fifth Third full-time for more than 5 years

    Pros

    Hard working people, great flexibility in certain positions. Good environment, enjoyable work. Felt committed to the job and serving the customers.

    Cons

    Staff was lean, one person does work that should be divided by many. Industry changes constantly which can be unsettling.

    Advice to ManagementAdvice

    Make employees feel secure and acknowledge the hard work they do

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My 10 years have been challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Personal Banker  in  Cincinnati, OH
    Current Employee - Retail Personal Banker in Cincinnati, OH

    I have been working at Fifth Third full-time for more than 10 years

    Pros

    Upper management will always listen.

    Cons

    To grow with the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Senior Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Cincinnati, OH
    Current Employee - Senior Business Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time for more than 5 years

    Pros

    Young professionals in the leadership training programs can leapfrog those with more experience and stronger skills.

    Cons

    Highly political environment where having the correct people like you means far more than the work you do. Very petty and unprofessional environment. Compensation and benefits are being deeply cut for next year.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Good overall, could be happier, though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Cold Spring, KY
    Current Employee - Customer Service Representative in Cold Spring, KY

    I have been working at Fifth Third part-time for more than a year

    Pros

    Flexible with schedules, get floating holidays

    Cons

    Promotions are hard to come by

    Advice to ManagementAdvice

    Manager unfair with scheduling weekend work hours (I work in a bank mart setting), usually get stuck working weekends when manager is off

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Enjoyed the work, the people and the experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Teller  in  Cincinnati, OH
    Current Employee - Customer Service Representative/Teller in Cincinnati, OH

    I have been working at Fifth Third part-time for more than a year

    Pros

    On most given days I enjoyed the work, the customers and my coworkers.

    Cons

    Pay was low and incentive pay wasn't very much.

    Advice to ManagementAdvice

    If companies like Costco pay 11.50 an hour to stock shelves then a teller should make at least $12 an hour.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great people, culture hard to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Staff Auditor  in  Cincinnati, OH
    Current Employee - Financial Staff Auditor in Cincinnati, OH

    I have been working at Fifth Third full-time for more than a year

    Pros

    The people that work at Fifth Third are great. Work-life balance around 40hrs/week and fairly flexible. Job very consistent and did not change very often. Invested a lot into you as an employee training wise. Good health benefits.

    Cons

    Staff was not recognized for their hard work - criticized on negative rather than focusing on positives. A lot of inefficiencies in the company's processes, which would save time and money. Politics and cattiness with managers was horrible to deal with every day. If you were not on someones good side, you most likely would be portrayed negatively among the division.

    Advice to ManagementAdvice

    Get feedback from the staff and associates. They are the one doing the work and would like to be listened to.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Don't value employees as workers or people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Cincinnati, OH
    Former Employee - Developer in Cincinnati, OH

    I worked at Fifth Third full-time for more than 10 years

    Pros

    As an IT employee of over 15 years, the benefits seemed to be in line with most companies of similar size in the Cincinnati area. Work from home policy was very flexible. Relaxed dress code in some locations.

    Cons

    Management at all levels has really stopped communicating with the employees at the worker bee level. They don't listen and the don't talk to that level. Too much time spent in meetings. Very slow to adapt to change. Antiquated systems. They stopped treating people like human beings and more like replaceable parts. No training opportunities at all. Very hard to get recognized. Only way to get promoted was to move to a different area.

    Advice to ManagementAdvice

    Promote from within, offer training (onsite and offsite), invest in your employees, communicate on a regular basis with the worker bees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    OK Company ... Bad Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative/Teller  in  Cincinnati, OH
    Former Employee - Customer Service Representative/Teller in Cincinnati, OH

    I worked at Fifth Third full-time for more than a year

    Pros

    Had a good branch manager, okay incentives for sales, room for growth in other areas of the bank (besides retail banking), good employee benefits.

    Cons

    Terrible culture for women, most senior management are men with 'the good ol' boys' mentality.

    At the short time I was there, they got rid of the Customer Service Manager position, which was >80% women who had hit a (short) glass ceiling within the company. This move lost them a lot of organizational knowledge, leading to diminishing customer service.

    Policy changes are not communicated well with the employees.

    The branch I was employed at was in a high-crime area, and 5/3 provided little security, leading to altercations with outraged customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    one of the best places I have work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lockbox Processor  in  Cincinnati, OH
    Former Employee - Lockbox Processor in Cincinnati, OH

    I worked at Fifth Third part-time for more than 3 years

    Pros

    the hours they offer are good for me, it let me still be home with my child. The work area is nice to work and easy to move around.

    Cons

    cafeteria not open on weehends

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Moving in right direction but lots of history and politics to overcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, IT  in  Cincinnati, OH
    Former Employee - Manager, IT in Cincinnati, OH

    I worked at Fifth Third full-time for more than 8 years

    Pros

    Like the headquarters of most large companies, there a lots of opportunities to meet people in different functions, learn about other areas of the firm, and create inroads to new career opportunities. The pay is decent, too. Lots of good people work here. Great location in the middle of downtown Cincinnati.

    Cons

    Lots of internal politics, people who never follow through on promises, huge focus on "face time." Workload management is generally load up your subordinates until things are constantly falling off their plates, then change their priorities. This is due to the fact that the bank struggles to set priorities for the organization as a whole from the top down. Groups who support the whole enterprise then get caught in the ricochet of competing priorities from the business units.

    Advice to ManagementAdvice

    Continue adjusting your business models to enhance the ability of the enterprise support groups to meet their clients' needs in a timely manner.

    Create an environment where it's ok to say something doesn't work and to suggest a better way.

    Provide more and better training.

    Positive Outlook
    Approves of CEO

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