Fifth Third Reviews

Updated April 23, 2015
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154 Employee Reviews

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  1. No job is perfect, but this one did have more pros than cons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked at Madisonville location. Great benefits and the opportunity to advance within the company is very positive. Overall the atmosphere is supportive. They handled the layoffs (and continue to layoff) pretty well in who to let go and when. I was a casualty (I'm not bitter about it as I made it through countless rounds of lay offs) but they (HR/ER) still seem to care about you and help you through the exiting process.

    Cons

    My original manager was laid off whom I had a great rapport with, the new (new to the position, not new to the company) manager is very unperson-able, hard to talk to, very standoffish although very smart and gets the job done. Sometimes to advance into another position is more a political thing or popularity contest. The opportunity to get a bonus is good but to achieve it is hard as you are sometimes penalized for an "error" that is not yours.

    Advice to Management

    Be more personable, open up with your employees as you intimidate most which causes them not feeling comfortable coming to you to talk to you about anything. This is something that not only I experienced but others too that have mentioned. Need to restructure the incentive program and penalize the appropriate parties.

  2. My time at 5/3rd

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Overall the company is performing well and the company is very focused on execution and delivering on commitments

    Cons

    Because of the intense focus on earnings, there tends to be a lot of "fire-drills" and at times an over-focus on this quarters earnings

    Advice to Management

    Continue the focus on execution but make sure that is balanced a little more against long-term earnings and an intense focus on the customer

  3. Great development opportunities for dedicated employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pretty good pay and benefits; I have had four different managers and none of them were clock watchers; Schedule is flexible as long as you get your work done; talented individuals are rewarded and given plenty of development opportunities; plenty of opportunities to work in different areas of the bank and in different affiliates from Michigan to Florida.

    Cons

    Open positions are sometimes filled politically rather than being based on merit and experience.

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  5. Helpful (2)

    Good benefits....Job not so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Underwriter in Cincinnati, OH
    Former Employee - Mortgage Underwriter in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    good benefits, pay and vacation. Nothing else about the job was good.

    Cons

    Worked for 5/3 Mortgage. Worked like people in a sweatshop for the first three years and then laid off when business slowed down. Middle management is awful. No one who was in management had any experience managing nor any experience in doing the job I did. No one to go to for direction. Different answers all the time. Managers could not make decisions because they had no experience. Employees not treated with respect and not input from employees was never asked for.

    Advice to Management

    Start over with the entire management team in mortgage.

  6. It was a growing experience in the commercial financial world that helped me understand business loans and skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Credit Underwriter in Cincinnati, OH
    Former Employee - Consumer Credit Underwriter in Cincinnati, OH

    I worked at Fifth Third full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The benefits far out way any bank I have ever worked at before and I have worked at four different financial and banking institutions.

    Cons

    Age discrimination is a problem at Fifth Third Bank. After you turn 55 and older it becomes an issue for any future considered promotions.

    Advice to Management

    Treat every employee as if they matter, look at them for possibilities with an open mind. Find out what is really going on.,

  7. Helpful (1)

    It all depends what department and manager you have...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accounting in Cincinnati, OH
    Current Employee - Accounting in Cincinnati, OH

    I have been working at Fifth Third full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Stock discount program and some very knowledgeable people. Hours aren't bad in accounting.

    Cons

    Fifth Third is a very large employer in Cincinnati so I can't generalize all jobs they offer. All I can do is tell you both Capital markets and Corporate accounting have some very high turnover (Sec reporting and regulation seemed fine). In my time there (less than 2 years) I watched practically the entire department turnover from manager down. People were fired after a few months for not learning quick enough, people would leave less than a month after starting because they hated it, people would leave after having to do other peoples' jobs on top of their own because there was so much turnover, and of course they would leave because the pay wasn't all that great. I also watched 2 people at the director level consistently gossip and bad mouth those they didn't like while giving special treatment to those they did like. If you do get offered a job in either of these two departments please do your homework on why the job is open and what the expectations for you are because I've seen just as many sinkers as swimmers.

    Advice to Management

    It comes from the top down. Poston (former CFO) was demoted, so hopefully some lessons have been learned. Culture is horrendous here though. Very ridged and practically military in "going through the chain of command." Rarely did i ever have interaction with anyone beyond direct supervisor. A lot of favoritism, politics, and high turnover. Really need to take a look at what's causing this in the accounting department...look no further than those at the director level who treat subordinates poorly while kissing up to superiors.

  8. Supportive Leadership and Adheres to Values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Internal Audit Associate in Cincinnati, OH
    Current Employee - Internal Audit Associate in Cincinnati, OH

    I have been working at Fifth Third full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I like the diversity of thought that you find here at the Bank. Thought leadership is the "new" buzzword, and i truly feel like the Bank is a thought leader. I work on the corporate level and everyday you interact with management that trudged through the financial collapse, VPs that have been here decades, and Young Professionals.

    Cons

    Performance management may be a little off, although they attempt to make it standardized... its difficult to find instances where a "needs improvement" is superseded by higher due to an better understanding of the situation.

    Advice to Management

    PM scores on the 1-5 scale should be revisited. A number means nothing if two people don't have the same understanding of that number.

  9. Good Company that Resists Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Cincinnati, OH
    Current Employee - Team Lead in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits are good and finding internal promotions is easy to a point (see below). Salaries are competitive. The company is good about communicating organizational news and goals. They match up to 4% of your 401(k) contribution.

    Cons

    At lower pay grades it is very hard to make your voice heard. Even leaders seem to have a hard time affecting change due to the rigid structure of the organization. If you work hard, you'll move up the ladder quickly until you hit a glass ceiling where you can't move up anymore without a background in finance, accounting or business.

    Advice to Management

    Listen and experiment as much as is possible for a financial institution. Good advice can come from anyone and taking organizational risks could be the key to making your bank an industry leader.

  10. Pretty good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Improvement Analyst in Cincinnati, OH
    Current Employee - Process Improvement Analyst in Cincinnati, OH

    I have been working at Fifth Third full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are the best part of the job. There is also a good amount of room for advancement.

    Cons

    Average pay
    The only way to get a decent raise is to leave company and come back

    Advice to Management

    I would suggest more appropriate raises for top level performers. The raise difference between a 3 and 4 is non-existent.

  11. Not an outstanding company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    I worked at Fifth Third full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay for corporate work. Benefits are decent.

    Cons

    Company treats its customers horribly with outdated and unfair policies. The company also constantly shoots itself in the foot with terrible decisions and system mistakes making it harder on the employees who have to deal with the fallout of any mistakes involving customers. The training was also very poor and mostly "trial by fire." I would not recommend this company, especially any position with the corporate call centers.

    Advice to Management

    You need to get more in touch with the employees on the front lines and learn from them. There is so much you could be doing to better serve your customers instead of your wallets.

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