Fifth Third Reviews

Updated August 27, 2015
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169 Employee Reviews

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  1. Personal Banker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Personal Banker/Office Manager in Cincinnati, OH
    Former Employee - Licensed Personal Banker/Office Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    good company from an employee development and engagement/wanting folks to grow with the company at least at first

    Cons

    retail isn't for everyone and when I started I like it but it became to much about what have you done for me lately. Could have been local and regional management.


  2. Vice President - Regional Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President, Regional Manager/Project Manager in Cincinnati, OH
    Former Employee - Vice President, Regional Manager/Project Manager in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Fifth Third (More than 3 years)

    Pros

    Great senior leadership at the retail level.

    Cons

    Limited administrative support for regional managers. Improvement needed with synergy amongst line of business partners.


  3. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits and good Co workers

    Cons

    Only care about how fast you can get customers off the phone


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  5. BA

    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH
    Doesn't Recommend

    Pros

    Good work area. Good people to work with.

    Cons

    Leads are not technical and expectation are very high.

    Advice to Management

    Please respect and consider opinion from a contractor also.


  6. Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Cincinnati, OH
    Current Employee - Vice President in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Pros

    Decent benefits and opportunities to learn. Advancement difficult above VP. Solid Midwest bank that remains true to its conservative Cincinnati roots. Like many companies here, senior management tends to have very long (20+ years tenure). That's good and bad.

    Cons

    As mentioned in the Pro section the long tenure of senior management tends to promote resistance to change. That's probably not particular to 5/3. Banking is a restrictive place to be these days.


  7. You'll do better here if you strive to manage.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Cincinnati, OH
    Current Employee - Senior Applications Developer in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 10 years)

    Pros

    The benefits are pretty good and you can usually move around pretty easily once you get in.

    Cons

    The salary could use some help and some of the middle to upper management like to shuffle people around.

    Advice to Management

    Consider talent over right project choice.


  8. Helpful (2)

    Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Cincinnati, OH
    Current Employee - Senior Business Analyst in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Fifth Third full-time (More than 8 years)

    Pros

    The bank is large enough for you to move around and gain good experience

    Cons

    Highly political to the point where performance has little to do with advancement and ratings.

    Advice to Management

    IT managers need to have a strong background in IT. Remove the Operations and Line of Business managers from IT management positions. They do not understand or respect the planning which needs to be done in order to meet deadlines on IT projects. You need management which understands boxes aren't made of cardboard, software isn't pajamas, and real IT security takes longer and costs more than having ADT installed at your house.


  9. Helpful (1)

    Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Cincinnati, OH
    Current Employee - Vice President in Cincinnati, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Fifth Third (More than 5 years)

    Pros

    Not micro managed. Benefit levels competitive but constantly under review causing concern about future levels.

    Cons

    Quirky criteria applied for job opportunities

    Advice to Management

    Get more real bankers into the top ranks.


  10. Helpful (1)

    Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Cincinnati, OH
    Former Employee - Customer Service Representative in Cincinnati, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Fifth Third full-time (More than 3 years)

    Pros

    I was in a bank mart so we had extended hours and we were open 7 days a week. They was nice because it allowed me to have a more flexible schedule. But working the weekends and evenings got old after about 2 years of doing it all the time. Great benefits

    Cons

    They expected a lot from the tellers. They put too much stress on them. I was on track to be a manager and they kept putting me off because I was too good as a teller and the branch did not want to lose me. It made me find a new job.

    Advice to Management

    You put too much stress on your employees. Everyone in the branch was in fear of not doing everything perfect. When there are long line the customers just want to do there transactions and not be offered bank products.


  11. Helpful (2)

    Portfolio Manager II

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Portfolio Manager in Cincinnati, OH
    Current Employee - Portfolio Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - Stability - Minimal change - Low upside careers

    Cons

    - Lack of growth opportunities, annual raise between 1-2.5%. - Manipulated benefits package by replacing the 4% "benefits choice dollars" with an increase in 401-k match from 4% to 7%. This enables 5/3 to pay employees less as not every employee has the increased 401-k match in their budget.



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